Wave

Manager, Data Center - Critical Infrastructure

Wave$95K — $115K *
Information Technology
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree or equivalent experience in a related field
  • 6+ years of hands-on experience in data centers or critical infrastructure
  • 2+ years of leadership or supervisory experience
  • Strong knowledge of critical infrastructure and data center operations
  • Ability to read and interpret technical drawings and documentation

Responsibilities

  • Direct daily operations to ensure safety and efficiency of network and facility systems
  • Guide a skilled team in installation and maintenance of data center equipment
  • Ensure compliance with corporate standards in facility systems
  • Oversee preventive maintenance and operational checks
  • Manage upgrades and support for critical infrastructure such as HVAC and generators
  • Collaborate with teams to support facility projects and equipment installations
  • Set priorities and communicate operational risks effectively

Benefits

  • Comprehensive pay and benefits package
  • Support for employee well-being at every life stage
  • Opportunities for career development and growth
Full Job Description
This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future.

What drives the seamless operation of Spectrum's data centers every day? As a Manager, Data Center, you will ensure our critical infrastructure is performing at its best, guiding a skilled team through installation, maintenance, and facility support. Your expertise will help Spectrum deliver reliable service and support ongoing innovation, making a measurable impact across the organization.

Shift Requirements for this role : Monday through Friday 3pm-Midnight EST

How You'll Make an Impact
  • Direct daily operations to maintain the safety, reliability, and efficiency of Spectrum's network and facility systems
  • Guide and empower a team handling installation, maintenance, troubleshooting, and repair of data center equipment and infrastructure
  • Ensure cabling, equipment installation, power, cooling, and environmental systems meet corporate standards and engineering practices
  • Oversee preventive maintenance, inspections, operational checks, testing, and documentation to support compliance with company policies and regulations
  • Manage upgrades and support activities for critical infrastructure, including power, HVAC, generators, fire suppression, and monitoring systems
  • Collaborate with engineering, operations, construction, and vendors to support facility projects, equipment installations, and expansions
  • Set priorities, allocate resources, resolve operational issues, and communicate risks and activities to leadership

Working Conditions
  • Shift Requirements : Monday through Friday 3pm-Midnight
  • Work in a 24x7, fast paced environment
  • Exposure to continuous moderate noise
  • Work and travel in inclement weather
  • Work performed near power facilities and electricity
  • Ability to work while standing 10-25% of the time
  • Ability to safely lift up to 50lbs. individually or with assistance


What You'll Bring to Spectrum

Required Qualifications

Education
  • Bachelor's degree or equivalent field experience in science, technology, engineering, electronics, or related discipline
  • Trade/apprenticeship training or discipline-specific licenses/certifications considered for equivalent experience alignment

Experience
  • 6+ years of data center technician, electronics, network implementation, critical infrastructure, or related hands-on technical experience
  • 2+ years of leadership, supervisory, or project leadership experience

Skills
  • Lead and develop employees in a 24x7 operational environment
  • Prioritize, organize, and manage multiple workstreams
  • Communicate effectively with employees, leadership, vendors, and cross-functional partners
  • Read and interpret blueprints, system layouts, technical drawings, and construction documents
  • Operate computers, software applications, handheld devices, and test equipment
  • Work independently and make sound operational decisions
  • Working knowledge of data center operations, structured cabling, optical transport, and network support
  • Working knowledge of critical infrastructure systems such as electrical, mechanical, HVAC, UPS, generators, fire suppression, and monitoring/control systems
  • Knowledge of basic mathematics, electronics, and safe work practices
  • Safely use ladders, hand tools, and related equipment
  • Work in tight spaces and around small components and cabling
  • Ability to work in high stress, fast paced environment

Preferred Qualifications

Education
  • Certifications related to optical transport, critical infrastructure, or data center operations

Experience
  • 2+ years of management or leadership experience

Skills
  • Knowledge of Spectrum products and services
  • Knowledge of NEC, IMC, and networking communications
  • Basic Linux and server administration skills
  • Understanding of optical transport technologies including DWDM and connectivity
  • Knowledge of data center critical infrastructure including UPS, generators, HVAC, fire suppression, monitoring/control systems, and power distribution
  • Experience in mission-critical facilities or data center environments
  • Project management or technical team lead experience
  • Operating knowledge of emergency alert systems
  • Ability to manage multiple priorities in a mission-critical environment
  • Ability to supervise, coach, and motivate others
  • Maintain confidentiality and exercise sound judgment
  • Work from elevated locations when required

#LI-RM1
EOP501 2026-81429 EOP501 2026

Here, our employees don't just have jobs, they're building careers. That's why we offer a comprehensive pay and benefits package that rewards employees for their contributions to our success, supporting all aspects of their well-being at every stage of life.

A qualified applicant's criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.

About Wave

Wave is a Canadian financial services company that provides accounting, invoicing, and payment processing software for small businesses. The company was founded in 2010 by Kirk Simpson and James Lochrie. Wave's software is used by over 4 million small businesses around the world. In 2019, the company was acquired by H&R Block for $405 million. Wave is headquartered in Toronto, Canada.
Learn more about Wave
Size
200 employees
Industry
Founded
2011

Similar Jobs

More Jobs at Wave

More Information Technology Jobs

Find similar Manager, Data Center - Critical Infrastructure jobs: