Management and Program Analyst

Veterans Affairs$80K — $95K *
Education, Government & Non-Profit
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 5-7 years of experience in internal control assessments
  • Strong analytical skills for process analysis
  • Experience with automated and manual business processes
  • Proven ability to develop quality review methodologies
  • Skilled in preparing reports and briefings for leadership

Responsibilities

  • Conduct internal control assessments for Education Service programs
  • Develop recommendations to strengthen internal controls and reduce risk
  • Independently test key controls and analyze vulnerabilities
  • Assist in the review of compliance-related processes
  • Prepare reports and analytic summaries for leadership
  • Support automated control testing in the Digital GI Bill environment
  • Provide expertise on internal controls and compliance to various stakeholders

Benefits

  • Comprehensive benefits package including healthcare and retirement
  • Opportunities for training and professional development
  • Work-life balance with flexible schedules available
  • Eligible for some telework options on a situational basis
  • Support for the physical and mental well-being of employees
Full Job Description
Summary

This position is located within the Veterans Benefits Administration (VBA), Education Service (EDU), Operations Integrity Division, Internal Controls Team. The incumbent serves as a Management Analyst responsible for conducting internal control assessments, automated and manual processing reviews, program quality activities, and risk and compliance monitoring in support of Education Service programs.

Duties

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Specific duties include:

  • The incumbent conducts comprehensive internal control assessments across Education Service program operations and supports the implementation and ongoing refinement of the organization's internal control framework.
  • The incumbent develops well supported recommendations to strengthen internal control structures, enhance compliance, and reduce operational risk.
  • The analyst independently carries out testing of key controls, analyzes process vulnerabilities, identifies deficiencies, and documents the results in accordance with federal internal control standards.
  • The incumbent supports internal control activities within Education Service by assisting in the review and analysis of automated, operational, and compliance related processes.
  • The incumbent prepares reports, briefings, and analytic summaries for Education Service leadership and assists with responses to OIG, GAO, and other oversight entities to ensure quality, compliance, and control results inform organizational decision-making.
  • The incumbent also contributes to the review and assessment of automated controls within the Digital GI Bill environment by supporting sampling activities, error analysis, and control testing to evaluate the overall effectiveness of automated benefit decisions.
  • The incumbent provides analytical and technical expertise to program offices, operations staff, IT partners, and other internal and external stakeholders on matters related to internal controls, program quality, and compliance.


Promotion Potential: Not Applicable

Work Schedule: Full time, Monday through Friday 8am -4:30p

Compressed/Flexible: Available

Telework: This position is eligible for situational (ad hoc) telework only. The selectee is required to report to the official duty station each scheduled workday. Telework may be approved only on a case-by-case basis with supervisory approval. Routine or recurring telework is not authorized for this position.

Virtual: This is not a virtual position.

Position Description/PD#: Management and Program Analyst; PD422040

Relocation/Recruitment Incentives: Not Authorized

Financial Disclosure Report: Not Required

This is not a bargaining unit position

Requirements

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Conditions of employment

As a condition of employment for accepting this position, you will be required to serve a 1-year probationary period during which we will evaluate your fitness and whether your continued employment advances the public interest. In determining if your employment advances the public interest, we may consider:

  • Your performance and conduct;
  • The needs and interests of the agency;
  • Whether your continued employment would advance organizational goals of the agency or the Government; and
  • Whether your continued employment would advance the efficiency of the Federal service.


Upon completion of your probationary , your employment will be terminated unless you receive certification, in writing, that your continued employment advances the public interest.

  • You must be a U.S. Citizen to apply for this job
  • Selective Service Registration is required for males born after 12/31/1959
  • You may be required to serve a probationary period
  • Subject to background/security investigation
  • Selected applicants will be required to complete an online onboarding process


Selected applicants will be required to complete an online onboarding process. Acceptable form(s) of identification will be required to complete pre-employment requirements I-9 Acceptable Documents.

Qualifications

To qualify for this position, applicants must meet all requirements by the closing date of this announcement:08/10/2026.

TIME-IN-GRADE REQUIREMENT: Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements.

  • For a GS-13 position you must have served 52 weeks at the GS-12 level.


The grade may have been in any occupation, but must have been held in the Federal service. An SF-50 that shows your time-in-grade eligibility must be submitted with your application materials.

MINIMUM QUALIFICATION REQUIREMENT: You may qualify based on your experience as described below:

GS-13 Grade Level:

  • Specialized Experience:
  • Experience in conducting internal control assessments.
  • Experience in analyzing automated and/or manual business processes.
  • Experience in developing and/or applying quality review methodologies.
  • Experience in preparing reports, briefings, or audit/oversight response documentation.


Volunteer Experience: Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.

Full vs. Part-Time Employment: Full-time employment is considered to be at least 35 hours per week. Part-time experience will be credited on a pro-rated basis; when including part-time employment in your resume you must specify the average hours worked per week.

Physical Requirements: The work is primarily sedentary, performed while seated at a desk or workstation. Some periods of walking, standing, or travel may occur, but no special physical demands are required.

For more information on these qualification standards, please visit the United States Office of Personnel Management's website at http://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/.

Education

No Education Substitution

Additional information

Under the Fair Chance to Compete Act, the Department of Veterans Affairs prohibits requesting an applicant's criminal history prior to accepting a tentative job offer (TJO). Please visit the Human Resources and Administration/Operations, Security, and Preparedness (HRA/OSP), va.gov/EMPLOYEE/docs/The-Fair-Chance-to-Compete-Act.pdf for more information.

The Career Transition Assistance Plan (CTAP) provide eligible displaced VA competitive service employees with selection priority over other candidates for competitive service vacancies. To be qualified you must submit appropriate documentation (a copy of the agency notice, your most recent performance rating, and your most recent SF-50 noting current position, grade level, and duty location) and be found well-qualified (have a final rating of 85 or more) for this vacancy. Information about ICTAP and CTAP eligibility is on OPM's Career Transition Resources website at http://www.opm.gov/policy-data-oversight/workforce-restructuring/employee-guide-to-career-transition/.

Placement Policy: The posting of this announcement does not obligate management to fill a vacancy or vacancies by promotion. The position may be filled by reassignment, change to lower grade, transfer, appointment, or reinstatement.

It is the policy of the VA to not deny employment to those that have faced financial hardships or periods of unemployment.

This job opportunity announcement may be used to fill additional vacancies.

For more information on the "Who may apply" eligibility requirements, please refer to the OHRM Status Candidates and Other Candidate Definitions document.

If you are unable to apply online or need an alternate method to submit documents, please reach out to the Agency Contact listed in this Job Opportunity Announcement.

Reasonable Accommodation (RA) Requests: If you believe you have a disability (i.e., physical or mental), covered by the Rehabilitation Act of 1973 as amended that would interfere with completing the USA Hire Competency Based Assessments, you will be granted the opportunity to request a RA in your online application. Requests for RA for the USA Hire Competency Based Assessments and appropriate supporting documentation for RA must be received prior to starting the USA Hire Competency Based Assessments. Decisions on requests for RA are made on a case-by-case basis. If you meet the minimum qualifications of the position, after notification of the adjudication of your request, you will receive an email invitation to complete the USA Hire Competency Based Assessments, based on your adjudication decision. You must complete all assessments within 48 hours of receiving the URL to access the USA Hire Competency Based Assessments if you received the link after the close of the announcement.

To determine if you need a RA, please review the

Procedures for Requesting a Reasonable Accommodation for Online Assessments.

https://appsupport.usastaffing.gov/hc/en-us/sections/[redacted]2-Reasonable-Accommodation-Information)

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Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution.

Benefits

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A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.

Review our benefits

Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.

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