Liberty Mutual

Manager, Claims-Managed Care

Liberty Mutual$90K — $120K *
US-AnywhereRemote in Somerville, MA
Healthcare
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 5-7 years of experience in managed care or healthcare administration.
  • Strong knowledge of medical case management services and provider networks.
  • Proven ability to develop and implement strategic initiatives.
  • Experience in financial management and operational metrics analysis.
  • Excellent interpersonal and communication skills to liaise with diverse stakeholders.

Responsibilities

  • Establish and implement the managed care strategy for medical case management.
  • Develop resource models to align with customer demand and financial objectives.
  • Lead continuous improvement initiatives to enhance operational efficiency.
  • Coordinate and implement policies and new case management programs.
  • Track and report on operational metrics to meet financial goals.
  • Cultivate strong relationships with customers and business partners.
  • Ensure effective communication across managed care and claims operations.

Benefits

  • Comprehensive benefits package supporting life and well-being.
  • Opportunities for professional development and career growth.
  • Culture that values integrity and performance.
  • Access to wellness programs and resources.
Full Job Description
Description

Establishes and implements the domestic managed care strategy. Directs and manages the technical/medical aspects of the managed care services for the organization. Plans, develops, coordinates, and implements policies, procedures, and new case management programs for the managed care function. Develops strategic objectives for the medical case management services of the organization. Responsible for managing a network of providers including reporting and analysis to ensure quality and cost-effective medical management services.

Responsibilities
  • Establish and implement the managed care strategy and direction for the medical case management services of the organization.
  • Develop and manage resource and capacity models/plans to identify and align with customer demand, business financial objectives and overall business strategies.
  • Provide strategic leadership for driving continuous improvement in operation by creating new processes, defining organizational efficiencies and delivery models and initiating change. Define and lead a culture of continuous improvement and best practices.
  • Plans, develops, coordinates, and implements policies, procedures and new case management programs for the managed care function.
  • Define, track and report on critical operational metrics that meet financial objectives for the business. Manage financial and operational process to meet overall cost objectives for the business.
  • Develops and maintains strong working relationships with key customers and business partners.
  • Creates and maintains effective communications across the managed care operation as well as the entire claims organization.


Pay Philosophy: The typical starting salary range for this role is determined by a number of factors including skills, experience, education, certifications and location. The full salary range for this role reflects the competitive labor market value for all employees in these positions across the national market and provides an opportunity to progress as employees grow and develop within the role. Some roles at Liberty Mutual have a corresponding compensation plan which may include commission and/or bonus earnings at rates that vary based on multiple factors set forth in the compensation plan for the role.

We value your hard work, integrity and commitment to make things better, and we put people first by offering you benefits that support your life and well-being. To learn more about our benefit offerings please visit: https://www.libertymutualgroup.com/about-lm/careers/benefits

About Liberty Mutual

Since 1912, Liberty Mutual Insurance have committed theirselves to providing broad, useful and competitively-priced insurance products and services to meet their customers' ever-changing needs. Their delivery on this commitment is the reason they're now the third largest property and casualty insurer in the U.S. based on 2012 direct premium written according to the National Association of Insurance Commissioners.

Liberty Mutual Careers

Join the vibrant team at Liberty Mutual, a leading global insurance company, where your career is in your hands. At Liberty Mutual, we are committed to fostering an inclusive culture that values diversity and innovation. With a variety of job opportunities across multiple fields, this is where your professional journey can truly flourish.

Work You’ll Do

At Liberty Mutual, you’ll be part of a team that’s dedicated to empowering people to live safer, more secure lives. Whether you’re interested in a position in claims handling, underwriting, or customer service, you’ll find a platform here to enhance your skills and push the boundaries of what you can achieve.

Explore Our Job Opportunities

Liberty Mutual offers a range of career paths for both seasoned professionals and those just starting out. Our internship programs provide invaluable hands-on experience, helping to bridge the gap between education and full-time employment. For those seeking to grow their career, we offer positions that challenge and inspire, backed by benefits that support both professional and personal growth.

Innovate with Us

Innovation is at the heart of Liberty Mutual. We encourage our team to bring fresh ideas that drive industry leadership and improve customer experiences. By joining our team, you’ll collaborate with talented professionals who are keen on developing solutions that lead the market.

Develop Your Career

Liberty Mutual is deeply invested in the professional development of its employees. With comprehensive diversity training and leadership programs, we prepare you to take on leadership roles within the company. Networking opportunities within the company can lead to mentorship and further career advancement.

Benefits of Joining Liberty Mutual

Working at Liberty Mutual comes with numerous benefits. From competitive salaries to health and wellness programs, we ensure our team members are well taken care of. More than just a job, a position at Liberty Mutual is a stepping stone to a fulfilling career.

Join Our Team

Ready to take the next step in your career? Explore the job opportunities at Liberty Mutual. We are actively hiring and looking for individuals who are passionate, curious, and ready to drive change. Enhance your resume, prepare for your interview, and become part of a company that values your unique skills and vision.

Stay Connected

Keep up to date with the latest from Liberty Mutual Careers by subscribing to our job alert emails. Tailor your subscription to match your career preferences and get insights into new postings and career tips directly from our team.

Liberty Mutual: A Place to Grow, Innovate, and Lead

Discover how you can make a difference. Visit our careers page to find the position that’s right for you and join a team that’s committed to growth, leadership, and innovation. At Liberty Mutual, your career is what you make it.
Learn more about Liberty Mutual
Size
45,000 employees
Industry
Founded
1912

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