WHAT YOU'LL BE DOING:
Manage a team of account managers for assigned holding companies, responsible for staffing and training the team, and ensuring productivity and team success. The sales operations group is responsible for supporting the addressable sales team by managing the campaign planning and execution of client advertising campaigns and providing Ampersand's clients with unparalleled service & support.
HOW YOU'LL BE CONTRIBUTING:- Utilize thorough knowledge and understanding of the Account Management role to manage a team of account managers.
- Daily oversight of account manager PTO, work-from-home schedules, etc. Evaluate personnel and conduct performance & KPI reviews.
- Assist the team in the prioritization, management and execution of the sales cycle and account workflow.
- Manage campaign escalations and ensure appropriate resolution.
- Work closely with and coordinate efforts between cross-functional teams including Sales, Billing and Data.
- Build strong relationships with MVPDs and other Ampersand partners.
- Collaborate with sales to guide the team in strategically influencing agencies/clients to place orders and/or increase revenue.
- Lead weekly calls with account managers to ensure we are meeting all key initiatives, developing plans to address sales needs, and identifying opportunities for growth.
- Work closely with the team to make recommendations and support campaign optimizations.
- Identify opportunities for process improvement and make recommendations on efficiencies through automation and/or workflow changes.
- Interview and hire new team members as needed.
- Provide leadership to team to promote continuous learning and teamwork; proactively identify opportunities for growth and skill development.
WHAT YOU'LL BRING TO THE TABLE:- 5+ years advertising related experience
- Experience managing a team of individuals and mentoring and developing staff.
- Experience in digital and linear advertising. Addressable knowledge/experience preferred.
- Comfort with ambiguity and a self-starter with an aptitude for defining new processes; Must possess a passion to drive the business forward.
- Comfortable working in fast-paced, growing environment
- Strong organizational and creative problem-solving skills.
- Ability to understand and analyze operational metrics and turn them into insight and actionable items.
OUR VALUES:- Trust
- Simplicity
- Bravery
- Inclusivity or Belonging
- Growth
- Balance
WHAT WE HAVE TO OFFER:- Competitive salary
- Open company culture where you have the headroom to grow and legroom to run
- Opportunity to join a company revolutionizing the Advertising Technology industry
- Trust worthy, hardworking colleagues
- Opportunities to learn and grow
- Management, Sales, Executive Presence, Operations trainings; just to name a few!
- Comprehensive Medical, Dental, and Vision coverage
- Generous Time Off
- Work/ Life balance
- 401k and Company matching
- Commuting benefits
- Other perks
Salary Range Disclaimer
The base salary range below represents the low and high end of the Ampersand salary range for this position in New York City. Please note that the salary range provided is a good faith estimate on the applicable range. Actual salaries will vary depending on factors including, but not limited to, experience and performance.
The range listed is just one component of Ampersand's total rewards package for employees. Other rewards may include discretionary annual bonuses and / or overtime, commission, etc., as well as competitive benefits including PTO, medical & dental & vision benefits, 401K with employer match, short & long-term disability, basic life insurance, tuition reimbursement, pre-tax commuter benefits & flexible spending accounts.
Salary Range Transparency
This role has a base salary range of $105,000 - $115,000 and a discretionary annual bonus.
