Intact Financial Corporation

Manager, Communications

Intact Financial Corporation • $118K — $145K *
Business Services
8 - 10 years of experience
Job Overview by Ladders

Qualifications

  • Minimum of eight years in communications, marketing, or related field.
  • At least three years in a leadership role.
  • Proven experience in strategic communications within complex organizations.
  • Strong strategic thinking and business acumen.
  • Excellent relationship-building and influencing skills.
  • Expertise in writing, editing, and content development.
  • Comfortable handling ambiguity and managing multiple priorities.
  • Bilingualism is required for candidates in Quebec.

Responsibilities

  • Lead, coach, and develop team members to achieve individual goals.
  • Translate communication strategies into actionable plans, delivering consistently.
  • Align communication strategies with business objectives, identifying new opportunities.
  • Establish measurement and feedback mechanisms to demonstrate communication impact.
  • Provide oversight for quality direction in content writing and distribution.
  • Partner with executives to enhance leadership communications.
  • Build relationships across Claims and the organization to influence outcomes.
  • Champion continuous improvement and innovative communication practices.

Benefits

  • Annual bonus plan with potential for substantial payout based on performance.
  • Employee Share Purchase Plan with 50% company match on net shares.
  • Flexible and secure pension options including guaranteed income for life.
  • Encouragement for diverse candidates to apply, regardless of salary range.
Full Job Description
Salary range (but not limited to): 118,700 - 145,100 Annual bonus target, based on the base salary, with a potential payout of up to double the target (subject to personal and company performance): 15% As part of our commitment to Win As A Team, we share our success with employees through our annual bonus plan and Employee Share Purchase Plan (ESPP) - with Intact matching 50% of your net shares. Our pension offerings provide flexibility and long-term security for our employees beyond their careers. We are one of the few companies offering the opportunity to receive guaranteed income for life via our defined benefit pension plan. Salary for the candidate will be determined taking into consideration a number of factors including: experience, skills, qualifications, anticipated contribution to role, internal equity, etc. The salary range presented above is based on a 35-hour workweek and would represent a majority of different candidate profiles. However, we encourage candidates who may fall outside of this range to apply as well. About the role Communications Manager, Claims About the role As Communications Manager, Claims, you will help shape how our Claims organization communicates, connects and moves forward. You'll bring a strategic lens to complex business priorities, partnering closely with executives and leaders to translate organizational objectives into clear, focused communication strategies and plans. This role is ideal for a curious, creative and commercially minded communications professional who can move comfortably between strategy and execution. You'll influence senior stakeholders, ask thoughtful questions, identify opportunities to improve how we communicate, and help build a high-performing communications team. What you'll do
  • Lead, coach and develop team members in line with their individual development goals while building capabilities across the team.
  • Translate communications strategies into focused, actionable plans and consistently deliver against those plans.
  • Align Claims communication strategies with business objectives, identifying new and evolving ways communications can help achieve organizational goals.
  • Build and maintain measurement and feedback loops that provide insight, demonstrate impact and continuously inform communication strategies.
  • Provide strategic oversight and quality direction for the writing, editing and distribution of communications content.
  • Partner with executives and senior leaders to provide sound communications counsel, strengthen leadership communications and support key business priorities.
  • Build strong relationships across Claims and the broader organization to align stakeholders and influence outcomes.
  • Navigate ambiguity, manage competing priorities and adapt communication approaches as business needs evolve.
  • Champion continuous improvement, innovation and inclusive communication practices.
What you bring
  • A minimum of eight years of progressive experience in communications, marketing or a related field.
  • At least three years of experience in a people leadership role.
  • Demonstrated experience developing and executing strategic communications plans in a complex organization.
  • Strong strategic thinking, business acumen and professional judgment.
  • Proven ability to work effectively with executives and senior stakeholders.
  • Strong relationship-building, influencing and collaboration skills.
  • Excellent writing, editing and content-development expertise.
  • Comfort working through ambiguity, managing multiple priorities and adapting quickly to change.
  • A curious and creative mindset, with a commitment to finding better ways to communicate and engage audiences.
  • A commitment to continuous improvement and building an inclusive, high-performing team.
  • For candidates located in Quebec, bilingualism is required considering the necessity to interact on a regular basis with English-speaking colleagues across the country.
  • No work experience in Canada required, but must have authorization to work in Canada.
What success looks like In this role, you will:
  • Be a trusted strategic communications partner to Claims leaders and executives.
  • Help connect communication priorities to broader business and organizational objectives.
  • Strengthen the team's capabilities and foster a culture of collaboration, inclusion and high performance.
  • Deliver clear, purposeful communications that support employees, leaders and business outcomes.
  • Use data, feedback and insights to continuously improve the impact of communications.
If you're a strategic communications leader who enjoys working with senior leaders, solving complex problems and turning ideas into meaningful action, we'd love to hear from you. #LI-Hybrid Ce poste jouera un rôle essentiel au sein de notre équipe. | This position will fill an essential role in our team.

About Intact Financial Corporation

Intact Financial Corporation is a Canadian insurance company that provides property and casualty insurance to individuals and businesses. The company operates in Canada and the United States and offers a range of insurance products, including auto, home, and commercial insurance. Intact Financial Corporation was founded in 1809 and is headquartered in Toronto, Canada.
Learn more about Intact Financial Corporation
Size
16,000 employees
Industry

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