Wave

Manager, Community Solutions Sales

Wave • $90K — $120K *
Austin, TX 78745In-Person
Real Estate & Construction
5 - 7 years of experience
3 weeks ago
Job Overview by Ladders

Qualifications

  • Bachelor's Degree in business or related field, or equivalent work experience
  • 7+ years in Sales Management
  • 5+ years in Project Management
  • Demonstrated leadership qualities
  • Ability to use automated reporting and analysis applications
  • Advanced knowledge of Company products and services
  • Ability to read, write, speak and understand English

Responsibilities

  • Support efforts to enhance customer experience
  • Meet and exceed sales goals and quotas
  • Supervise SCS Account Executives and Sr. Account Executives
  • Monitor SCS new-build projects using management reports
  • Coordinate activities with leadership and stakeholders
  • Analyze market conditions for Account Executives
  • Manage staff functions including hiring and training
  • Oversee commission plan compliance for Account Executives
  • Work with Sales Operations on contract administration
  • Develop strategies to improve Company reputation with property owners
  • Respond to competitive threats in collaboration with Legal
  • Perform public relations functions with relevant associations
  • Participate in succession planning
  • Adhere to applicable industry regulations
  • Follow Company policy

Benefits

  • Opportunity to lead and manage a dynamic sales team
  • Engagement with multiple stakeholders including property owners and governmental agencies
  • Diverse responsibilities ranging from sales to public relations
  • Potential for professional growth in a leadership role
  • Work-related travel opportunities, up to 25%
Full Job Description
Job Summary

Responsible for development and implementation of programs and strategies that maximize the Company's market-share through the acquisition, retention and growth of Spectrum Community Solutions (SCS) business. This position directs and manages Account Executives and Sr. Account Executives. This position will also identify opportunities for SCS acquisitions and win-backs.

Responsibilities

MAJOR DUTIES AND RESPONSIBILITIES
  • Actively and consistently support all efforts to simplify and enhance the customer experience
  • Responsible for meeting and exceeding budgeted sales goals and quota
  • Supervise a Team of SCS Account Executives and Sr. Account Executives
  • Oversee the monitoring and tracking of SCS new-build projects using a variety of management reports and tools
  • Coordinate and communicate SCS activities with designated leadership and stakeholders to maximize SCS investments and revenues
  • Analyze market conditions and manage portfolios for all SCS Account Executives and Sr. Account Executives
  • Manage and monitor functions relative to staff including selection, training, development, performance evaluation, discipline, termination and salary/status change recommendations
  • Responsible for the oversight of the SCS Account Executive and Sr. Account Executive commission plan, compliance and achievement to plan.
  • Work with Sales Operations team to ensure that contract administration is being maintained in accordance with company objectives. Work closely with the legal team on all SCS contracts to ensure compliance and maximize return on investment.
  • Develop and implement programs and strategies designed to improve upon and support the Company image and reputation with property owners in the interest of building long-term business relationships
  • Respond to competitive threats and work with Legal on all violations of exclusive rights
  • Perform public relations and liaison functions with homebuilder's associations, multi-family housing groups and county/city building agencies
  • Lead and participate in succession planning.
  • Adhere to industry specific local, state, and federal regulations, as applicable.
  • Know, understand and follow Company policy
  • Perform other duties as requested by supervisor.


WORKING CONDITIONS
  • Office environment
  • Travel as required may be up to 25%


Qualifications

REQUIRED QUALIFICATIONS

Required Skills/Abilities and Knowledge
  • Ability to read, write, speak and understand English
  • Demonstrated leadership qualities
  • Ability to use automated reporting and analysis applications
  • Advanced knowledge of Company products and services


Required Education
  • Bachelor's Degree in business or related field, or equivalent work experience


Required Related Work Experience and Number of Years
  • Sales Management experience - 7+
  • Project Management experience - 5+


PREFERRED QUALIFICATIONS

Preferred Related Work Experience and Number of Years
  • Industry related experience preferred
  • Experience in residential property management, or real estate development a plus
  • Management or leadership experience - 2+

About Wave

Wave is a Canadian financial services company that provides accounting, invoicing, and payment processing software for small businesses. The company was founded in 2010 by Kirk Simpson and James Lochrie. Wave's software is used by over 4 million small businesses around the world. In 2019, the company was acquired by H&R Block for $405 million. Wave is headquartered in Toronto, Canada.
Learn more about Wave
Size
200 employees
Industry
Finance & Insurance
Founded
2011
* Ladders Estimates

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