Position: Manager, Continuing Education
Department: Continuing Education
Status: Permanent Full-Time
Site: The Michener Institute
Salary: $88,652.20 - $110,819.80 per annum (To commensurate with experience and consistent with Michener compensation policy)
Hours: 35 hours
Number of Vacancies: 1 (Replacement)

The Manager, Continuing Education leads the full lifecycle of an assigned portfolio of continuing education courses and programs at The Michener Institute of Education at UHN - from needs assessment and curriculum development through delivery, evaluation, and continuous improvement. This role holds direct accountability for portfolio revenue, quality of programs and courses, instructor management, and business development, and operates with a high degree of independence within the strategic direction set by the Director, Continuing Education, Principal of Michener, and senior leadership of UHN Education.

Responsibilities:

Program and Course Development and Management

• Manage an assigned portfolio of continuing education programs and courses from concept through delivery, including needs assessment, curriculum planning, scheduling, instructor selection, and evaluation.
• Research and develop new courses and programs; determine demand by meeting with employers, alumni, regulatory bodies, professional associations, and reviewing labour market information. Support the development and implementation of new programs and courses in accordance with CE program and course development processes and rubrics.
• Manage program and course budgets, timelines, and resources to ensure effective and efficient operations.
• Monitor program and course quality and learner outcomes, implementing improvements as needed. Continuously assess and refine program and course offerings based on client feedback, market trends, and performance metrics to drive growth and innovation.
• Oversee curriculum currency reviews in collaboration with internal and external subject matter experts. Recommend educational programming improvements.
• Sunset programs and courses as appropriate.

Financial and Business Development

• Oversee financial operations of the assigned portfolio, including budgeting, revenue monitoring, and expense management.
• Track, analyze, and report on program and course performance, client satisfaction, and business outcomes to inform strategic decision-making.
• Contribute to annual business planning and revenue targets for the portfolio area.
• Identify and pursue new partnership, program and course opportunities aligned with portfolio priorities.
• Support the Director in building and maintaining relationships with internal and external stakeholders, including healthcare organizations, professional associations, and alumni.
• Contribute to the CE Business Development Pipeline, including proposal development and program and course feasibility analysis.
• Collaborate with the Marketing and Communications team to develop and execute promotional strategies for CE programs and courses, including digital presence and program and course promotion.

Stakeholder & Partner Engagement

• Grow the portfolio through new programming (offerings), strategic partnerships, and targeted outreach.
• Collaborate with subject matter experts, staff, employers, and partners to ensure program alignment with industry needs.
• Serve as a key liaison among learners, advisory bodies, and the CE team.

Faculty & Curriculum

• Recruit, hire, and supervise instructors; build course schedules that meet community needs, including online, evening, and weekend offerings.
• Oversee curriculum development; conduct quality assurance on all programs to ensure compliance with accreditation and relevant regulatory requirements.
• Manage escalated student issues, ensuring that issues are appropriately resolved.

Team Leadership & Collaboration

• Demonstrate Michener values when leading: Embodying Excellence, Leading by Example, Transforming Lives, Celebrating Relationships, and Creating Opportunities.
• Provide day-to-day oversight of the Portfolio Coordinator assigned to the portfolio, ensuring clear accountability and quality learner communications.
• Work collaboratively with Portfolio Assistant(s) supporting the portfolio to ensure smooth day-to-day operations.
• Collaborate across CE portfolios to share resources, best practices, and backup coverage.
• Participate in CE team working sessions and contribute to cross-functional continuous improvement projects.
• Share program, course and learner insights with colleagues across units, e.g. the Registrar's Office and Marketing and Communications, to support informed advising and partner engagement.

Reporting & Administration

• Contribute to CE's annual planning, budgeting, and performance review processes.
• Prepare program and course reports, enrollment data, and financial summaries for the Director and institutional stakeholders.
• Develop, document, and optimize processes that support scalable program development and delivery.

Qualifications

• Bachelor's Degree in a relevant discipline (e.g., healthcare, education, business, or equivalent); Master's degree considered an asset.
• Minimum 5 years of experience in program management, continuing education, or a related field. Demonstrated knowledge of continuing education program development, delivery, and evaluation.
• Experience supervising or managing instructors, faculty, or training staff. Evidence of collaboration with faculty, staff, employers, and community partners to ensure program success and alignment with industry needs.
• Experience in a healthcare or post-secondary education environment preferred. Knowledge of the health professions education landscape in Ontario an asset.
• Experience with business development, partnership management, and/or proposal development preferred.
• Demonstrated ability to plan, organize, and manage multiple programs simultaneously while meeting deadlines and quality standards.
• Skill in collecting and analyzing data to support program planning, evaluation, and reporting.
• Excellent interpersonal, communication, and stakeholder engagement skills.
• Proficiency with Microsoft Office Suite and student/learning management systems.

Additional Information

Why join Michener?

Working at The Michener Institute means that you are building a career alongside some of the most talented and inspiring healthcare professionals and educators in Canada. Michener is integrated with UHN, Canada's #1 hospital and the world's #1 publicly funded hospital, and offers a wide range of benefits, programs and perks, allowing you to find value where it matters most to you now and throughout your career at Michener.

• Extended Health Care (including paramedical) coverage
• Dental coverage
• Employee Assistance Program
• Disability and Life Insurance
• Maternity and Parental Leave Top-Up
• Government organization and a member of the Healthcare of Ontario Pension Plan (HOOPP https://hoopp.com/)
• Professional Development funding for courses, conferences, seminars, and textbooks
• Close access to Transit and UHN shuttle service
• A flexible work environment
• Additional perks (multiple corporate discounts including: travel, restaurants, parking, phone plans, auto insurance discounts, on-site gym, etc.)

Closing Date: June 15, 2026

Qualified applicants are invited to submit a detailed resume and cover letter.

For further information on The Michener Institute, please visit our website at www.michener.ca.