Management Analyst (5028) - Chief of Staff's Office

Southeastern Pennsylvania Transportation Authority (SEPTA)

$82K — $102K *
Education, Government & Non-Profit
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree in business administration, data analytics, or related field with five years of progressive analytical experience.
  • Master's degree may substitute for two years of experience, but at least three years of relevant experience is required.
  • Experience with Tableau and/or Power BI required for data visualization tasks.
  • Strong analytical, problem-solving, and communication skills essential.
  • Excellent organizational abilities and capability to work under pressure.
  • Detail-oriented with the ability to work independently and collaboratively.
  • Familiarity with confidential administrative functions and software like SAP SuccessFactors preferred.

Responsibilities

  • Analyze and prepare reports with confidential personnel information and organizational changes.
  • Create statistical reports and dashboards using Power BI or Tableau for executive review.
  • Provide comprehensive administrative support to the Chief of Staff's Office.
  • Develop and present KPI metrics to executive leadership.
  • Research and prepare presentations for executive staff needs.
  • Communicate operational requirements between departments effectively.
  • Coordinate and manage multi-departmental meetings for project alignment.

Benefits

  • Comprehensive healthcare coverage with minimal employee premiums.
  • Participation in a pension plan and a deferred compensation plan for retirement.
  • Paid parental leave, generous vacation time, and holidays to ensure work-life balance.
  • Access to wellness programs focused on physical and mental well-being.
  • Tuition reimbursement options for continuing education and career growth.
  • Eligibility for the Public Service Loan Forgiveness program to assist with student debt.
  • Free unlimited access via a SEPTA Transportation Pass for commuting.
Full Job Description
We are seeking to hire candidates for our Management Analyst (5028) - Chief of Staff's Office. Opening Date: XX/XX/XXXX Closing Date: XX/XX/XXXX Job Grade: SAM 40 Salary Range: $82,342.00-$102,908.00 OVERALL DESCRIPTION The Management Analyst in the Chief of Staff's Office provides high-level data analysis, administrative support, and performance reporting to executive leadership. This role focuses on developing data dashboards, preparing executive presentations, managing confidential personnel data, and streamlining interdepartmental operations to improve efficiency. SPECIFIC RESPONSIBILITIES 1. Analyzes and prepares reports containing confidential information such as personnel actions and organizational changes. Acts as the department administrator for SuccessFactors transactions. 2. Responsible for the preparation of statistical/analytical reports, including dashboards using Power BI or Tableau as required by the Chief of Staff's Office. 3. Provides administrative services and support to all members of the Chief of Staff's Office. 4. Develops and prepares KPI presentations to executive staff. 5. Researches and develops presentations for executive staff. 6. Interfaces with other departments to communicate financial, statistical and/or operational requirements. 7. Coordinates and monitors assigned multi-departmental meetings. 8. Examines existing management methods and makes recommendations to improve work, simplify reporting procedures, and prepares dashboards analyzing key performance data. 9. Complies with all Authority and departmental safety and security policies and procedures as well as all applicable job safety responsibilities. Reports any safety concerns, compromises or hazards affecting operations, the public self and/or other employees. Responsible for personal safety and is encouraged to promote the safety of others. 10. Performs other duties as assigned. QUALIFICATIONS AND EXPERIENCE - Bachelor's degree in business administration, data analytics, or any related field, and five (5) years of experience of progressive responsibility involved in analytical responsibilities. - In lieu of the above requirements, a master's degree will be considered as an acceptable equivalent for experience (i.e., one (1) year of formal master's education equates to two years of related experience); however, the candidate must possess a minimum of three years of relevant experience regardless of education. - Experience working with Tableau and/or Power BI visualization tools. - Excellent analytical, problem solving, verbal and written communication skills required. - Must possess excellent organizational skills and ability to work under pressure. - Must be methodical, detail oriented and able to work independently and as part of a team. - Must be well versed on all divisional administrative functions which include handling confidential matters. - Excellent interpersonal, verbal, and written communications skills required. - Strong computer skills required. Must demonstrate proficiency with MS Office software applications including Access, Word, Excel, and Power Point. - Experience with SAP SuccessFactors or similar HRIS/Financial management software preferred. • Comprehensive Healthcare Coverage - Medical, prescription, dental, and vision plans with little to no employee premiums. • Retirement Security - Participate in a Defined Benefit Pension Plan and a 457B Deferred Compensation Plan to build your financial future. • Work-Life Balance - Enjoy paid parental leave, generous vacation time, and paid holidays to recharge and spend time with loved ones. • Employee Wellness - Access wellness programs and resources to support your physical, mental, and emotional well-being. • Invest in Your Growth - We offer tuition reimbursement to support your education and career advancement. • Student Loan Assistance - Our positions qualify for the Public Service Loan Forgiveness (PSLF) program, helping you manage and reduce student debt. • Free Travel Perks - Receive a FREE SEPTA Transportation Pass, giving you unlimited access to all SEPTA services!

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