T-Mobile

Manager, Business Systems Analysis

T-Mobile$114K — $154K *
Telecommunications & Hardware
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree and 3 years of related experience, or advanced degree and 1 year, or equivalent combination of education and experience.
  • Experience in system deployment and product development.
  • At least 4-7 years in a management or leadership role preferred.
  • Background in telecommunications is advantageous.
  • Proficient in business process improvements, coaching, communication, project management, and stakeholder management.

Responsibilities

  • Evaluate team competencies and invest in development while providing constructive feedback.
  • Clarify how projects contribute to organizational goals and develop business feasibility.
  • Engage regularly with senior stakeholders to build trust and navigate challenges.
  • Enhance business knowledge among analysts and project stakeholders.
  • Set clear goals and hold the team accountable for performance.

Benefits

  • Comprehensive medical, dental and vision insurance.
  • 401(k) and employee stock purchase options.
  • Generous paid time off with 12 paid holidays.
  • Tuition assistance and college coaching support.
  • Discounts on mobile services and home internet.
Full Job Description
*This position is required to work on site 3 days a week at our Overland Park, KS Office. It is not available for remote opportunity.*

Job Overview
This Manager, Business Systems Analyst is a people manager role that is responsible for the prioritization and progressive elaboration of stakeholder requirements in order to enable project teams to implement a solution that will meet the needs of the sponsoring organization and stakeholders.
This position creates and maintains staffing plans to support the current and future work demands and project deliverables and provides day-to-day guidance to staff members while acting as liaison to senior management and business stakeholders. This position interfaces with T-Mobile Directors, Vice Presidents, and functional disciplines.

Job Responsibilities:
  • Evaluates team member competencies and invests in staff development. Drives corrective behavior while maintaining self-esteem. Utilizes Team Development and Motivational techniques to constantly raise the bar in performance and quality. Coaches others in the "big picture" and ties initiatives to Corporate and Individual Goals.
  • Understands how projects align to broader organizational goals and business benefit. Explains business benefit of projects and contributes to business case/feasibility development.
  • Interact with senior level audience on a regular basis and navigate various organizational challenges. Works within those challenges to gain stakeholder trust.
  • Fosters business knowledge and understanding among business systems analysts and project stakeholders.
  • Provides structure, feedback and direction. Creates clear and measurable goals. Holds self and team accountable.
  • Mentors and contributes to organizations body of knowledge on business systems analysis, requirements package, and quality programs.


Education and Work Experience Required:
  • Bachelor's Degree plus 3 years of related work experience OR advanced degree with 1 year of related work experience OR combination of education and experience deemed equivalent.
  • System Deployment
  • Product Development
  • Business Systems Analysis


Preferred:
  • Acceptable areas of study include Computer Science, Business, Finance or related field.
  • 4-7 years Management, Team Lead, or other equivalent leadership experience.
  • Experience in telecommunications industry.


Knowledge, Skills and Abilities Required:
  • Business Process Improvements (Required)
  • Coaching (Required)
  • Communication (Required)
  • People Management (Required)
  • Project Management (Required)
  • Requirements Analysis (Required)
  • Stakeholder Management (Required)
  • Strategic Alignment (Required)
  • Technical Writing (Required)


  • At least 18 years of age
  • Legally authorized to work in the United States


Travel:
Travel Required (Yes/No): possible 10-15%

DOT Regulated:
DOT Regulated Position (Yes/No): No
Safety Sensitive Position (Yes/No): No

Overland Park, KS Compensation Range: $114,400 - $154,700

Base Pay Range: $105,000 - $189,500

Corporate Bonus Target: 15%

The pay range above is the general base pay range for a successful candidate in the role. The successful candidate's actual pay will be based on various factors, such as work location, qualifications, and experience, so the actual starting pay will vary within this range.

At T-Mobile, employees in regular, non-temporary roles are eligible for an annual bonus or periodic sales incentive or bonus, based on their role. Most Corporate employees are eligible for a year-end bonus based on company and/or individual performance and which is set at a percentage of the employee's eligible earnings in the prior year. Certain positions in Customer Care are eligible for monthly bonuses based on individual and/or team performance. To find the pay range for this role based on hiring location, https://paylookup.t-mobile.com/paylookup?reqID=REQ364327¶dox=1

At T-Mobile, our benefits exemplify the spirit of One Team, Together! A big part of how we care for one another is working to ensure our benefits evolve to meet the needs of our team members. Full and part-time employees have access to the same benefits when eligible. We cover all of the bases, offering medical, dental and vision insurance, a flexible spending account, 401(k), employee stock grants, employee stock purchase plan, paid time off and up to 12 paid holidays - which total about 4 weeks for new full-time employees and about 2.5 weeks for new part-time employees annually - paid parental and family leave, family building benefits, back-up care, enhanced family support, childcare subsidy, tuition assistance, college coaching, short- and long-term disability, voluntary AD&D coverage, voluntary accident coverage, voluntary life insurance, voluntary disability insurance, and voluntary long-term care insurance. We don't stop there - eligible employees can also receive mobile service & home internet discounts, pet insurance, and access to commuter and transit programs! To learn about T-Mobile's amazing benefits, check out www.t-mobilebenefits.com.

Never stop growing!
As part of the T-Mobile team, you know the Un-carrier doesn't have a corporate ladder-it's more like a jungle gym of possibilities! We love helping our employees grow in their careers, because it's that shared drive to aim high that drives our business and our culture forward. By applying for this career opportunity, you're living our values while investing in your career growth-and we applaud it. You're unstoppable!

About T-Mobile

T-Mobile US, Inc. is a wireless company. As of December 31, 2016, the Company provided wireless communications services, including voice, messaging and data, to over 71 million customers in the postpaid, prepaid and wholesale markets. It provides services, devices and accessories across its brands, T-Mobile and MetroPCS. It provides wireless communication services through a range of service plan options. The Company offers a device trade-in program, Just Upgrade My Phone (JUMP!), which provides customers a specified-price trade-in credit and upgrade eligibility after approximately six months of service; Equipment Installment Plan (EIP), which is designed to provide financing to customers for the purchase of devices, and installment agreements for accessories; T-Mobile Tuesdays, which offers customers free stuff and access to various offers from brands; and T-Mobile ONE and Simple Choice plans.
Learn more about T-Mobile
Size
75,000 employees
Market Cap
$174.7 billion
Industry
Net Income
$3 billion
Founded
2002
5 Year Trend
+16.4%
Revenue
$68.3 billion
NASDAQ

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