Job SummaryThe Manager of Presales Engineering is a Technical Sales and Pre-Sales Manager supporting a team of Engineers, Architects, and Specialists whose focus is to bring the right technical solutions to meet customer needs. This individual will coach, train, and develop Solutions Engineers. In addition, they will be involved in customer meetings to move the process forward and actively close deals with the team.
This position is remote with a Home Office setup as determined by SHI management.
Role DescriptionInclude but not limited to:
- Engaging with multiple layers of contacts within a client's organization, including but not limited to CIO, CTO, IT Directors, and Application Managers, to sell, build relationships and uncover opportunities
- Collaborating with sales team to help close deals by speaking to the technical side of recommended solutions
- Engaging the Local Technology Community (MFGs and SI Partners) and the appropriate customer technical personnel to establish market credibility
- Strategically training sales team on the positioning of company solution practices, ensuring they understand customers' ongoing enterprise needs
- Monitoring employee performance and attendance records, acting on performance issues in a fair and consistent manner by providing actionable feedback, and driving employee recognition
Behaviors and Competencies- Collaboration: Can take ownership of team initiatives, foster a collaborative environment, and ensure that all team members feel valued and heard.
- Leadership: Can take ownership of complex team initiatives, collaborate with others in decision-making processes, and drive team performance.
- Problem-Solving: Can proactively identify and take ownership of complex problem-solving initiatives, initiate preventative measures, collaborate with others to find solutions, and drive successful outcomes.
- Strategic Implementation: Can take ownership of complex strategic initiatives, coordinate cross-functional teams, and ensure successful implementation and outcome.
- Technical Expertise: Can demonstrate a high level of technical expertise in a specified area and can serve as a resource for others.
- Communication: Can effectively communicate complex ideas and information to diverse audiences, facilitate effective communication between others, and mentor others in effective communication.
- Continuous Improvement: Can identify major areas for improvement, implement major changes, and support others in their continuous improvement efforts.
- Analytical Thinking: Can use advanced analytical techniques to solve complex problems, draw insights, and communicate the solutions effectively.
- Detail-Oriented: Can oversee multiple projects, maintaining a high level of detail orientation, identifying errors or inconsistencies in work, and ensuring accuracy across all tasks.
- Prioritization: Can take ownership of complex task management, collaborate with others to align priorities, and drive team efficiency.
Skill Level Requirements- Strong leadership skills
- Ability to monitor employee performance and exhibit a high level of confidentiality with employees and management
- Ability to clearly communicate ideas and effectively work well with employees and collaborate in a team setting
- Ability to motivate the team by setting a mission and then turning it into clear, specific, and measurable goals
- Strategic planning abilities in line with business segment and company initiatives
- Ability to be honest and hold oneself accountable to build trust and serve as an example
- Deep understanding and experience working with enterprise technology organizations (Dell/EMC, HPE, Cisco, VMWare, AWS, Microsoft, Palo Alto, Customers, etc.) and knowledge of the competitive IT landscape
- Advanced knowledge of Microsoft Excel/Visio/PPT and delivering customer proposals
Other Requirements- Bachelor's Degree or equivalent work experience
- Minimum 5 years in a Pre-Sales Technical role
- Minimum 3 years of experience working with complex Data Center, Cloud, Collaboration, Security, and Network sales opportunities
- Minimum 2 years development and coaching experience
- Position requires 35% of travel for business
The estimated annual pay range for this position is $180,000 - $370,000 which includes a base salary and bonus. The compensation for this position is dependent on job-related knowledge, skills, experience, and market location and, therefore, will vary from individual to individual. Benefits may include, but are not limited to, medical, vision, dental, 401K, and flexible spending.
