The RoleBehind every nonprofit that moves to Bloomerang is a mountain of data that has to land somewhere safe, accurate, and ready to use. Conversion Data Analytics makes that happen, and as Manager, Conversion Data Analytics, you make sure the team doing it is set up to succeed.
You'll own the performance, development, and delivery outcomes for a team of Conversion Data Analysts across post-sale conversion journeys. That means leading people, managing workload, and protecting delivery quality and consistency, while partnering closely with Leaders, Conversion Project Managers, and Engineering. You'll translate strategy into execution and turn a high-volume, high-stakes process into one your team can run with confidence.
What You Will Do- Lead, coach, and develop a team of Conversion Data Analysts, investing consistent time in feedback, growth, and day-to-day support.
- Own delivery outcomes and final prioritization decisions across the team's conversion portfolio, balancing delivery pressure with sustainable team practices.
- Use data and KPIs to spot trends early, weigh risks and tradeoffs, and step in before small issues become blockers.
- Partner closely with Leaders, Conversion Project Managers, Engineering, Product, and Support to keep conversion work connected to customer getting started outcomes and business value.
- Apply a strong understanding of conversion workflows, data mapping, and Bloomerang's data model to guide decisions without taking the work off your analysts' plates.
- Create psychological safety so team members surface risks and mistakes early, and encourage collaboration and knowledge sharing across the team.
- Make timely people and delivery decisions within established strategy and guidelines, and escalate thoughtfully when broader alignment is needed.
- Model Bloomerang's values in every interaction, balancing empathy with accountability and simplifying expectations, processes, and communication for the team.
- Hold a steady leadership presence during high-volume or high-risk periods, and follow through on commitments to your team and your stakeholders.
What You Need to Succeed- 3-4 years of experience in data analytics, or conversion delivery roles.
- 1+ year(s) of experience as a Senior or Lead Conversion Data Analyst, or equivalent.
- Demonstrated people leadership experience.
- Working proficiency in SQL and a solid grasp of data analysis concepts.
- Strong Excel skills and command of data validation techniques.
- Familiarity with CRM platforms and conversion tooling.
- A track record of building trust-based relationships and partnering effectively across functions.
- Clear, simple communication and the judgment to act decisively when delivery, quality, or morale is on the line.
- Cares about the nonprofit sector.
BenefitsHealth + WellnessYou'll have access to generous health, vision, and dental insurance options as well as HealthiestYou, a healthcare service that offers convenient, confidential access to quality doctors 24/7, anytime, anywhere.
Time OffYou'll get a competitive PTO package that includes 20 PTO days, 3 flex days, 4 optional volunteer days, 12 paid holidays, as well as paid parental leave. More is more!
401kYou'll receive a 401k match to help invest in your future.
EquipmentEverything you need to be successful, shipped right to your door. You got this. We got you.
CompensationThe salary range for this position is $85,000 - $95,000. You may also be eligible for a discretionary bonus. Actual compensation within the range will be dependent on your skills, experience, qualifications, and location, as well as applicable employment laws
LocationThis is a permanent, full-time, fully remote position (within the U.S. and select Canadian Provinces only). Employees living in Indianapolis, IN are welcome to work from our company headquarters. We do not offer Visa sponsorship or relocation assistance at this time.
AccommodationsApplicants who require accommodations may contact
[email protected] to request an accommodation in completing an application.
