GV-New York Corporate Office
General- Lead training and adoption of My Versace (Clienteling App) in the US region by partnering with Retail and HQ teams to implement programs, identify opportunities and deliver results
- Partner with manger to present opportuninies to identify, maintain and grow VIC customer base and other priority customer segments (e.g. new, locals, lapsed...)
- In collaboration with thier manager and HQ, outline a targeted clienteling contact strategy (including client gifting) and activities calendar to keep an "always-on" approach to their experience with Versace
- With direction from retail leadership and manager, generate and propse action plans per boutique
- Coordinate development initiatives across retail & digital channels and touch points
- Articulate best practices sharing in these regions
- Effectivly manage interactions with cross funcational partners (Events, retail, merchandising, digital)
Technical Responsibilities - Coordinate monthly Clienteling App training schedules for retail teams
- Collaborate with My Versace Project Manager and technical team to identify and resolve app bugs or discrepancies reported by the retail teams
- Support retail network with business critical requests and supplying client lists
- Oversee all administrative Clienteling app requests
- Compile data quality reports and distribute amongst the retail network
Compensation Range:
115,000.00 - 125,000.00 USD
