American Express

Manager-Data Science

American Express$120K — $150K *
Business Services
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • Relevant experience in data science
  • Proficiency in Hive, Python, PySpark, SQL, and ChatGPT for data manipulation and modeling
  • Strong analytical skills for establishing effective business solutions
  • Knowledge of GenAI techniques to enhance business processes
  • Excellent communication skills for engaging with diverse stakeholders
  • Team player with a collaborative approach to defining business objectives
  • Passion for data science with a history of innovative analytical solutions

Responsibilities

  • Spearhead analytics for commercial acquisitions in the US market using advanced techniques
  • Explore big data and analytics to support lead prioritization and segmentation logic
  • Enable GCS partners with actionable analytical insights to improve business performance
  • Demonstrate initiative and adaptability in supporting projects amidst uncertainty
  • Manage cross-team collaborations to integrate analytics into timely strategies
  • Execute problem resolution, opportunity identification, and metric definition
  • Engage and inspire partners and stakeholders to foster collaboration and alignment

Benefits

  • Collaborative work environment
  • Opportunity to influence partner relationships across a global organization
  • Engagement with cutting-edge technology and analytical techniques
  • Focus on professional development and innovation
  • Challenging role that encourages breakthrough thinking
Full Job Description
Job Description

This Manager - Data Science role would be responsible for US Prospect or Customer Analytics for sales channels. The incumbent will be responsible for performing strategic analyses, synthesizing conclusions, and communicating recommendations to partners aimed at driving revenue through prospect acquisitions. The position is part of a highly collaborative environment, interacting with and influencing partners across the Global Commercial Service's business at American Express. The role will require the incumbent to drive not only sophisticated analysis but also heavy partner management through thought-leadership.

A very important focus for the role shall be quantitatively determining the value, deriving insights, and then assuring the insights are leveraged to create positive impact that cause a meaningful difference to the business. This role will support the B40 leader and would serve as a key interface between various partners - the functional channel owners, the business partners and end-users of analytical solutions and technology partners.

Responsibilities

  • Spearheading analytics to drive commercial acquisitions in sales channels for US market using GenAI, data science, big data capabilities and advanced analytical techniques.
  • Enable decision making across channels and markets by exploring big data and advanced analytics techniques which includes creating segmentation logic, prompt engineering, traditional ML techniques for prioritization of leads and lead intelligence arbitration.
  • Support and enable the GCS partners with actionable, insightful analytical solutions to help the leadership team evaluate and drive business performance.
  • A self-initiator who is quick to understand the business and support pilot projects amidst ambiguity.
  • Independently manage cross-collaboration among marketing, sales, capabilities, and modeling teams to ensure analytics and data science-based strategies are appropriately incorporated and timely deployed / tracked.
  • Exceptional execution skills - be able to resolve issues, find opportunities, and define success metrics and make things happen.
  • Excellent communication skills with the ability to engage, influence, and inspire partners and stakeholders to drive collaboration and alignment.
  • Willingness to challenge the status quo; breakthrough thinking to generate insights, alternatives, and opportunities for business success.


Qualifications

Minimum Qualifications
  • Relevant experience in data science
  • Knowledge of Hive, Python, PySpark, SQL, ChatGPT encompassing data manipulation and statistical modeling/data-mining techniques and knowledge of decision trees
  • Strong analytical skills: Applying analytical thinking to diagnose business needs and to establish analytical hypothesis and solutions. Drive insights and recommendations on marketing and product solutions.
  • Know-how of GenAI techniques to automate and innovate on current processes and should be able to integrate GenAI techniques with current business solutions to drive marketing efficiency.
  • Strong communication skills enabling ability to interact effectively with business leaders and to present structured and compelling messages addressed to various levels within the organization
  • Team player: Able to collaborate with partners and team members to define key business objectives, and to align on solutions that drive actionable items
  • Passion for data science and machine learning: Proven track record of independently developing novel analytical solutions optimizing business processes or product constructs


Preferred Qualifications:
  • Experience in Advanced GenAI techniques, marketing/acquisition analytics/data science; relevant industry experience preferred
  • Bachelor's or Master's degree in a quantitative field - e.g. B. Tech; BSc/MSc Statistics


Depending on factors such as business unit requirements, the nature of the position, cost and applicable laws, American Express may provide visa sponsorship for certain positions.

The below represents the expected salary range for this job requisition. Ultimately, in determining your pay, we'll consider your location, experience, and other job-related factors.

About American Express

Amex provides industrial services to the coatings and linings sector, providing support for commercial, industrial, and maritime projects such as petrochemical, power, and water treatment industries. They offer painting services for steel structures, storage tank linings and coatings, pipelines, floors, and marine vessels such as ships, tugboats, and barges.

American Express Careers

Join the vibrant team at American Express, a global leader in financial services, and be part of a company that values innovation, leadership, and diversity. At American Express, we offer more than just job opportunities; we provide a platform for professional growth and a chance to be part of a culture that is committed to excellence and inclusive growth. Work You’ll Do At American Express, we are dedicated to helping our employees reach their full potential. With a variety of career paths available in areas such as technology, marketing, finance, and customer service, American Express is the perfect place to advance your career. Our team is composed of highly skilled professionals who thrive on innovation and collaboration. Join our team and contribute to a company known for its prestigious history of leadership in the credit card industry. Engage in meaningful work that makes a real impact on our global scale business operations. American Express Leadership and Development Programs We believe in nurturing the leadership skills of our employees with extensive training programs and leadership development opportunities. Our commitment to professional growth is evident in our comprehensive benefits package that supports both personal and professional development. Internship Opportunities Start your career with an internship at American Express and gain valuable industry experience. Our internships offer a chance to develop skills, work on challenging projects, and learn from leaders in the industry. Interns at American Express are considered integral members of the team and are given responsibilities that provide a real insight into their future career paths. Diversity and Inclusion At American Express, diversity and inclusion are at the core of our company culture. We are committed to building a diverse workforce and inclusive environment where every employee feels valued and inspired. We offer diversity training programs that empower our employees to thrive and lead in a global marketplace. Networking and Innovation Our employees enjoy unparalleled opportunities for networking and personal growth through our global connections and innovative projects. American Express encourages a culture of innovation that helps propel our company and your career forward. Career Benefits and Growth American Express is dedicated to the growth of its employees. We offer competitive benefits, including health, retirement plans, and family leave, ensuring that our team members have the support they need to succeed both at work and in their personal lives. Join Our Team Explore the job opportunities and open positions at American Express. We are continuously hiring talented individuals who are passionate about their careers and interested in working for a company that offers a dynamic and supportive environment. Stay Connected Keep up to date with the latest from American Express Careers by following our career blog and signing up for job alert emails. Tailor your subscription to receive updates that match your skills and interests. Discover the exciting and rewarding career opportunities that await at American Express. SEARCH AMERICAN EXPRESS JOBS Whether you are looking for a full-time position, an internship, or a leadership opportunity, American Express offers a path to a rewarding career. Join us and make a difference with your passion, creativity, and drive.
Learn more about American Express
Size
64,000 employees
Market Cap
$108.1 billion
Industry
Net Income
$3.1 billion
Founded
1850
5 Year Trend
+3.5%
Revenue
$37 billion
NASDAQ

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