Garver's internally developed mobile light data collection system, Lumitracker, has earned industry recognition and strong customer adoption. As Garver continues to expand Lumitracker's presence, we are seeking a Client Relationship Manager who is deeply focused on building, strengthening, and sustaining long-term relationships with municipal, Department of Transportation (DOT), and related clients.
This role is centered on account management, client partnership, and relationship-driven growth. The ideal candidate will serve as a trusted advisor to public sector clients, ensuring long-term success, repeat business, and expansion within existing and new accounts while representing Lumitracker as a strategic solution.
Key Responsibilities
Client Relationship Management, Account Growth & Business Development- Serve as the primary point of contact and relationship owner for clients, acting as a trusted advisor by aligning Lumitracker solutions with client infrastructure goals, challenges, and priorities.
- Build, maintain, and strengthen relationships with city officials, public works leaders, DOT stakeholders, and key decision-makers to foster long-term, trust-based partnerships.
- Own and manage the full client lifecycle, including account growth, retention, and expansion, while identifying opportunities to deepen engagement and increase solution adoption.
- Develop and execute relationship-driven strategies to grow Lumitracker adoption in municipal and DOT markets, including pursuing new clients through networking, referrals, and industry engagement.
- Lead and manage all client interactions and deliverables-including regular check-ins, site visits, proposals, negotiations, and contract discussions-while coordinating with regional teams to ensure a unified, high-quality client experience across multiple accounts.
Preferred Qualifications- Proven experience managing and growing client relationships with municipal, DOT, or other public-sector organizations.
- Demonstrated success building long-term partnerships and navigating government procurement and contracting processes.
- Strong communication, presentation, relationship-building, and stakeholder management skills.
- Ability to manage multiple client accounts simultaneously while driving retention, growth, and client satisfaction.
- Self-motivated and collaborative, with knowledge of infrastructure, transportation, or smart city technologies and willingness to travel as needed.
- High-school diploma (required); 2- or 4- year degree preferred
- Lighting industry experience is a plus
Grow With UsGarver offers its employees programs such as company-paid professional memberships, support for industry licenses, and continuing education opportunities that foster a progressive atmosphere. We provide the tools, resources, and environment to develop leaders, stimulate ideas, and accomplish impactful projects. With competitive compensation, attractive benefits, and a comprehensive wellness program, Garver supports true work-life balance.
Founded in 1919, Garver is an employee-owned engineering, planning, and environmental services firm serving aviation, transportation, buildings, federal, water and wastewater markets, and more. Ranked among Engineering News-Record's Top 100 Design Firms, Garver employs over 1,400 people and is recognized for its people-first culture.
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