Job DescriptionAre you passionate about information security and ready to take the next step in your career? Join our team as an Audit Delivery Manager and play a key role in shaping the future of our Information Security Programs! In this position, you will oversee audit operations for major certifications, including CMMC, NIST, ISO 27001, ISO 20000, and Custom 2nd Party Programs.
We're looking for a dynamic and strategic leader who thrives in a collaborative environment, values quality and efficiency, and is committed to delivering top-notch service. As Audit Delivery Manager, you will drive operational excellence, support divisional growth, and inspire a high-performing team of auditors.
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Responsibilities- Lead and manage a team of security auditors, providing performance management, coaching, and development to ensure audit effectiveness and compliance
- Forecast and plan auditor utilization based on client demand, certification cycles, and business priorities
- Monitor and improve key performance indicators (KPIs) related to auditor efficiency, utilization, quality, and customer satisfaction
- Support strategic planning efforts by identifying operational gaps, proposing process improvements, and implementing solutions aligned with divisional goals
- Partner with technical and operational teams to resolve complex client issues, escalate risks appropriately, and ensure compliance with accreditation body requirements
- Conduct performance observations (such as witness audits, audit reviews) to assess auditor competency and uphold program integrity
- Assist with standard operating procedures, tools, and auditor resources to improve audit consistency and efficiency
- Contribute to operational reporting and budget planning for the audit delivery function
- Conduct audits in alignment with personal competencies (optional; not required)
- Perform other duties as requested
Qualifications- Bachelor's degree in business, engineering, information security, quality management, or a related field
- A minimum of 5 years of experience in quality management, auditing, or certification services, preferably within information security, tech or defense sectors
- At least 3 years of experience in people management or team leadership, with a focus on remote and technical teams
- Familiarity with NIST, ISO 27001, ISO 20000, CMMC series, and related conformity assessment schemes
- Understanding of third-party certification processes, auditor qualifications, and accreditation requirements
- Excellent problem-solving, communication, and stakeholder management skills
- Experience working in a matrixed, cross-functional environment with remote teams
- Proficiency in Microsoft Office software, including Word, Excel, PowerPoint, and Outlook,
- Ability and willingness to travel as needed
- Demonstrated effective skills in leadership, communications, and teamwork building
PREFERRED QUALIFICATIONS:- Advanced degree or certifications in information security, auditing, regulatory affairs, or related fields
- Prior certification as an auditor or lead auditor for ISO 27001 or ISO 20000 series
- Knowledge of CMMC and CCP or CCA Certification
- Knowledge of ANAB, IAQG, or MDSAP accreditation and scheme requirements
PHYSICAL DEMANDS:- Required to sit at a desk for long periods of time
- Ability to travel by car or plane
- Extensive use of computers and other electronic equipment
- Moderate physical effort required (ability to handle equipment and/or items weighing 50 lbs.)
- Ability to follow client and regulatory required safety practices
Salary Range: $75,000 - $120,000
The total pay range takes into account a wide range of factors that are considered in making compensation decisions including, but not limited to, skills; experience and training; licensure and certifications; and other business and organizational needs. The disclosed pay range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. At NSF, it is not typical for an individual to be hired at or near the top of the pay range for their role and compensation decisions are dependent on the facts and circumstances of each case.
About the TeamNSF provides a holistic suite of value-added digital, information security and sustainability solutions that span our core industries of food, water and life sciences. Our client-focused teams have deep industry expertise and are committed to supporting the journey to certification, helping to empower organizations to drive process and performance improvements for products, people, and the planet.
