Job Function:
Technology Product & Platform Management

Job Sub Function:
Reliability Engineering

Job Category:
People Leader

All Job Posting Locations:
Raritan, New Jersey, United States of America

Job Description:

Employer: Johnson & Johnson Services, Inc.

Job Title: Manager Commercial Reliability

Job Code:

Job Location: Raritan, NJ

Job Type: Full-Time

Rate of Pay: $170,000 - $190,000

Job Duties: Engage in the design, deployment, operation, and continuous improvement of commercial End to End IT Products. Improve IT Product quality by focusing on preventative and proactive measures, eliminating and automating product reliability issues, and collaborating with product lines to deliver high-quality, highly reliability commercial applications. Continuously optimize existing systems, building automation into infrastructure, applications, deployment, release, and operations. Partner with business leaders to analyze and identify solutions to business problems. Work directly with customers, developers, architects, and product owners to help automate customer issues and drive solutions to build more robust and reliable Commercial Application solutions. Evaluate, engage and select vendors. Develop a cost model for product services to evaluate service cost/benefit. Coordinate and maintain contracts in collaboration with procurement and legal services. Keep revenue and reputation-critical systems up and running by measuring and monitoring availability, performance, and overall system health. Perform pre-production validation before go-live through system design consulting, developing software platforms and frameworks, capacity planning, and Production Readiness reviews. Create, fix, extend and scale the code to maintain service and implement improvements such as automation to improve reliability and velocity, and evolve systems. Recommend appropriate design and architectural decisions.

May telecommute per company's policies (hybrid).

Requirements: Employer will accept a Master's degree in Information Science, Information Technology, Computer Science, or related field and 2 years of experience in the job offered or in a Manager Commercial Reliability-related occupation.

This job posting is anticipated to close on 6/6/2026.

Subject to the terms of their respective plans, employees are eligible to participate in the Company's consolidated retirement plan (pension) and savings plan (401(k)).

This position is eligible to participate in the Company's long-term incentive program.

Subject to the terms of their respective policies and date of hire, employees are eligible for the following time off benefits:
• Vacation -120 hours per calendar year
• Sick time - 40 hours per calendar year; for employees who reside in the State of Colorado -48 hours per calendar year; for employees who reside in the State of Washington -56 hours per calendar year
• Holiday pay, including Floating Holidays -13 days per calendar year
• Work, Personal and Family Time - up to 40 hours per calendar year
• Parental Leave - 480 hours within one year of the birth/adoption/foster care of a child
• Bereavement Leave - 240 hours for an immediate family member: 40 hours for an extended family member per calendar year
• Caregiver Leave - 80 hours in a 52-week rolling period10 days
• Volunteer Leave - 32 hours per calendar year
• Military Spouse Time-Off - 80 hours per calendar year
• This position is eligible for benefits to include medical, dental, vision and time off, as well as any others as provided for in the applicable Collective Bargaining Agreement.
• For additional general information on Company benefits, please go to: - https://www.careers.jnj.com/employee-benefits

Required Skills:

Preferred Skills: