CH Robinson

Manager Account Management (Global Forwarding)

CH Robinson$89K — $151K *
Transportation
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • High school diploma or GED equivalent
  • Minimum of 5 years of account management experience
  • At least 2 years of leadership or team management experience
  • Willingness to travel up to 30% domestically and internationally
  • Bachelor’s degree preferred
  • Strong communication skills for internal and external presentations
  • Ability to motivate, develop, and empower team members

Responsibilities

  • Lead and mentor a high-performing account management team
  • Inspire team to track and implement improvement opportunities
  • Manage performance and recognition programs
  • Partner with Talent Acquisition to build diverse talent pipelines
  • Develop employee engagement and team culture initiatives
  • Champion organizational values and guide teams through change
  • Drive account growth and retention through strategic planning
  • Build trusted relationships with clients and enhance customer experience
  • Guide pricing strategies and represent the company in the community

Benefits

  • Three medical plan options with prescription drug coverage and enhanced fertility benefits
  • Flexible Spending Accounts and Health Savings Account with employer contribution
  • Comprehensive dental and vision plans
  • Life insurance options and disability benefits
  • Flexible Time Off and paid parental leave
  • Paid volunteer time and charitable giving match program
  • 401(k) plan with 6% company matching
Full Job Description

**The internal deadline to apply is Thursday, July 30th at 8:00 am CST.

Responsibilities:

The duties and responsibilities of this position consists of, but are not limited to, the following:

  • Lead, coach, and develop a high-performing account management team through regular feedback, mentoring, training, portfolio reviews, and team stand-ups
  • Inspire team members to identify, implement, track, and measure continuous improvement opportunities across their accounts
  • Manage performance, merit, bonus, and equity programs to recognize contributions and align rewards with business results
  • Partner with Talent Acquisition to forecast workforce needs, build diverse talent pipelines, and recruit, select, and onboard exceptional talent
  • Strengthen employee engagement, collaboration, inclusion, and team culture by developing and executing meaningful action plans
  • Champion The Robinson Way and lead teams through change with clear communication, visible support, and consistent reinforcement
  • Drive sustainable account growth and retention through strategic account planning, pipeline reviews, CRM utilization, and data-driven insights
  • Partner cross-functionally to improve account health, operational efficiency, profitability, customer commitments, key performance indicators, and accounts receivable
  • Build trusted client relationships, support growth opportunities, enhance the customer experience, and serve as an escalation point for complex account needs
  • Guide pricing and margin strategies, monitor market trends and business performance, and represent C.H. Robinson through industry, community, and campus engagement

Required Qualifications:
  • High school diploma or GED equivalent
  • Minimum of 5 years of account management or equivalent experience
  • Minimum 2 years of experience leading or managing teams
  • Ability to travel up to 30% (domestically and internationally)

Preferred Qualifications:
  • Bachelor’s degree from an accredited college or university
  • Strong written and verbal communication skills, including proficiency presenting to both internal and external audiences
  • Demonstrated negotiation, collaboration, relationship building, problem solving, and influencing skills
  • Ability to remain focused and optimistic in the face of adversity and change
  • Strong leadership skills in order to motivate, develop, empower, and energize others
  • Demonstrated growth through sales and relationship building and negotiation
  • Strong orientation of financial acumen with an ability to apply financial and operational data to assist in making sound business decisions.
  • Broad market and industry knowledge and vertical expertise (if applicable)
  • Strategic and creative thinking skills
  • Values a diverse and inclusive work environment

We will review applications for this role on an ongoing basis and encourage all interested candidates to apply at their earliest convenience.

Compensation Range

$89,800.00 - $151,800.00

The base pay range displayed on the job posting reflects the minimum and maximum base pay for this specific location. Your individual base pay within this range is determined by job-related skills, experience, and relevant education or training. Compensation details listed in this posting reflect the base pay only and do not include additional variable compensation.

Questioning if you meet the mark? Studies have shown that some individuals may be less likely to apply unless they match the job description exactly. Here at C.H. Robinson, were building an inclusive workplace where all employees feel they belong. If this position excites you, we welcome you to apply whether you check all the preferred qualifications or just a few. You may just be our next great fit!

Benefits

Your Health, Wealth and Self

Your total wellbeing is the foundation of our business, and our benefits support your financial, family and personal goals. We provide the top-tier benefits that matter to you most, including:

  • Three medical plans which include

    • Prescription drug coverage

    • Enhanced Fertility benefits

  • Flexible Spending Accounts

  • Health Savings Account (including employer contribution)

  • Dental and Vision

  • Basic and Supplemental Life Insurance

  • Short-Term and Long-Term Disability

  • Paid observed holidays

  • 2 paid floating holidays for U.S. hourly employees

  • Flexible Time Off (FTO) offered to U.S. salaried employees 6 no accruals and no caps. Paid Time Off (PTO) offered to all other employees in the U.S. and Canada

  • Paid parental leave

  • Paid time off to volunteer in your community

  • Charitable Giving Match Program

  • 401(k) with 6% company matching

  • Employee Stock Purchase Plan

  • Plus a broad range of career development, networking, and team-building opportunities

Learn more about our benefit offerings on ourpage

About CH Robinson

Freightquote is a leading provider of web-based freight transportation management services. Our carrier comparison and shipment management solutions help customers simplify freight shipping and manage their transportation spend.

CH Robinson Careers

Join the dynamic team at CH Robinson, a global leader in logistics and supply chain solutions, and be part of a company that values innovation, leadership, and diversity. At CH Robinson, we offer a range of job opportunities that empower you to shape the future of logistics with cutting-edge technology and sustainable practices.

Work You’ll Do

At CH Robinson, you will collaborate with some of the brightest minds in the industry, engaging in work that pushes the boundaries of logistics and supply chain management. Our team is committed to delivering excellence and innovation in every project, making us a pioneer in the logistics space.

Explore Our Job Opportunities

Whether you're a seasoned professional or just starting your career, CH Robinson has a position for you. From internships that offer real-world experience to full-time positions that challenge and grow your skills, our diverse range of job opportunities ensures that every team member can find a path that suits their career ambitions.

Innovative Work Environment

Our commitment to innovation is at the heart of our operations. We encourage our team to bring fresh ideas to the table, fostering an environment where creativity and innovation are rewarded. Dive into projects that reshape how goods are moved around the globe and contribute to a sustainable future.

Professional Growth and Development

CH Robinson believes in nurturing the growth of its employees. With comprehensive training programs, including leadership development and diversity training, we prepare you for success. Our career development initiatives are designed to help you excel professionally and personally.

Benefits and Culture

The culture at CH Robinson is built on teamwork, respect, and inclusivity. We offer competitive benefits to ensure the well-being of our employees and their families. From health and wellness programs to flexible working conditions, we prioritize the needs of our team members.

Join Our Team

Ready to advance your career at CH Robinson? Explore our current openings and find the position that matches your skills and interests. We are hiring creative, curious, and motivated individuals who are ready to drive change in the logistics industry.

Networking and Career Advancement

At CH Robinson, networking and professional connections are key components of our community. Engage with industry leaders, participate in global conferences, and connect with peers through our professional networks. These opportunities not only enhance your career but also expand your professional landscape.

Internship Programs

Kickstart your career with a CH Robinson internship. Gain invaluable industry insights and work alongside experienced professionals. Our internships provide a robust foundation in logistics and supply chain management, preparing you for a successful career in the industry.

Stay Connected

Keep up to date with the latest from CH Robinson by following our careers blog. Gain insider perspectives, industry-leading insights, and tips that you can apply to your professional life.

Apply Now

Don’t miss out on the opportunity to be part of a world-class team. Check out our job listings, tailor your resume, and prepare for an interview that could lead to your next big career move. At CH Robinson, your future is waiting.

SEARCH CH ROBINSON JOBS

Join CH Robinson today and be part of a team that is dedicated to redefining the world of logistics through innovation and leadership.
Learn more about CH Robinson
Size
17,258 employees
Market Cap
$10.8 billion
Industry
Net Income
$506.4 million
Founded
1905
5 Year Trend
+11.9%
Revenue
$16.2 billion
NASDAQ

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