Vertiv Holdings Co.

Manager, Business Process Improvement and VOS

Vertiv Holdings Co. • $95K — $115K *
Westerville, OH 43081In-Person
Business Services
8 - 10 years of experience
Today
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Job Overview by Ladders

Qualifications

  • Bachelor's degree in Business, Accounting, Finance, Engineering, or related field.
  • 8-10 years of project management experience or exposure to OTC, PTP, NPDI, SIOP, and/or Services.
  • Intermediate knowledge in project planning and management.
  • Project Management certifications (PMP, CSM, Lean Six Sigma Black Belt) are a plus.
  • Strong written and verbal communication skills in English; other languages are a plus.
  • Analytical skills for data analysis and complex problem solving.
  • Intermediate experience with ERP systems, preferably Oracle.

Responsibilities

  • Facilitate cross-functional working sessions independently.
  • Lead end-to-end ownership of small process improvement projects.
  • Contribute significantly to medium-scale initiatives.
  • Conduct root cause analysis and prepare reporting packages.
  • Identify opportunities for AI and automation.
  • Partner with IT on system implementation and business leaders on policy.
  • Plan change management communications and execute training.

Benefits

  • Opportunities for professional development and continuing education.
  • Collaborative work environment with cross-functional teams.
  • Exposure to a culturally diverse organization.
  • Flexible work arrangements may be available.
  • 10% travel requirement, providing opportunities for engagement with other teams.
Full Job Description
Job Description

POSITION SUMMARY
  • The Manager, Business Process Improvement & VOS leads end-to-end ownership of small process improvement projects and contributes significantly to medium-scale initiatives across Opportunity-to-Cash (OTC), Procure-to-Pay (PTP), New Product Development and Introduction (NPDI), Sales Inventory and Operations Planning (SIOP), and/or Services within the Americas region.
  • The Manager facilitates cross-functional working sessions independently, partners with IT and business leaders, and leverages data tools to support decision-making.

RESPONSIBILITIES
  • Process Breadth:
    • Orients quickly in unfamiliar processes
    • Calibrates learning depth to the problem
    • Knows when to lean on SMEs vs. invest in going deeper
    • Exposure to 2+ process areas
  • Project Ownership:
    • End-to-end ownership of small OTC, PTP, NPDI, SIOP or Services projects
    • Significant contributor on medium projects
    • Lead value stream and process mapping workshops
    • Prepare flowcharts and reporting packages
    • Perform root cause analysis
    • Identify AI and automation opportunities
  • Stakeholder Management:
    • Comfortable with L2-sponsored stakeholders
    • Can facilitate cross-functional working sessions independently
    • Partner with IT for system and tool implementations
    • Partner with business leaders on policies and procedures
    • Liaise with Learning and Development
    • Plans change management communications
    • Executes training
  • Problem Complexity:
    • Moderately complex
    • Multi-variable problems
    • Identifies root cause and structures solutions independently
  • People & Team Impact:
    • Holds team to commitments
    • Demonstrates Vertiv Behaviors
  • Tools & Methods:
    • Selects appropriate CI methods for context
    • Leverages data tools to support decision-making
    • Utilize VOS governance to plan, facilitate, and manage BPI initiatives
    • Create and maintain projects in ServiceNow

QUALIFICATIONS
  • Education:
    • Bachelor's degree in Business Administration, Accounting, Finance, Economics, Engineering, Marketing, Computer Science, or related discipline.
    • Intermediate knowledge in all areas of project planning, development, management, and implementation.
    • Project Management certifications (PMP, CSM, Lean Six Sigma Black Belt) a plus.


  • Work Experience:
    • 8-10 years of experience in project management or exposure to at least two of the following processes: OTC, PTP, NPDI, SIOP, and/or Services.
    • Experience in an international and culturally diverse organization.


  • Communication Skills:
    • Strong written and verbal communication skills in English; other languages are a plus.
    • Good communicator, confident in interacting with all levels of individuals across a variety of internal/external functions.


  • Analytical Skills:
    • Ability to analyze data, make informed decisions, and solve complex problems.
    • Good attention to detail.


  • Technical Skills:
    • Intermediate experience with ERP financial applications (Oracle preferred).
    • Proficient in Microsoft Office Suite.
    • Project management experience and familiarity with Agile process improvement.

PHYSICAL & ENVIRONMENTAL DEMANDS
  • No special physical requirements.

TRAVEL REQUIREMENTS
  • 10% travel required.

About Vertiv Holdings Co.

Vertiv Holdings Co. is a global provider of critical digital infrastructure and continuity solutions. The company offers a broad range of products and services, including power management, thermal management, and IT infrastructure management. Vertiv serves customers in a variety of industries, including telecommunications, healthcare, and financial services. The company was founded in 2016 and is headquartered in Columbus, Ohio.
Learn more about Vertiv Holdings Co.
Size
20,000 employees
Market Cap
$7.4 billion
Industry
Manufacturing & Automotive
Net Income
-$183.6 million
Revenue
$4.3 billion
* Ladders Estimates

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