The Manager, Applications & Software Engineering provides leadership to the Application & Software Engineering teams to ensure that the application environment supports required business capabilities.  Responsible for the management of software engineering team(s) responsible for creating desired functionality to assigned content, products or services.  Manages the development, testing, implementation, and support of software that provides robust technical infrastructure and/or software applications used by business units.  This position has responsibility for the management of staff and the project workload for the assigned domains, products, or services.

Skills:

• Experience implementing package software solutions
• Proven experience through the entire life cycle of software development
• Ability to lead, motivate, and develop others
• Ability to collaborate with and influence others
• Strong written, verbal, and presentational communication skills
• Ability to understand and analyze complex business problems in order to define and develop technology-based solutions.
• Ability to work independently and make decisions within the scope of responsibility

Required:

• 5+ years of experience in software development / systems engineering / design
• Experience with agile development
• Bachelors degree or equivalent in MIS, Computer Science or related field

Preferred:

• 3+ years of progressive management experience
• Demonstrated leadership throughout career

• Coaches team on problem resolution to prevent roadblocks
• Summarizes escalated issues or recurring problems and participates in the development of improved processes and procedures
• Facilitates discussions with cross functional partners to align and move projects forward
• Communicates and collaborates with leadership and vendor executives on status, issues and decisions to influence outcomes
• Translates technology concepts into clear, digestible business appropriate language; creates images, graphics or charts that provide exceptional clarity or add impact to otherwise complex material and package presentations concisely for leadership
• Advises team on approach and interactions with partners to drive decisions
• Participates in tactical negotiations
• Leads team in making critical decisions that define the direction and impact the related business units
• Commits existing and new resources to meet operating objectives
• Escalates and provides recommendation on issues to Leadership
• Subject to operating plans and policies set within the business unit(s)

• Sets project schedules, designing project parameters and monitoring tasks
• Define and develop tasks among team members within an agile environment
• Translates technical roadmap into actionable plan items
• Reviews and adjusts work content and flow
• Develops and implements policies, procedures and standards for department
• Contributes to the development of new principles and concepts
• Develops and implements process improvements
• Conducts technical presentations for Management
• Commits time, focus and energy on the development, coaching and performance feedback for each Associate
• Funnels organizational communication and direction to the team
• Advocates for team by moving decisions forward and eliminating barriers
• Identifies and selects the right talent to support the business needs
• Responsible for the delivery of excellence in quality and service levels
• Drives continuous improvement efforts
• Facilitates the definition and approval of service descriptions, service-level agreements, and operation-level agreements for the services owned
• Reviews key metrics and reports to assess and enhance overall service performance

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