Cushman & Wakefield

Maintenance Supervisor

Cushman & Wakefield$82K — $97K *
Real Estate & Construction
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • 7+ years of experience in commercial property maintenance or similar roles.
  • In-depth technical knowledge of HVAC, electrical, plumbing, and fire/life safety systems.
  • Experience supervising hourly employees in a property management or facilities environment.
  • Vocational/Technical training certificate preferred.
  • Familiarity with Energy Management Systems (EMS) and local laws/codes.

Responsibilities

  • Supervise and mentor the maintenance team in building systems operations.
  • Conduct hands-on training for troubleshooting and repairs of various facilities systems.
  • Respond to emergencies and client concerns 24/7.
  • Enforce compliance with company and client policies regarding personnel actions.
  • Manage vendor relationships and oversee contract administration for facility maintenance services.
  • Prepare justifications for budget approvals related to maintenance and energy conservation.
  • Develop and maintain a preventive maintenance program to ensure building efficiency.

Benefits

  • Health, vision, and dental insurance plans.
  • Flexible spending and health savings accounts.
  • Retirement savings plans with company contributions.
  • Life and disability insurance programs.
  • Paid and unpaid time off for work-life balance.
Full Job Description

Job Title

Maintenance Supervisor

Job Description Summary

The Maintenance Supervisor will be a member of the C&W facilities management team and will directly manage the Maintenance Technicians within the assigned Region. The Maintenance Supervisor will support the Sr. Facilities Manager and Facilities Managers in providing the clients with a reliable and functional physical office environment that supports the various objectives associated with our mission. Provide technical and supervisory role with hands on operational duties while driving self-performance.

Job Description

  • The Maintenance Supervisor will maintain regular collaborative working relationships with their manager, employees and client.
  • Provide hands on training and technical expertise to supervised staff for basic troubleshooting and repairs of buildings and installed systems to include doors, floors, plumbing systems, lighting, kitchen appliances and miscellaneous equipment, roofs, drains, shop, grounds equipment, and light commercial HVAC. Accountable for the training and development of maintenance work force.
  • Directly supervise and give direction to the maintenance team. Oversee all building systems including fire/life safety, painting, carpentry, plumbing, HVAC, electrical and general facility maintenance issues.
  • Respond to all emergency situations quickly (fire, evacuation, equipment, etc.) and client concerns – 24/7.
  • Follow and enforce compliance with C&W and client policies, including but not limited to recruitment, termination, discipline and performance evaluations.
  • Safety program administration: as directed and supported by the Sr. Facilities Manager and Facilities Manager, execute the corporate safety program to promote an injury free workplace.
  • Vendor management and contract administration: to include development of scope of work, evaluation, selection, and inspection of work performed.  
  • Responsible for collection of necessary technical data and preparation of justifications to support budget approval for energy conservation measures, and deferred maintenance items.
  • Support budgetary planning and control of expenditures.
  • Follow and enforce methods and procedures for notification of work schedules to client. Coordinate department trades and functions to accomplish special and routine work activities.
  • Develop, coordinate, and maintain an effective planned preventive maintenance program for both buildings systems, assets, fixtures, furniture and fittings.
  • Ensure that maintenance work orders are completed and accurate; carry realistic priorities and proper approvals within the Computerized Maintenance Management System.
  • Responsible for timely and accurate detailed work order data hygiene.
  • Manage technicians’ working schedules including PTO, Sick Days, Holiday Coverage, On-call Coverage, OT Schedules that align with client needs. Effectively manage OT and schedule with management sign-off.
  • Scheduling the workload to meet work responsibilities efficiently and economically.
  • Accountable for requisitioning, inventory control, and maintenance of facilities related equipment and supplies.
  • Participate in all aspects of the facilities budget along with the Sr. Facilities Manager and Facilities Manager.
  • Act as liaison with federal, state, and local agencies, contractors, and members of the client community on all technical matters affecting facilities management.
  • Ensure compliance with applicable codes, requisitions, government agency, and company directives as relates to building operations.
  • Implement maintenance best practices that deliver improved performance and cost savings; support and deliver standardized maintenance across the client portfolio.
  • Effectively lead and participate in proactive maintenance and repairs by identifying and resolving facilities deficiencies before they are reported by the client. Promote a culture of find it first, fix it first.

KEY COMPETENCIES

• Communication Proficiency (oral and written)

• Interpersonal Skills

• Organization Skills

• Technical Proficiency

• Leadership

IMPORTANT EDUCATION

• High School Diploma or GED Equivalent

IMPORTANT EXPERIENCE

  • 7+ years of related work experience in a commercial property setting or any similar combination of education or experience in the operation, installation and maintenance of building systems with in depth technical understanding and knowledge of all HVAC, electrical, plumbing, fire/life safety, and control systems.
  • Trade school education preferred
  • Experience supervising hourly employees in a property management, construction, or facilities environment.  

ADDITIONAL ELIGIBILITY QUALIFICATIONS

• Vocational/Technical training certificate

•  Financial knowledge necessary for reading and understanding budgets, budget variances and basic reporting as required by management

• Familiar with Energy Management System (EMS) and fire alarm systems

• Basic Computing Skills in Outlook, Excel & Word

• Working knowledge of all aspects of building systems and operations, contractual maintenance, construction and related services, and local laws and building codes pertaining to building operations and safety




Cushman & Wakefield also provides eligible employees with an opportunity to enroll in a variety of benefit programs, generally including health, vision, and dental insurance, flexible spending accounts, health savings accounts, retirement savings plans, life, and disability insurance programs, and paid and unpaid time away from work. In addition to a comprehensive benefits package, Cushman and Wakefield provide eligible employees with competitive pay, which may vary depending on eligibility factors such as geographic location, date of hire, total hours worked, job type, business line, and applicability of collective bargaining agreements.


The compensation that will be offered to the successful candidate will depend on factors such as whether the position is covered by a collective bargaining agreement, the geographic area in which the work will be performed, market pay rates in that area, and the candidate’s experience and qualifications.


The company will not pay less than minimum wage for this role.


The compensation for the position is: $39.70 - $46.70

About Cushman & Wakefield

Cushman & Wakefield plc is a global commercial real estate services firm. The company's corporate headquarters is located in Chicago, Illinois. Cushman & Wakefield is among the world's largest commercial real estate services firms, with revenues of US$9.4 billion in 2021. The company operates from approximately 400 offices in 60 countries, has around 50,000 employees and manages about 4,100 million sq ft of commercial space. It is one of the "Big Three" commercial real estate services companies, alongside CBRE and JLL.
Learn more about Cushman & Wakefield
Size
50,000 employees
Market Cap
$2.6 billion
Industry
Net Income
-$220.5 million
Founded
1917
5 Year Trend
+8.6%
Revenue
$7.8 billion
NASDAQ

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