TD Bank

Manager Analytics and Insights, Claims Insights

TD Bank$94K — $132K *
Finance & Insurance
8 - 10 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's or master's degree in Statistics, Mathematics or a relevant discipline.
  • Minimum of 8 years of relevant work experience.
  • Experience in claims operations or analytics is an asset.
  • Strong programming skills (SQL, Python).
  • Highly developed problem-solving and analysis skills.
  • Effective in managing multiple priorities with strong organization and time management skills.
  • Ability to drive change and influence stakeholders at various levels.

Responsibilities

  • Lead and develop a group of actuarial and business insights analysts.
  • Manage initiatives related to claims, vendor management, and dashboard development.
  • Contribute to the timely delivery and presentation of reporting and analytics.
  • Oversee end-to-end analyses and insights solutions.
  • Build and nurture positive working relationships with key partners and executives.
  • Provide leadership and personal development plans for team members.

Benefits

  • Health and well-being benefits.
  • Savings and retirement programs.
  • Paid time off.
  • Banking benefits and discounts.
  • Career development opportunities.
  • Reward and recognition programs.
Full Job Description
Work Location:
Toronto, Ontario, Canada

Hours:
35

Line of Business:
Analytics, Insights, & Artificial Intelligence

Pay Details:
94,000 - 132700 CAD

As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.

Job Description:

As part of TD Insurance, the Data, Analyses, and Insights (DAI) group supports internal business partners by providing valuable insights and analyses.

Within DAI, the Claims Insights team is a trusted partner to executive, operational, and actuarial stakeholders such as Claims Operations, Pricing, Corporate Actuarial, Product, Vendor Management, and others. The team combines talent from actuaries, business intelligence analysts, and data specialists to provide business-specific insights and analytics to our partners, guiding our stakeholders with decision-making. Relied on to investigate emerging claims trends, the Claims Insights team generates KPI monitoring, in-depth analyses, as well as actionable recommendations to partners supporting frequency, severity and expense management.

The Manager, Analytics and Insights is a strategic, responsible, and accountable member of the DAI leadership team. You will explore aspects of claims data and claims processes with the opportunity to collaborate with key partners across the organization. You will be instrumental in the delivery of key strategic priorities with regular opportunities to present analyses and reporting broadly to partners and executives.

Under the supervision of the Senior Manager, Claims Insights the manager will be involved in the following key activities:
  • Lead and develop a group of actuarial and business insights analysts specialized in claims data, analysis, and interpretation of results
  • Manage work on high priority, non-routine, initiatives related to claims, vendor management, and the development of innovative dashboards in collaboration with relevant partners.
  • Contribute to the timely delivery and presentation of regular reporting and develop analytics and forecasts on claims financial and operational results to partners and executives across the organization.
  • Oversee end-to-end analyses and insights solutions over a range of complexity, from the initial demand to the delivery of reporting or analysis and presentation of results.
  • Apply an effective and collaborative approach to stakeholder management. Build and nurture positive working relationships with key partners and executives as appropriate.
  • Build for the future and provide people leadership; oversee personal development plans and strategies to attract, motivate and retain highly diverse, qualified and engaged team members.

Requirements
  • Bachelor's or master's degree in Statistics, Mathematics, or relevant discipline.
  • Minimum of 8 years of relevant work experience.
  • Experience in claims operations or analytics is an asset.
  • Strong programming skills (SQL, Python).
  • Highly developed problem-solving and analysis skills with consistent rigor in quality of work.
  • Uses innovation and creativity to improve work efficiency and results. Effective in managing multiple priorities with strong organization and time management skills.
  • Confidence to motivate, guide, advise, and develop a high-performing team.
  • Strong collaborator who engages colleagues, business partners and external stakeholders.
  • Ability to drive change and influence with stakeholders at various levels of the organization.


Our Total Rewards Package
Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical, and mental well-being goals. Total Rewards at TD includes a base salary, variable compensation, and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off, banking benefits and discounts, career development, and reward and recognition programs. Learn more

Additional Information:
We're delighted that you're considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we're committed to providing the support our colleagues need to thrive both at work and at home.

Please be advised that this job opportunity is subject to provincial regulation for employment purposes. It is imperative to acknowledge that each province or territory within the jurisdiction of Canada may have its own set of regulations, requirements.

Colleague Development

If you're interested in a specific career path or are looking to build certain skills, we want to help you succeed. You'll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities.

If you're passionate about helping clients and building deep, lasting relationships, TD offers diverse career paths where you can grow your expertise and make a meaningful impact.

We're committed to your success and foster a respectful workplace where diverse perspectives are valued, everyone has fair opportunities to grow, and you can unlock your full potential to achieve your career goals. Here at TD, we hire and develop the best.

Training & Onboarding
We will provide training and onboarding sessions to ensure that you've got everything you need to succeed in your new role.

Interview Process
We'll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.

Accommodation
Your accessibility is important to us. Please let us know if you'd like accommodations (including accessible meeting rooms, captioning for virtual interviews, etc.) to help us remove barriers so that you can participate throughout the interview process.

We look forward to hearing from you!

Language Requirement (Quebec only):
Maîtrise d'une langue autre que le français pour offrir du soutien ou traiter avec des employés qui ont besoin de services et de soutien dans une langue autre que le français.

About TD Bank

TD Securities offers a range of advisory and capital market services to its clients. The company's range of services includes research, investment banking, capital markets, and global transaction banking. Research consists of commodity and equity research. Investment banking consists of mergers, acquisitions, industry expertise, and credit origination. Global transaction banking consists of trade finance, cash management, and correspondent banking. TD Securities was founded in 1855 and is based in Ontario.

TD Bank Careers

Join the vibrant team at TD Bank, one of North America's leading financial services organizations, where innovation, leadership, and growth go hand in hand. At TD Bank, we are committed to fostering a culture of diversity and inclusion, making it an ideal place for ambitious professionals to thrive. Work You’ll Do At TD Bank, your professional journey is bolstered by a robust support system. From your first interview to every career milestone, you will find opportunities for growth and leadership. Our team is dedicated to helping you develop the skills necessary for success in the ever-evolving financial sector. TD Bank offers a variety of job opportunities across multiple fields, from customer service to investment banking. Each position at TD Bank is a chance to contribute to our culture of innovation and exceptional client service. Internship Programs Kickstart your career with a TD Bank internship. Our programs provide invaluable industry exposure and hands-on experience, making them a perfect starting point for students and recent graduates eager to make their mark in the banking industry. Interns at TD Bank enjoy the unique opportunity to work alongside seasoned professionals, gaining insights that are crucial for future employment. Benefits and Growth TD Bank is deeply committed to the well-being and continuous growth of our team members. We offer competitive benefits packages that cover health, finance, and family care. Our employees enjoy comprehensive health insurance, retirement plans, and generous paid time off, among other perks. Moreover, TD Bank encourages professional development through various training programs, including leadership development and diversity training. These initiatives ensure that our team remains at the forefront of industry standards and best practices. Join Our Team Explore the numerous career paths available at TD Bank and discover how your skills and interests align with our mission. We are actively hiring and continually looking for talented individuals who are passionate about banking and customer service. Networking and Professional Development At TD Bank, we believe in the power of networking and collaboration. Our employees have access to a wide range of networking events, workshops, and seminars that promote career development and professional growth. These platforms not only enhance your professional skills but also expand your industry connections. Stay Connected Keep up to date with the latest at TD Bank Careers by subscribing to our job alert emails. Tailor your subscription to match your career preferences and get the latest news, insider tips, and job opportunities delivered straight to your inbox. Explore job opportunities at TD Bank and be part of a team that values hard work, creativity, and a diverse workplace culture. Your next great career move is just a click away. SEARCH TD BANK JOBS Join us at TD Bank and let your ambition lead you to a rewarding career filled with opportunities to learn, grow, and innovate.
Learn more about TD Bank
Size
90,000 employees
Market Cap
$117.9 billion
Industry
Net Income
-$6.9 million
5 Year Trend
+6.6%

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