Agency:Flywheel
Job Function:Consulting
Job Subfunction: Business and Change Consulting
Job Description:The Opportunity We're looking for a Manager, Commerce to join our growing Client Services team. As a Manager, Commerce, you will act as a primary partner for our clients, driving eCommerce strategy and execution across retailers and intermediaries. You will lead day-to-day client engagements, manage account teams, and own the delivery of best-in-class service and business growth for our clients. This is a dynamic, hands-on role that requires strong commercial acumen, digital commerce expertise, and the ability to collaborate across internal teams and stakeholders.
What You Will Do: - Lead day-to-day commerce strategy and execution across retail and media channels.
- Develop and implement eCommerce strategies that drive sales, share, and profit for your clients across platforms (Amazon, Walmart, Instacart, etc.).
- Lead regular client meetings and communications, providing performance updates, actionable insights, and proactive recommendations based on data analysis.
- Oversee and mentor junior team members, supporting their growth and ensuring quality standards in client deliverables.
- Collaborate with cross-functional teams to identify opportunities, resolve issues, and deliver integrated solutions for clients.
- Manage and monitor key business metrics, campaign performance, and budgets, ensuring alignment with client goals and KPIs.
- Drive business growth for clients by identifying and presenting new opportunities, trends, and incremental value Flywheel can deliver.
- Stay current on industry developments and marketplace changes, translating macro trends into tailored recommendations for clients.
- Contribute to internal best practice sharing, training sessions, and new business initiatives.
- Occasional travel, as required, based on client needs.
Who You Are: - Bachelor's Degree or equivalent experience.
- 4+ years of experience in digital commerce, retail media, or related fields, ideally with exposure to both retail and media sides of the business.
- Proven ability to manage multiple client relationships and deliver strong business results in a fast-paced environment.
- Experience leading or mentoring junior team members, with a collaborative and supportive approach.
- Strong business acumen, analytical ability, and comfort with data-driven decision making (advanced Excel skills a plus).
- Excellent communication, presentation, and organizational skills.
- Demonstrated ability to proactively solve problems, manage priorities, and adapt to evolving client or business needs.
- Team player with a positive attitude, willingness to learn, and a desire to contribute to Flywheel's growth and culture.
- A bias for action, ownership mentality, and comfort working with minimal supervision.
- Ability to translate complex data and trends into actionable recommendations for clients.
$75,000-$110,000 USD
Omnicom's policy requires employees to work in the office for a minimum of three days a week, unless additional in-office days are directed by their agency or manager. Our objective is to increase this requirement over time, and many of our agencies as well as Omnicom's corporate group already require five days of in-office attendance.
