• Through spending time on the selling floor, coach and always inspire team to deliver an elevated client experience for all clients   

• Foster a positive working environment and create a culture of feedback, encouraging diversity, mutual respect, and teamwork  

• Provide initial and frequent ongoing training and development for all team members, including CHANEL savoir faire, product details and service delivery  

• Lead team with agility and resilience, continuously improving based on key performance indicators and lessons learned 

• Represent CHANEL in the market, developing the client base through community involvement, partnerships with local high-profile businesses, as well as social and seasonal events 

You are energized by: 

• The history and heritage of The House of CHANEL 

• People leadership and development 

• Fostering a meaningful client experience centered around inclusion and connection 

• Building collaborative partnerships and relationships 

• Being comfortable in the middle of complexity and ambiguity 

• Multi-tasking within projects in a dynamic, fast paced environment 

• Creativity and innovation by testing, learning, and taking new risks 

What you will bring to the team: 

• Ability to thrive in a team environment and work collaboratively 

• Understanding of, and passion for client experience 

• Excellent communication skills 

• Foreign language skills are preferred but not required 

• Passion for the House of CHANEL, its history, product offerings, and commitment to social and cultural initiatives 

• Curiosity and desire to learn and grow professionally within the world of CHANEL 

Position Logistics: 

• Minimum 5 years of related experience 

• Bachelor’s degree (preferred) 

• Ability to lift 15 lb. 

• A flexible schedule with the ability to work late nights, weekends, and some holidays 

• Boutique Management: Requires in-store presence to develop and coach teams, ensure boutique image and operational standards are upheld, and deliver elevated client service to drive business results 

*Chanel, Inc. reserves the right to edit, change, or make exceptions on designations where circumstances where deemed appropriate. 

The anticipated base salary range for this position is $87,500 through $130,000. Base salary is one component of the total compensation for this position. Other forms of variable pay [may/will] be offered for this position. Other components [may/will] include bonus potential, benefits, and/or perks. 

Benefits and Perks: 

• Wellbeing resources include dedicated paid time off for wellbeing (Wellbeing Days in Retail) and a Wellbeing fund  

• Family and care giving benefits (inclusive of parental leave, fertility support, MilkStork, and Care.com Membership) 

• Generous paid time off policies to include vacation, holiday, sick and volunteer days  

• 401K and other incentives  

• Robust healthcare offerings; medical, dental, vision, MDLIVE (virtual care), One Medical, Flexible Spending Accounts (Health Care & Dependent Care), Health Savings Account and Employee Assistance Program 

• Life insurance, Accidental Death & Dismemberment, Short Term Disability, Long Term Disability, Health Advocate, International Business Travel Accident & Medical, and Commuter Transit & Parking 

Additional Information: