TD Bank

Manager, Business Mgmt

TD Bank$136K — $163K *
Finance & Insurance
8 - 10 years of experience
Job Overview by Ladders

Qualifications

  • 10+ years of experience in governance, risk management, data, analytics, AI, or regulatory compliance.
  • Experience in a large, regulated financial institution.
  • Demonstrated success in enterprise-wide transformation initiatives with diverse stakeholders.
  • Strong understanding of AI and technology governance practices.
  • Exceptional ability to influence without direct authority across teams.

Responsibilities

  • Lead the design and improvement of AI governance frameworks for enterprise initiatives.
  • Operationalize AI policies, standards, and risk management processes.
  • Manage risk-proportioned pathways to expedite project delivery while ensuring oversight.
  • Collaborate with business and technical leads to identify and eliminate governance bottlenecks.
  • Drive the adoption of consistent AI practices to enhance delivery speed and transparency.

Benefits

  • Health and well-being benefits including support for physical and mental wellness.
  • Savings and retirement programs to secure financial futures.
  • Paid time off to promote work-life balance.
  • Career development resources including training platforms and mentoring programs.
Full Job Description
Work Location:
Toronto, Ontario, Canada

Hours:
37.5

Line of Business:
Business Management, Strategy & Support

Pay Details:
$136,000 - $163,200 CAD

Job Description:

Department Overview

The AI Office is responsible for accelerating trusted AI at scale by providing enterprise governance, portfolio oversight, value realization, standards, and enabling capabilities. The team partners across Business, Technology, Data, Risk and Control functions to ensure AI initiatives are delivered at pace while operating within TD's risk appetite.

Job Description

The AI Governance Lead is role responsible for enabling and accelerating AI delivery across TD's Big Rock programs through effective governance, risk orchestration, and cross-functional coordination. Acting as a key connector across lines of defense, the role ensures that AI initiatives move through risk-tiered pathways efficiently while maintaining adherence to enterprise standards, regulatory expectations, and TD's risk appetite.

This role will help shift AI governance to an enabling model that embeds controls early, removes unnecessary friction, promotes reuse, and supports the safe scaling of AI capabilities across the enterprise.

Accountabilities

Enterprise AI Governance & Risk Enablement

  • Lead the design, implementation, and continuous improvement of TD's first-line AI governance framework supporting Big Rock and enterprise AI initiatives.


  • Operationalize AI policies, standards, controls, intake processes, risk tiering methodologies, and governance workflows.


  • Manage risk-proportionate governance pathways that accelerate delivery while maintaining effective oversight.


  • Ensure governance processes align with TD's AI risk appetite, regulatory obligations, and enterprise risk management practices.


Big Rock AI Delivery Acceleration

  • Partner directly with Big Rock Business, Technology, Data and Risk Leads to identify governance bottlenecks and remove barriers to delivery.


  • Support integrated planning, governance tollgates, approvals, and issue resolution across Big Rock initiatives.


  • Drive adoption of standardized AI delivery and governance practices to improve speed, transparency, and consistency.


  • Promote reuse of enterprise platforms, controls, data assets and governance artifacts across programs.


Cross-Line of Defense Leadership

  • Act as a liaison between 1LOD delivery teams and 2LOD oversight functions including AI Risk, Model Risk, Data Risk, Privacy, Compliance, Technology Risk, Operational Risk and Legal.


  • Facilitate effective challenge and escalation processes while preserving clear accountability across lines of defense.


  • Coordinate responses to emerging regulatory expectations, audit findings, and thematic reviews impacting AI initiatives.


  • Build strong working relationships with Internal Audit to support independent assurance activities.


Governance Strategy & Executive Reporting

  • Develop executive-level reporting on AI governance maturity, risk posture, delivery velocity, issues, exceptions, and value realization.


  • Prepare materials and recommendations for AI governance forums, executive steering committees, and senior leadership.


  • Monitor portfolio-wide governance trends and recommend actions to improve delivery outcomes and governance effectiveness.


  • Support enterprise decision-making through concise, data-driven insights and risk-informed recommendations.


AI Controls, Standards & Regulatory Readiness

  • Maintain oversight of enterprise AI governance standards, control requirements, and implementation effectiveness.


  • Drive consistent application of governance requirements across the AI lifecycle from ideation through production monitoring.


  • Support readiness for regulatory reviews, independent validation, and internal audits.


  • Partner with stakeholders to ensure AI governance practices remain scalable, practical and aligned to evolving industry expectations.


Key Skills & Experience

Experience

  • 10+ years of experience in governance, risk management, data, analytics, AI, technology, regulatory compliance, or related fields.


  • Experience operating in a large, regulated financial institution.


  • Demonstrated success leading enterprise-wide transformation initiatives involving multiple stakeholder groups.


  • Strong understanding of AI, analytics, data governance, model governance, operational risk and technology governance practices.


Leadership Capabilities

  • Exceptional ability to influence without direct authority across diverse stakeholder groups.


  • Proven ability to balance innovation, delivery speed, and risk management.


  • Strong executive communication and presentation skills.


  • Ability to translate complex risk and governance concepts into practical business solutions.


Technical & Governance Knowledge

  • Knowledge of AI governance frameworks, risk management principles, model lifecycle management, data governance and responsible AI practices.


  • Familiarity with regulatory expectations impacting AI and model risk management.


  • Understanding of three-lines-of-defense operating models and governance structures.


Success Measures

The successful candidate will be measured on:

  • Reduction in AI governance and approval cycle times.


  • Increased adoption of standardized intake and risk-tiering processes.


  • Percentage of AI initiatives progressing through governance pathways without rework.


  • Improvement in stakeholder satisfaction across business, technology and control functions.


  • Timely identification and escalation of material AI risks.


  • Achievement of Big Rock delivery milestones while remaining within TD's risk appetite.


  • Maturity and adoption of enterprise AI governance capabilities.


Our Total Rewards Package
Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical, and mental well-being goals. Total Rewards at TD includes a base salary, variable compensation, and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off, banking benefits and discounts, career development, and reward and recognition programs. Learn more

Additional Information:
We're delighted that you're considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we're committed to providing the support our colleagues need to thrive both at work and at home.

Please be advised that this job opportunity is subject to provincial regulation for employment purposes. It is imperative to acknowledge that each province or territory within the jurisdiction of Canada may have its own set of regulations, requirements.

Colleague Development

If you're interested in a specific career path or are looking to build certain skills, we want to help you succeed. You'll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities.

If you're passionate about helping clients and building deep, lasting relationships, TD offers diverse career paths where you can grow your expertise and make a meaningful impact.

We're committed to your success and foster a respectful workplace where diverse perspectives are valued, everyone has fair opportunities to grow, and you can unlock your full potential to achieve your career goals. Here at TD, we hire and develop the best.

Training & Onboarding
We will provide training and onboarding sessions to ensure that you've got everything you need to succeed in your new role.

Interview Process
We'll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.

Accommodation
Your accessibility is important to us. Please let us know if you'd like accommodations (including accessible meeting rooms, captioning for virtual interviews, etc.) to help us remove barriers so that you can participate throughout the interview process.

We look forward to hearing from you!

Language Requirement (Quebec only):
Sans Objet

About TD Bank

TD Securities offers a range of advisory and capital market services to its clients. The company's range of services includes research, investment banking, capital markets, and global transaction banking. Research consists of commodity and equity research. Investment banking consists of mergers, acquisitions, industry expertise, and credit origination. Global transaction banking consists of trade finance, cash management, and correspondent banking. TD Securities was founded in 1855 and is based in Ontario.

TD Bank Careers

Join the vibrant team at TD Bank, one of North America's leading financial services organizations, where innovation, leadership, and growth go hand in hand. At TD Bank, we are committed to fostering a culture of diversity and inclusion, making it an ideal place for ambitious professionals to thrive. Work You’ll Do At TD Bank, your professional journey is bolstered by a robust support system. From your first interview to every career milestone, you will find opportunities for growth and leadership. Our team is dedicated to helping you develop the skills necessary for success in the ever-evolving financial sector. TD Bank offers a variety of job opportunities across multiple fields, from customer service to investment banking. Each position at TD Bank is a chance to contribute to our culture of innovation and exceptional client service. Internship Programs Kickstart your career with a TD Bank internship. Our programs provide invaluable industry exposure and hands-on experience, making them a perfect starting point for students and recent graduates eager to make their mark in the banking industry. Interns at TD Bank enjoy the unique opportunity to work alongside seasoned professionals, gaining insights that are crucial for future employment. Benefits and Growth TD Bank is deeply committed to the well-being and continuous growth of our team members. We offer competitive benefits packages that cover health, finance, and family care. Our employees enjoy comprehensive health insurance, retirement plans, and generous paid time off, among other perks. Moreover, TD Bank encourages professional development through various training programs, including leadership development and diversity training. These initiatives ensure that our team remains at the forefront of industry standards and best practices. Join Our Team Explore the numerous career paths available at TD Bank and discover how your skills and interests align with our mission. We are actively hiring and continually looking for talented individuals who are passionate about banking and customer service. Networking and Professional Development At TD Bank, we believe in the power of networking and collaboration. Our employees have access to a wide range of networking events, workshops, and seminars that promote career development and professional growth. These platforms not only enhance your professional skills but also expand your industry connections. Stay Connected Keep up to date with the latest at TD Bank Careers by subscribing to our job alert emails. Tailor your subscription to match your career preferences and get the latest news, insider tips, and job opportunities delivered straight to your inbox. Explore job opportunities at TD Bank and be part of a team that values hard work, creativity, and a diverse workplace culture. Your next great career move is just a click away. SEARCH TD BANK JOBS Join us at TD Bank and let your ambition lead you to a rewarding career filled with opportunities to learn, grow, and innovate.
Learn more about TD Bank
Size
90,000 employees
Market Cap
$117.9 billion
Industry
Net Income
-$6.9 million
5 Year Trend
+6.6%

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