Responsibilities*Basic Function and ResponsibilitiesThe Director of Managed Care Analytics (Director) is a senior leadership role responsible for shaping and executing a strategic, data-driven approach to payer contracting and value-based care initiatives at Michigan Medicine and U-M Health. This role works closely with the Chief Contracting and Managed Care Operations Officer (CCMCOO) and the Senior Director of Managed Care Contracting and Operations to lead analytics across:
- Payer/Insurance/TPA contracts
- Value-based care and population health programs
- Bundled payment arrangements
- Contractual performance, risk metrics, and settlement analysis
As the inaugural leader of a new analytics team, the Director will drive the vision, culture, and execution of managed care analytics, aligning data insights with business strategy to support enterprise-level decision-making.
Key Responsibilities:Strategic Leadership & Contract Performance Analytics
- Develop and lead analytics strategy and execution for all payer and value-based contracts, including modeling for shared savings, risk corridors, HCC scoring, and attribution logic
- Define and track KPIs, including cost of care, utilization patterns, and performance against risk-adjusted benchmarks
- Present insights and recommendations clearly to executive leadership, supporting contract negotiations, contract/payer escalations and payer performance reviews
Advanced Data & Reporting Capabilities
- Extract, transform, and integrate data from systems such as Epic, Clarity, Caboodle, internal enterprise data warehouses, and vendor databases
- Develop dashboards, visual reports, and custom analytics using tools like Power BI, Tableau, SQL, and Python or other analytics software
- Apply advanced analytics techniques, including predictive modeling and cost forecasting
- Develop timely dashboard that report on productivity, denials, payment yield, and settlement tracking
- Develop payer performance report cards by product line
Team Leadership & Oversight
- Recruit, mentor, and manage a growing analytics team
- Provide training on payer modeling tools and analytics platforms to internal stakeholders
- Establish and enforce quality standards for data governance, accuracy, and consistency
- Cultivate a high-performance, mission-aligned team culture
Stakeholder Engagement & Regulatory Awareness
- Build collaborative partnerships with clinical, operational, and financial leaders across Michigan Medicine
- Stay current on payer regulations, industry trends, and reimbursement methodologies
- Participate in internal meetings, strategic planning sessions, and continuous improvement efforts
- Serve as a trusted advisor and analytics subject matter expert within the managed care leadership team
Required Qualifications* Education
- Bachelor's degree in business, Computer Information Systems, Finance, Accounting, Health Administration, or a related field required
- Master's degree (MBA, MHA) or CPA certification strongly preferred
Experience
- Minimum 8 years of progressive leadership in analytics, healthcare finance, or payer contracting
- At least 5 years of hands-on experience in healthcare analytics, population health, or value-based care programs
- Epic Clarity Certification
- Strong working knowledge of data sources and tools including Epic/Clarity/Caboodle, internal data warehouses, and advanced reporting platforms
Skills and Competencies
- Analytical: Deep experience with statistical modeling, cost analysis, and population health metrics
- Technical: Proficiency in SQL, Excel, Access; experience with Power BI, and scripting languages such as Python or R
- Leadership: Demonstrated success in leading teams, developing talent, and influencing cross-functional initiatives
- Communication: Excellent written and verbal communication skills tailored to audiences ranging from analysts to senior executives
- Problem Solving: Ability to translate complex data into actionable business insights under tight timelines
- Interpersonal: Builds trust and collaboration across diverse teams and external partners
What Benefits can you Look Forward to?- Excellent medical, dental and vision coverage effective on your very first day
- 2:1 Match on retirement savings
Modes of WorkAdditional Information
- Work Model: Remote-first, with occasional on-site meetings or engagements as needed
- Environment: Fast-paced, high-impact, and mission-driven
- Expectations: Professionalism, initiative, and alignment with Michigan Medicine's Code of Conduct and core values
Positions that are eligible for hybrid or mobile/remote work mode are at the discretion of the hiring department. Work agreements are reviewed annually at a minimum and are subject to change at any time, and for any reason, throughout the course of employment. Learn more about the work modes .
Additional Information Organizational Relationships
- Reports to: Chief Contracting and Managed Care Operations Officer (CCMCOO)
- Accountable to: Senior Director, Managed Care Contracting and Operations
- Direct Reports: 2 Senior Business Intelligence Analysts (new positions), 1 Business Intelligence Analyst (new position)
- Key Collaborators: Michigan Medicine Finance leadership, clinical and operational stakeholders, payer representatives, and vendor analytics teams
- The Director will support all of UM Health localities including Michigan Medicine, UM Health West, UM Health Sparrow and UM Health CIN.
Application DeadlineJob openings are posted for a minimum of seven calendar days. The review and selection process may begin as early as the eighth day after posting. This opening may be removed from posting boards and filled any time after the minimum posting period has ended.
Job DetailJob Opening ID275749
Working TitleManaged Care and Payer Analytics Director
Job TitleQuality Analytics Director
Work LocationMichigan Medicine - Ann Arbor
Ann Arbor, MI
Modes of WorkHybrid
Full/Part TimeFull-Time
Regular/TemporaryRegular
FLSA StatusExempt
Organizational GroupExec Vp Med Affairs
DepartmentMM Managed Care & Contracting
Posting Begin/End Date6/24/2026 - 7/08/2026
Career InterestHealthcare Admin & Support