TeleTech

Business Operations Travel Coordinator

TeleTech$53K — $108K *
Education, Government & Non-Profit
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 5-7 years of experience in project management or travel coordination
  • Proficient in MS Office, especially Excel for data management
  • Understanding of contract and financial management within complex projects
  • Experience with databases, particularly Microsoft PowerApps
  • Ability to thrive in fast-paced, international environments
  • Strong interpersonal skills for collaboration across diverse teams
  • Must possess a Secret clearance and a Bachelor's degree

Responsibilities

  • Support PMO Business Operations Team with travel logistics for security activities
  • Develop and manage Travel Authorization Requests (TARs) and Requests to Initiate Purchase (RIPs)
  • Research cost estimates for international travel and vendor agreements
  • Resolve discrepancies in travel plans and confirm logistics with SMEs
  • Maintain and update tracking systems for pre-travel actions and compliance
  • Ensure currency of operational procedures and guidelines
  • Identify and drive process improvements for enhanced efficiency

Benefits

  • Comprehensive health, life, and disability insurance
  • Financial and retirement benefits including tuition assistance
  • Paid leave and work-life programs
  • Professional development opportunities
  • Recognition awards for exceptional performance
Full Job Description
Business Operations Travel Coordinator
The Opportunity:

Provide full-time support to a Project Management Office (PMO) Business Operations Team managing execution against a delivery contract. Employ project management approaches, techniques, and tools to support SMEs conducting Security Cooperation activities both virtually and during short-term deployments around the globe. Develop Travel Authorization Requests (TARs) and Requests to Initiate Purchase (RIPs). Research and develop cost estimates for international travel and vendor agreements. Confirm dates and planning factors, resolve any discrepancies in travel plans or expectations, and assess airfare quotes and routing to determine airfare basis for cost estimates. Communicate regularly with SMEs in completing travel planning actions and requirements, including facilitating internal travel requirements and training completion. Update and maintain key tracking systems, track and collect documentation to ensure SMEs complete all required pre-travel actions, as well as monitor SME compliance with requirements. Maintain currency of team Standing Operating Procedures (SOP), guides and plans. Identify areas in business processes for continuous improvement and manage efforts to increase efficiency and effectiveness.

You Have:
  • Experience using the MS Office Suite, including Excel
  • Knowledge of contract and financial management, including tracking funding amounts against a ceiling for a large number of MIPRs and CLINs
  • Ability to monitor and maintain a complex database built within Microsoft PowerApps and ensure the quality of the data is accurate
  • Ability to work in a fast-paced environment, including International operations
  • Ability to work well with a multitude of people from different levels and backgrounds
  • Secret clearance
  • Bachelor's degree


Nice If You Have:
  • Experience planning international travel
  • Experience with Travel Authorization Requests (TARs) and Requests to Initiate Purchase (RIPs)
  • Knowledge of the Fly America Act, Joint Travel Regulations (JTR), Federal Travel Regulation (FTR), and Department of State Standardized Regulations (DSSR) Section 925
  • Knowledge of Booz Allen Travel Policy, Expense Online (EOL), and Concur
  • Knowledge of Security Cooperation and Institutional Capacity Building
  • Ability to pay strict attention to detail
  • Ability to manage and resolve complex problems independently
  • Possession of excellent verbal and written communication skills
  • Possession of excellent multi-tasking skills


Clearance:

Applicants selected will be subject to a security investigation and may need to meet eligibility requirements for access to classified information; Secret clearance is required.

Compensation

At Booz Allen, we celebrate your contributions, provide you with opportunities and choices, and support your total well-being. Our offerings include health, life, disability, financial, and retirement benefits, as well as paid leave, professional development, tuition assistance, work-life programs, and dependent care. Our recognition awards program acknowledges employees for exceptional performance and superior demonstration of our values. Full-time and part-time employees working at least 20 hours a week on a regular basis are eligible to participate in Booz Allen's benefit programs. Individuals that do not meet the threshold are only eligible for select offerings, not inclusive of health benefits. We encourage you to learn more about our total benefits by visiting the Resource page on our Careers site and reviewing Our Employee Benefits page.

Salary at Booz Allen is determined by various factors, including but not limited to location, the individual's particular combination of education, knowledge, skills, competencies, and experience, as well as contract-specific affordability and organizational requirements. The projected compensation range for this position is $53,000.00 to $108,000.00 (annualized USD). The estimate displayed represents the typical salary range for this position and is just one component of Booz Allen's total compensation package for employees. This posting will close within 90 days from the Posting Date.

Identity Statement

As part of the hiring process, we will ask you to complete an identity verification process that leverages advanced biometrics and artificial intelligence to ensure authenticity and protect against identity fraud. You are expected to be on camera during interviews and assessments. We reserve the right to take your picture to verify your identity and prevent fraud.

Candidate AI Usage Policy

AI is a part of our daily work at Booz Allen, and we are committed to the responsible and ethical use of AI tools. However, we want to ensure a fair candidate process based on your own skills and knowledge. As part of this commitment, the use of artificial intelligence (AI) or other tools to assist with responses during interviews (whether in-person or virtual) is prohibited unless permission is explicitly provided.

Work Model
Our people-first culture prioritizes the benefits of collaboration, whether it occurs in person or virtually. To support engagement and effective communication, employees working virtually are generally expected to have their cameras on during meetings.
  • Remote: If this position is listed as remote, there may still be occasions when you are required to work in person at a Booz Allen or customer facility.
  • Hybrid: If this position is listed as hybrid, you will be expected to work from a Booz Allen facility frequently, in alignment with leadership expectations and the needs of the role. You may also be required to work from or visit a customer facility.
  • Onsite: If this position is listed as onsite, work will primarily be performed at a Booz Allen office or customer facility, where employees will collaborate directly with colleagues and customers as required by the role.


About TeleTech

TeleTech is a business process outsourcing company headquartered in Englewood, Colorado. The company was founded in 1982 by Kenneth D. Tuchman and provides customer experience, consulting, and technology services to clients in various industries, including healthcare, financial services, and telecommunications. TeleTech operates in over 20 countries and has over 50,000 employees. The company is committed to sustainability and has implemented several initiatives to reduce its environmental impact.
Learn more about TeleTech
Size
56,000 employees
Industry

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