About the RoleMongoDB is looking for an individual to manage our global Candidate Experience function. In this role, you will own the end-to-end candidate experience operations across the US, EMEA, and APAC building a high-performing team of coordinators and ensuring every candidate who interacts with MongoDB leaves with a positive and lasting impression - regardless of outcome.
You will be a strategic partner to the Recruiting leadership team, driving operational excellence, process standardization, and regional consistency across a distributed team. This is a people-first role for a leader who is equally passionate about scaling systems and developing talent.
What You'll Do- Develop and lead a globally distributed team of Candidate Experience Leads & Coordinators (CECs) across multiple regions including US, EMEA, and APAC
- Foster a cohesive team culture across time zones, building engagement and alignment around shared goals and values
- Set the vision and strategy for candidate experience globally, ensuring a consistent, high-quality, and equitable experience across all regions and hiring stages
- Own and evolve the candidate journey from interview scheduling through offer acceptance, identifying friction points and implementing scalable solutions
- Build and maintain reporting dashboards to track key metrics such as scheduling SLAs, candidate satisfaction (NPS), and coordinator productivity
- Consistently monitor and forecast team capacity, ensuring regional teams are appropriately staffed to meet hiring volume
- Partner cross-functionally to align candidate experience initiatives with broader talent strategy
- Drive adoption of new tools and automation to increase coordinator efficiency using AI
What You'll Bring- 7+ years of experience in recruiting coordination, recruiting operations, or talent acquisition, with at least 3 years in a people management role
- Demonstrated experience managing distributed or global teams across multiple time zones and regions
- Deep understanding of the candidate lifecycle and best practices for high-volume, high-quality interview experience
- Strong operational mindset with a track record of building scalable processes and driving measurable improvements
- Experience with ATS platforms (Greenhouse preferred) and scheduling tools; comfort with data and reporting
- Excellent communication, influencing, and stakeholder management skills - including experience working with senior recruiting and business leaders
- Ability to thrive in a fast-paced, ambiguous environment and manage multiple competing priorities across regions
MongoDB's base salary range for this role in the U.S. is:$73,000-$143,000 USD
