Scotiabank

Manager, Business Initiatives

Scotiabank • $90K — $110K *
Toronto, ON M3C 0E3In-Person
Finance & Insurance
Less than 5 years of experience
Today
Be an Early Applicant
Job Overview by Ladders

Qualifications

  • 3-5 years of experience in operations, compliance, business controls, project management, or a related field
  • Bachelor's degree in Business, Finance, Commerce, or a related discipline
  • Strong project management and organization skills
  • Excellent relationship-building and stakeholder management abilities
  • Analytical and problem-solving skills focused on continuous improvement
  • Ability to work in a fast-paced environment
  • French language proficiency is a plus

Responsibilities

  • Lead business initiatives and process improvements aligned with strategic priorities
  • Manage the Enterprise Complaint Management System (ECMS) including reporting and trend analysis
  • Oversee Continuing Education (CE) programs and regulatory requirements
  • Track project progress and manage associated risks and dependencies
  • Coordinate training, onboarding, and recognition activities to enhance employee engagement
  • Partner with Wealth Management stakeholders to identify and implement performance improvement solutions
  • Champion operational efficiency by identifying opportunities to streamline processes

Benefits

  • Inclusive and collaborative team culture
  • Engagement in national initiatives positively impacting client experience
  • Exposure to strategic business operations and change management
  • Networking with leaders across Wealth Management and the Bank
  • Flexible hybrid working options supporting collaboration and productivity.
Full Job Description
Requisition ID: 273459

Manager, Business Initiatives

As a Manager, Business Initiatives, you will support the strategic priorities of Scotia Financial Planning by leading business initiatives, advisor enablement programs, and process improvement activities that enhance both the Financial Planner and client experience. You will collaborate with partners across Wealth Management and the Bank to drive operational excellence, support change initiatives, and ensure alignment with business objectives, regulatory requirements, and risk management standards.

Is This Role Right for You?

The Scotia Financial Planning team is looking for a collaborative and results-oriented professional who thrives in a dynamic environment and enjoys driving initiatives that support advisor success and business growth.

  • Champions a customer-focused culture to deepen client relationships and leverage broader Bank relationships, systems, and knowledge.
  • Leads business initiatives, process improvements, and system enhancements that support strategic priorities.
  • Tracks and reports on project progress while identifying and managing risks, issues, and dependencies.
  • Oversees Continuing Education (CE) programs, accreditation activities, and regulatory reporting requirements.
  • Manages the Enterprise Complaint Management System (ECMS), including reporting, trend analysis, and process enhancements.
  • Coordinates training, onboarding, recognition, and governance activities that support business effectiveness and employee engagement.
  • Partners with stakeholders across Scotia Financial Planning and Wealth Management to identify opportunities and implement solutions that improve business performance and advisor experience.
  • Identifies opportunities to streamline processes, strengthen controls, and improve operational efficiency.
  • Understands how the Bank's risk appetite and risk culture should be considered in day-to-day activities and decisions.
  • Champions a high-performance environment and contributes to an inclusive work environment.


Do You Have the Skills?

  • Strong project management, organization, and prioritization skills with the ability to manage multiple initiatives simultaneously.
  • Excellent relationship-building, communication, and stakeholder management skills.
  • Strong analytical and problem-solving abilities with a focus on continuous improvement.
  • Experience supporting business initiatives, change management, operations, compliance, or business enablement activities.
  • Ability to work effectively in a fast-paced and evolving environment.
  • 3 to 5 years of experience in operations, compliance, business controls, project management, or a related field.
  • Bachelor's degree in Business, Finance, Commerce, or a related discipline.
  • French language proficiency would be considered an asset.
  • Hybrid position with occasional in-person collaboration as required.


What's In It for You?

  • Be part of an inclusive and collaborative team that values innovation, learning, and professional growth.
  • Work on national initiatives that have a meaningful impact on advisor effectiveness and client experience.
  • Gain exposure to business strategy, change management, and operational excellence initiatives.
  • Collaborate with experienced leaders and partners across Wealth Management and the broader Bank.
  • Flexible hybrid work environment that supports both collaboration and individual productivity.


Location(s): Canada : Ontario : Toronto || Canada : Ontario : Mississauga || Canada : Ontario : Ottawa

About Scotiabank

Scotiabankers are committed to helping individuals, companies, and communities to thrive in a changing world. From personal and business banking, brokerage, and insurance, to private wealth, and the most sophisticated commercial, corporate and institutional services, they serve the diverse needs of some 21 million customers in more than 55 countries. Founded in 1832 in Halifax, Nova Scotia, their growth has always been fuelled by the success of their customers and their longevity secured by an unshakable commitment to carefully and expertly managing risk and capital. That focus on doing what's right for customers—short- andlong-term—has made us a global financial services leader. Headquartered in Canada, they are over 86, 000 Scotiabankers strong. Each of us are committed to being the best at understanding their customers' needs and all of us working together to deliver practical advice and relevant solutions that help their customers become financially better off.

Scotiabank Careers

Join Scotiabank, a premier financial institution, and become part of a diverse and inclusive team that’s leading the way in global banking. At Scotiabank, we offer more than just job opportunities; we provide a platform for professional growth and innovation in the financial services industry.

Work You’ll Do

At Scotiabank, we’re not just filling positions; we’re cultivating leaders. Dive into a workplace where diversity training and leadership development shape the path to your future. Our commitment to professional growth is evident in our robust training programs and continuous learning opportunities that foster innovation and strategic thinking.

Explore a World of Opportunities

Whether you’re looking for a full-time position, an internship, or a leadership role, Scotiabank has a spectrum of opportunities to fit your career ambitions. Our team is composed of individuals who bring a wealth of skills and perspectives to our company, driving us forward with their creativity and strategic insights.

Innovative Work Environment

Scotiabank’s culture is one of collaboration and respect, where each team member’s contribution is valued. Engage in meaningful work that challenges you to leverage your skills and push the boundaries of what’s possible in the banking sector. Our innovative projects not only support the growth of the company but also ensure our position as a leader in the industry.

Benefits and Growth

Choosing a career at Scotiabank means opting for a life of growth and opportunity. Our employees enjoy competitive benefits, including comprehensive health coverage, retirement plans, and flexible working conditions, all designed to support your career and personal life. We believe in nurturing our team’s potential by providing them with the tools they need to succeed both professionally and personally.

Join Our Team

Ready to take the next step in your career? Explore the job opportunities at Scotiabank by searching our open positions that match your skills and interests. We are continuously hiring and looking for passionate, curious, and solution-driven team players.

Networking and Professional Development

Stay connected and advance your career through Scotiabank’s extensive networking opportunities. Participate in events that connect you with other professionals and leaders within the industry. Our career resources will help you prepare your resume, ace your interviews, and land the job that best suits your career goals.

Stay Ahead

Keep up to date with the latest in career tips, industry insights, and company news—all from the people who work here at Scotiabank. Personalize your experience by subscribing to job alert emails tailored to your preferences and be the first to know about new openings and exciting developments. Join Scotiabank and be part of a team that values integrity, respect, and accountability. Discover how your career can flourish in an environment committed to your professional development and personal growth.
Learn more about Scotiabank
Size
90,619 employees
Market Cap
$57.5 billion
Industry
Finance & Insurance
5 Year Trend
+7%
NASDAQ
BNS
* Ladders Estimates

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