Scotiabank

Manager, Compliance Quality Assurance - Global Compliance

Scotiabank • $100K — $120K *
Toronto, ON M3C 0E3In-Person
Legal & Accounting
5 - 7 years of experience
Today
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Job Overview by Ladders

Qualifications

  • University degree in business, finance, accounting, economics, law, data analytics, or a relevant discipline
  • 5+ years in compliance, risk management, quality assurance, compliance testing, or internal audit
  • Experience in leading reviews and evaluating compliance controls
  • Professional certification (e.g., CPA, CIA, CAMS) is advantageous
  • Familiarity with regulatory technology and data analytics is beneficial
  • Spanish language skills are a plus

Responsibilities

  • Lead or support QAR engagements and quality control reviews
  • Assess the effectiveness of compliance programs and processes
  • Oversee quality of workpapers, documentation, and outcomes
  • Identify deficiencies and develop practical remediation recommendations
  • Prepare reports and dashboards that communicate insights and risks
  • Monitor management action plans and validate closure of corrective actions
  • Deliver training and guidance to enhance compliance testing capabilities

Benefits

  • Opportunity to work in a dynamic global regulatory environment
  • Access to continuous learning and professional development opportunities
  • Supportive corporate culture emphasizing inclusivity and high performance
  • Engagement in cross-functional initiatives to strengthen compliance controls
  • Potential for advancement within a reputable financial organization
Full Job Description
Requisition ID: 274589

Purpose

Contributes to the effectiveness of Global Compliance by leading and supporting independent quality assurance reviews and quality control activities across the Compliance Quality Assurance Review (QAR) Program. The role assesses the design and operating effectiveness of compliance programs, processes, and controls; promotes consistent execution of compliance testing; and translates results into clear insights, sustainable remediation, and program improvements.

The Manager applies a risk-based and data-informed approach to assurance, maintains appropriate independence and professional judgment, and works with global stakeholders to strengthen the Regulatory Compliance Management Framework, testing practices, governance, and reporting.

Key Accountabilities
  • Lead or support QAR engagements and quality control reviews, including planning, execution, documentation of work performed, reporting, and stakeholder validation, while contributing to cross-functional initiatives that strengthen the compliance control environment.
  • Assess the design and operating effectiveness of compliance programs, processes, and controls using risk-based assurance techniques such as walkthroughs, inquiry, inspection, sampling, reperformance, and evidence review.
  • Oversee workpaper quality, evidence, test results, conclusions, and review outcomes so documentation is clear, complete, reproducible, timely, and aligned with methodology and professional standards.
  • Identify deficiencies, exceptions, recurring themes, root causes, and enhancement opportunities; develop practical recommendations that support sustainable remediation and consistency across compliance teams.
  • Develop, maintain, and interpret quality control guides, scripts, templates, evaluation criteria, operating procedures, QAR methodology, governance documents, and supporting tools.
  • Prepare concise reports, dashboards, metrics, thematic analyses, and senior management communications that clearly articulate results, risk impact, remediation status, and decision-useful insights.
  • Monitor management action plans and perform evidence-based closure validation to confirm corrective actions are complete, sustainable, and responsive to the identified risk.
  • Deliver training, calibration sessions, knowledge-sharing activities, and practical guidance to strengthen testing capability, documentation quality, and consistent application of standards.
  • Monitor regulatory developments, program changes, emerging risks, technology developments, data quality concerns, and assurance trends; use data analytics and technology-enabled tools to improve risk coverage, sampling, trend identification, reporting, and assurance efficiency.
  • Act as a trusted advisor while preserving objectivity of an assurance function; perform effective challenge and escalate material concerns, quality issues, and overdue remediation promptly.
  • Foster an inclusive, high-performance culture through coaching, feedback, knowledge transfer, workload management, and development planning, where people-management responsibilities apply.
  • Conduct activities in accordance with applicable laws and regulations, internal policies and procedures, the Bank's risk appetite, Code of Conduct, values, and requirements relating to operational, compliance, AML/ATF, sanctions, and conduct risk.


Core Competencies
  • Strong risk-based assurance, compliance testing, quality assurance, quality control, internal audit, and professional judgment capabilities.
  • Sound knowledge of regulatory compliance management, governance, issue management, remediation validation, and documentation standards.
  • Ability to analyze complex information, identify root causes and systemic themes, and translate findings into practical business insights and recommendations.
  • Pro-active mindset and drive continuous improvement by challenging the status quo and applying best practices to enhance current processes and overall quality.
  • Strong project management, prioritization, coaching, quality review, and delivery skills in a complex global matrix environment.
  • Data literacy, Microsoft 365 proficiency, integrity, discretion, adaptability, attention to detail, accountability, and a continuous-improvement mindset.
  • Excellent communication skills both written and verbal.


Education and Experience
  • University degree in business, finance, accounting, economics, law, data analytics, or another relevant discipline.
  • Typically 5 or more years of progressive experience in compliance, risk management, quality assurance, compliance testing, internal audit, or a related financial-services assurance function.
  • Demonstrated experience planning or leading reviews, evaluating controls, reviewing workpapers, communicating findings, and monitoring remediation.
  • Professional designation or certification such as CPA, CIA, CAMS, CFE, CFA, CRMA, or comparable accreditation is an asset.
  • Experience in a global financial institution, or exposure to regulatory technology and data analytics is an asset.
  • Spanish speaking would be an asset


Location(s): Canada : Ontario : Toronto

About Scotiabank

Scotiabankers are committed to helping individuals, companies, and communities to thrive in a changing world. From personal and business banking, brokerage, and insurance, to private wealth, and the most sophisticated commercial, corporate and institutional services, they serve the diverse needs of some 21 million customers in more than 55 countries. Founded in 1832 in Halifax, Nova Scotia, their growth has always been fuelled by the success of their customers and their longevity secured by an unshakable commitment to carefully and expertly managing risk and capital. That focus on doing what's right for customers—short- andlong-term—has made us a global financial services leader. Headquartered in Canada, they are over 86, 000 Scotiabankers strong. Each of us are committed to being the best at understanding their customers' needs and all of us working together to deliver practical advice and relevant solutions that help their customers become financially better off.

Scotiabank Careers

Join Scotiabank, a premier financial institution, and become part of a diverse and inclusive team that’s leading the way in global banking. At Scotiabank, we offer more than just job opportunities; we provide a platform for professional growth and innovation in the financial services industry.

Work You’ll Do

At Scotiabank, we’re not just filling positions; we’re cultivating leaders. Dive into a workplace where diversity training and leadership development shape the path to your future. Our commitment to professional growth is evident in our robust training programs and continuous learning opportunities that foster innovation and strategic thinking.

Explore a World of Opportunities

Whether you’re looking for a full-time position, an internship, or a leadership role, Scotiabank has a spectrum of opportunities to fit your career ambitions. Our team is composed of individuals who bring a wealth of skills and perspectives to our company, driving us forward with their creativity and strategic insights.

Innovative Work Environment

Scotiabank’s culture is one of collaboration and respect, where each team member’s contribution is valued. Engage in meaningful work that challenges you to leverage your skills and push the boundaries of what’s possible in the banking sector. Our innovative projects not only support the growth of the company but also ensure our position as a leader in the industry.

Benefits and Growth

Choosing a career at Scotiabank means opting for a life of growth and opportunity. Our employees enjoy competitive benefits, including comprehensive health coverage, retirement plans, and flexible working conditions, all designed to support your career and personal life. We believe in nurturing our team’s potential by providing them with the tools they need to succeed both professionally and personally.

Join Our Team

Ready to take the next step in your career? Explore the job opportunities at Scotiabank by searching our open positions that match your skills and interests. We are continuously hiring and looking for passionate, curious, and solution-driven team players.

Networking and Professional Development

Stay connected and advance your career through Scotiabank’s extensive networking opportunities. Participate in events that connect you with other professionals and leaders within the industry. Our career resources will help you prepare your resume, ace your interviews, and land the job that best suits your career goals.

Stay Ahead

Keep up to date with the latest in career tips, industry insights, and company news—all from the people who work here at Scotiabank. Personalize your experience by subscribing to job alert emails tailored to your preferences and be the first to know about new openings and exciting developments. Join Scotiabank and be part of a team that values integrity, respect, and accountability. Discover how your career can flourish in an environment committed to your professional development and personal growth.
Learn more about Scotiabank
Size
90,619 employees
Market Cap
$57.5 billion
Industry
Finance & Insurance
5 Year Trend
+7%
NASDAQ
BNS
* Ladders Estimates

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