Wave

Manager, Data Center - Critical Infrastructure

Wave$98K — $175K *
Information Technology
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree in science, technology, engineering, electronics, or related field, or equivalent experience
  • 6+ years of hands-on technical experience in data center operations or related fields
  • 2+ years of leadership or supervisory experience
  • Ability to read and interpret technical drawings and documents
  • Working knowledge of critical infrastructure systems such as HVAC, UPS, generators, and fire suppression

Responsibilities

  • Direct daily operations to ensure safety, reliability, and efficiency of data center systems
  • Guide a team in installing, maintaining, and troubleshooting data center equipment
  • Oversee compliance with corporate standards for equipment installation
  • Manage preventive maintenance and operational checks to ensure compliance
  • Collaborate with engineering and vendors on facility projects and equipment upgrades
  • Set priorities, allocate resources, and communicate with leadership about operational issues

Benefits

  • Comprehensive benefits package that supports employee well-being
  • Opportunities for career development and professional growth
  • Work in a dynamic and fast-paced environment
  • Exposure to the latest technologies in data center operations
  • Collaboration with a skilled team in critical infrastructure
Full Job Description
This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future.

What drives the seamless operation of Spectrum's data centers every day? As a Manager, Data Center, you will ensure our critical infrastructure is performing at its best, guiding a skilled team through installation, maintenance, and facility support. Your expertise will help Spectrum deliver reliable service and support ongoing innovation, making a measurable impact across the organization.

Shift Requirements for this role : Monday through Friday 2 pm-11 pm MST

How You'll Make an Impact

  • Direct daily operations to maintain the safety, reliability, and efficiency of Spectrum's network and facility systems
  • Guide and empower a team handling installation, maintenance, troubleshooting, and repair of data center equipment and infrastructure
  • Ensure cabling, equipment installation, power, cooling, and environmental systems meet corporate standards and engineering practices
  • Oversee preventive maintenance, inspections, operational checks, testing, and documentation to support compliance with company policies and regulations
  • Manage upgrades and support activities for critical infrastructure, including power, HVAC, generators, fire suppression, and monitoring systems
  • Collaborate with engineering, operations, construction, and vendors to support facility projects, equipment installations, and expansions
  • Set priorities, allocate resources, resolve operational issues, and communicate risks and activities to leadership

Working Conditions
  • Shift Requirements for this role : Monday through Friday 2 pm-11 pm MST
  • Work in a 24x7, fast paced environment
  • Exposure to continuous moderate noise
  • Work and travel in inclement weather
  • Work performed near power facilities and electricity
  • Ability to work while standing 10-25% of the time
  • Ability to safely lift up to 50lbs. individually or with assistance


What You'll Bring to Spectrum

Required Qualifications

Education
  • Bachelor's degree or equivalent field experience in science, technology, engineering, electronics, or related discipline
  • Trade/apprenticeship training or discipline-specific licenses/certifications considered for equivalent experience alignment

Experience
  • 6+ years of data center technician, electronics, network implementation, critical infrastructure, or related hands-on technical experience
  • 2+ years of leadership, supervisory, or project leadership experience

Skills
  • Lead and develop employees in a 24x7 operational environment
  • Prioritize, organize, and manage multiple workstreams
  • Communicate effectively with employees, leadership, vendors, and cross-functional partners
  • Read and interpret blueprints, system layouts, technical drawings, and construction documents
  • Operate computers, software applications, handheld devices, and test equipment
  • Work independently and make sound operational decisions
  • Working knowledge of data center operations, structured cabling, optical transport, and network support
  • Working knowledge of critical infrastructure systems such as electrical, mechanical, HVAC, UPS, generators, fire suppression, and monitoring/control systems
  • Knowledge of basic mathematics, electronics, and safe work practices
  • Safely use ladders, hand tools, and related equipment
  • Work in tight spaces and around small components and cabling
  • Ability to work in high stress, fast paced environment

Preferred Qualifications

Education
  • Certifications related to optical transport, critical infrastructure, or data center operations

Experience
  • 2+ years of management or leadership experience

Skills
  • Knowledge of Spectrum products and services
  • Knowledge of NEC, IMC, and networking communications
  • Basic Linux and server administration skills
  • Understanding of optical transport technologies including DWDM and connectivity
  • Knowledge of data center critical infrastructure including UPS, generators, HVAC, fire suppression, monitoring/control systems, and power distribution
  • Experience in mission-critical facilities or data center environments
  • Project management or technical team lead experience
  • Operating knowledge of emergency alert systems
  • Ability to manage multiple priorities in a mission-critical environment
  • Ability to supervise, coach, and motivate others
  • Maintain confidentiality and exercise sound judgment
  • Work from elevated locations when required

#LI-RM1
EOP501 2026-81433 EOP501 2026

Here, our employees don't just have jobs, they're building careers. That's why we offer a comprehensive pay and benefits package that rewards employees for their contributions to our success, supporting all aspects of their well-being at every stage of life.

A qualified applicant's criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.
This job posting will remain open until 2026-09-18 07:01 PM (UTC) and will be extended if necessary.

The base pay for this position generally is between $98,900.00 and $175,300.00. The actual compensation offered will carefully consider a wide range of factors, including your skills, qualifications, experience, and location. We comply with local wage minimums and also, certain positions are eligible for additional forms of other incentive-based compensation such as bonuses.

About Wave

Wave is a Canadian financial services company that provides accounting, invoicing, and payment processing software for small businesses. The company was founded in 2010 by Kirk Simpson and James Lochrie. Wave's software is used by over 4 million small businesses around the world. In 2019, the company was acquired by H&R Block for $405 million. Wave is headquartered in Toronto, Canada.
Learn more about Wave
Size
200 employees
Industry
Founded
2011

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