American Express

Manager, Agentic Commerce - Product Management

American Express$120K — $150K *
Consumer Technology
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 3-5 years of product management experience in payments or digital commerce, specifically with tokenization or digital wallets.
  • Understanding of payments ecosystems and APIs.
  • Proven ability to translate business needs into technical specifications.
  • Strong analytical and problem-solving skills with attention to detail.
  • Experience collaborating in a cross-functional team environment.
  • Effective communicator, adept at documenting requirements clearly.
  • Familiarity with Agile methodologies and tools.

Responsibilities

  • Own the execution and delivery of key product features like tokenization and identity capture.
  • Leverage customer insights and market data to recommend product enhancements.
  • Translate product strategy into user stories and functional specifications.
  • Facilitate alignment across various teams to deliver scalable product solutions.
  • Collaborate with Technology to prioritize tasks and remove delivery obstacles.
  • Communicate product progress, risks, and recommendations to leadership.
  • Monitor product performance and define success metrics.

Benefits

  • Competitive base salaries
  • Bonus incentives
  • 6% company match on retirement savings
  • Free financial coaching and support
  • Comprehensive health insurance benefits
  • Flexible working arrangements available
  • 20+ weeks paid parental leave for all parents
  • Free access to on-site wellness centers
  • Access to confidential counseling support
  • Career development and training opportunities
Full Job Description
Job Description

The Manager, Product Management will own product delivery within the Agentic Commerce portfolio. Reporting to the Director, Agentic Commerce Solutions, this colleague will partner across Technology and cross-functional teams to translate product strategy into execution, drive delivery of roadmap initiatives, and contribute to the evolution of our Agentic Commerce capabilities.

Responsibilities

  • Own the execution and delivery of assigned Agentic Commerce product features (e.g., tokenization, identity, intent capture) with thorough collaboration and documentation.
  • Use customer insights, market trends, and data to recommend product enhancements and prioritize investments.
  • Translate product strategy into detailed requirements, user stories, functional specifications, and acceptance criteria.
  • Drive cross-functional alignment across Risk, Strategy, GTM, Architecture, Operations, Legal, and Compliance to deliver scalable product solutions.
  • Partner closely with Technology to prioritize work, remove delivery blockers, and ensure successful execution against milestones.
  • Communicate product status, risks, dependencies, and recommendations to leadership and stakeholders.
  • Define success metrics, monitor product performance, and identify opportunities for continuous improvement.
  • Support governance activities and represent the product team in internal and external working groups as appropriate.


Qualifications

  • 3-5 years of experience in product management within payments or digital commerce, with exposure to tokenization, authentication, or digital wallets.
  • Foundational understanding of payments ecosystems, APIs, and/or digital commerce platforms.
  • Experience translating business requirements into product or technical specifications.
  • Strong analytical and problem-solving skills, with attention to detail.
  • Ability to work collaboratively in a cross-functional, matrixed environment.
  • Effective communication skills, with the ability to clearly document requirements and insights.
  • Familiarity with Agile development methodologies and tools (e.g., Jira, Confluence.)
  • Interest in evolving industry standards and protocols (e.g., EMVCo, agentic commerce frameworks.)

Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions.

About the Team

We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:

  • Competitive base salaries
  • Bonus incentives
  • 6% Company Match on retirement savings plan
  • Free financial coaching and financial well-being support
  • Comprehensive medical, dental, vision, life insurance, and disability benefits
  • Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
  • 20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy
  • Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
  • Free and confidential counseling support through our Healthy Minds program
  • Career development and training opportunities

For a full list of Team Amex benefits, visit our Colleague Benefits Site.

The below represents the expected salary range for this job requisition. Ultimately, in determining your pay, we'll consider your location, experience, and other job-related factors.

About American Express

Amex provides industrial services to the coatings and linings sector, providing support for commercial, industrial, and maritime projects such as petrochemical, power, and water treatment industries. They offer painting services for steel structures, storage tank linings and coatings, pipelines, floors, and marine vessels such as ships, tugboats, and barges.

American Express Careers

Join the vibrant team at American Express, a global leader in financial services, and be part of a company that values innovation, leadership, and diversity. At American Express, we offer more than just job opportunities; we provide a platform for professional growth and a chance to be part of a culture that is committed to excellence and inclusive growth. Work You’ll Do At American Express, we are dedicated to helping our employees reach their full potential. With a variety of career paths available in areas such as technology, marketing, finance, and customer service, American Express is the perfect place to advance your career. Our team is composed of highly skilled professionals who thrive on innovation and collaboration. Join our team and contribute to a company known for its prestigious history of leadership in the credit card industry. Engage in meaningful work that makes a real impact on our global scale business operations. American Express Leadership and Development Programs We believe in nurturing the leadership skills of our employees with extensive training programs and leadership development opportunities. Our commitment to professional growth is evident in our comprehensive benefits package that supports both personal and professional development. Internship Opportunities Start your career with an internship at American Express and gain valuable industry experience. Our internships offer a chance to develop skills, work on challenging projects, and learn from leaders in the industry. Interns at American Express are considered integral members of the team and are given responsibilities that provide a real insight into their future career paths. Diversity and Inclusion At American Express, diversity and inclusion are at the core of our company culture. We are committed to building a diverse workforce and inclusive environment where every employee feels valued and inspired. We offer diversity training programs that empower our employees to thrive and lead in a global marketplace. Networking and Innovation Our employees enjoy unparalleled opportunities for networking and personal growth through our global connections and innovative projects. American Express encourages a culture of innovation that helps propel our company and your career forward. Career Benefits and Growth American Express is dedicated to the growth of its employees. We offer competitive benefits, including health, retirement plans, and family leave, ensuring that our team members have the support they need to succeed both at work and in their personal lives. Join Our Team Explore the job opportunities and open positions at American Express. We are continuously hiring talented individuals who are passionate about their careers and interested in working for a company that offers a dynamic and supportive environment. Stay Connected Keep up to date with the latest from American Express Careers by following our career blog and signing up for job alert emails. Tailor your subscription to receive updates that match your skills and interests. Discover the exciting and rewarding career opportunities that await at American Express. SEARCH AMERICAN EXPRESS JOBS Whether you are looking for a full-time position, an internship, or a leadership opportunity, American Express offers a path to a rewarding career. Join us and make a difference with your passion, creativity, and drive.
Learn more about American Express
Size
64,000 employees
Market Cap
$108.1 billion
Industry
Net Income
$3.1 billion
Founded
1850
5 Year Trend
+3.5%
Revenue
$37 billion
NASDAQ

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