Wave

Manager, Business Sales

Wave$80K — $95K *
Telecommunications & Hardware
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree in business, marketing, or related field, or equivalent experience
  • 5+ years of telecommunications product and services sales experience
  • 5+ years of business-to-business sales management experience
  • Experience in organizing and maintaining sales goals
  • Knowledge of communications technologies and services such as telephone and internet fundamentals

Responsibilities

  • Coach, lead and motivate a team of Account Executives to achieve sales targets
  • Spend 80% of time in the field supporting team, and 20% on office responsibilities
  • Develop and maintain a team territory plan, monitoring individual sales goals
  • Resolve customer complaints and improve sales operations efficiency
  • Organize regular team meetings for updates on tools, processes, and products
  • Recruit, train, and coach Account Executives, managing employee relations and performance reviews
  • Oversee daily funnel activity for sales representatives
  • Ensure accuracy in completing administrative tasks and sales activity reporting
  • Maintain knowledge of Spectrum's product offerings and market trends

Benefits

  • Comprehensive health and wellness plans
  • Retirement savings plan with company match
  • Opportunities for professional development and training
  • Employee discounts on Spectrum services
  • Flexible work environment with field and office responsibilities
Full Job Description
Job Summary

Eager to lead a high-performing sales team and drive business growth in the small and medium-sized business market? As a Manager, Business Sales at Spectrum, you will manage daily operations, mentor account executives and inspire your team to surpass budgeted sales goals. Your guidance will help deliver outstanding customer experiences and ensure Spectrum remains the trusted choice for communication solutions.

Responsibilities

How You Will Make an Impact
  • Coach, lead and motivate a team of Account Executives to achieve and exceed sales and performance targets
  • Spend 80% of your time in the field supporting your team and 20% handling office responsibilities and administrative tasks
  • Develop and maintain a comprehensive team territory plan while setting and monitoring individual sales goals using Spectrum's systems and tools
  • Resolve customer complaints and address issues impacting sales operations to maintain efficiency
  • Organize regular meetings to keep the team informed of tools, process and product updates
  • Recruit, train and coach Account Executives, handling employee relations, performance reviews and ensuring training compliance
  • Oversee daily funnel activity for individual sales representatives, including contacts, presentations and sales
  • Ensure accurate completion of administrative tasks and reporting for all sales activities
  • Maintain detailed knowledge of Spectrum's product offerings, marketplace trends and competitive landscape, while building positive relationships with customers and partners

Working Conditions
  • Office and outside environments
  • Exposure to inclement weather and moderate noise levels


Qualifications

What You Will Bring to Spectrum

Required Qualifications

Education
  • Bachelor's degree in business, marketing or a related field or equivalent experience

Experience
  • 5+ years of telecommunications product and services sales experience
  • 5+ years of business-to-business sales management experience

Skills
  • Read, write, speak and understand English
  • Experience organizing, implementing and maintaining sales goals
  • Knowledge of communications technologies and services, with a focus on telephone and Internet fundamentals
  • Valid state driver's license with a satisfactory driving record

About Wave

Wave is a Canadian financial services company that provides accounting, invoicing, and payment processing software for small businesses. The company was founded in 2010 by Kirk Simpson and James Lochrie. Wave's software is used by over 4 million small businesses around the world. In 2019, the company was acquired by H&R Block for $405 million. Wave is headquartered in Toronto, Canada.
Learn more about Wave
Size
200 employees
Industry
Founded
2011

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