Full Job Description
BDO Canada is seeking a Manager to join our Cloud Accounting Services team in the GTA. This role is responsible for leading client engagements, managing a portfolio, and driving high-quality, technology-enabled accounting service delivery in a cloud-based environment. This is a replacement role where the successful candidate will own the following responsibilities:
Key Responsibilities
Client Service & Delivery
• Lead full-cycle cloud accounting engagements, ensuring accuracy, completeness, and timeliness of deliverables across a portfolio of clients
• Review and oversee Cloud bookkeeping, reconciliations, and month-end close processes, ensuring quality and consistency with firm standards
• Manage the preparation and review of working paper files, financial statements, and supporting documentation for internal and client use
• Ensure compliance with indirect tax filings (e.g., GST/HST) and other recurring reporting requirements (excluding corporate/personal tax preparation)
• Identify and resolve accounting issues, variances, and data discrepancies, providing clear guidance to team members
Team Leadership & Development
• Supervise, coach, and mentor junior and intermediate team members, providing ongoing feedback and technical guidance
• Review work, provide actionable feedback, and support skill development in cloud tools (e.g., QBO, Dext) and accounting best practices
• Support team capacity planning, workflow management, and prioritization across multiple engagements
• Foster a collaborative, inclusive, and high-performing team environment
Process, Technology & Quality
• Drive adoption and optimization of cloud-based tools and workflows (e.g., QBO, Dext, standardized templates)
• Ensure strong documentation, audit trails, and adherence to quality control standards
• Identify opportunities to improve processes, automate workflows, and enhance efficiency and scalability
• Contribute to the development and refinement of CAS methodologies and best practices
Client Relationship Management
• Act as a primary point of contact for clients, building strong, trusted relationships
• Communicate proactively regarding deliverables, timelines, risks, and opportunities
• Understand client industries, operations, and challenges to provide relevant insights and recommendations
• Identify opportunities for additional services and support business development initiatives
How Do We Define Success for Your Role?
• You demonstrate BDO's core values through all aspects of your work: Integrity, Respect & Collaboration
• You deliver high-quality, well-documented, and review-ready work that supports efficient engagement execution
• You build strong client relationships-clients describe you as responsive, knowledgeable, and solutions-oriented
• You effectively lead and develop team members, providing clarity, coaching, and support
• You proactively identify risks, inefficiencies, and opportunities, and take action to improve outcomes
• You actively contribute to technology adoption and innovation, enhancing how we deliver cloud accounting services
• You foster an engaging and inclusive team environment that supports retention and growth
• You continuously expand your expertise through learning, coaching, and practical experience
Your Experience and Education
• 5+ years of progressive experience in bookkeeping, accounting, or cloud accounting services
• Strong hands-on experience with QuickBooks Online (QBO) and supporting tools such as Dext (or similar platforms)
• Proven experience reviewing work, managing workflows, and supporting team development
• Post-secondary education in Accounting, Finance, or a related field is preferred
• Proficiency in Microsoft Office (Excel, Outlook, Word)
Core Competencies
• Strong attention to detail and commitment to quality
• Excellent problem-solving and analytical capabilities
• Effective communication skills, both written and verbal
• Ability to manage multiple priorities and deadlines in a fast-paced environment
• A mindset focused on continuous improvement, technology, and scalable service delivery
The expected range of compensation for this role is $84,000 - $126,000 per annum.