The Customer Onboarding Project Manager is responsible for managing the overall project plan for assigned projects including new business start-ups and special projects to ensure work is completed on time, within budget and achieves KN/Customer objectives. This includes developing and managing project plans, oversight of project controls, facilitating meetings, project reporting, metrics collection and assessment, risk management, contract management, and contingency planning. May supervise or have indirect supervisory responsibility for other personnel relative to all work performed on assigned projects.

How you create impact
• Develop project plans and recommendations in support of KN/Customer objectives and lead implementation; track and report on the status of the project.
• Develop rapport with client management and maintain strong working relationships. Successfully manage customer expectations.
• Direct members of the respective project teams during the course of each implementation phase; the number of team members will typically vary between 3 and 15.
• Control and monitor project effectiveness; update project plan as necessary.
• Manage project scope and ensure change control process is adhered to.
• Identify, track, manage and mitigate project issues and risks.
• Develop escalation process to channel issues and concerns to appropriate parties.
• Represent KN in meetings with external parties including client, consultants, vendors, and others.
• Provide regular project communications and timely status reports, as well as align goals, objectives and priorities within the team.

What we would like you to bring
• 3-5 years' management experience in a warehouse environment or as a Project Manager
• Bachelor's Degree in Business, Logistics or related field or equivalent work experience required
• The ability to create and manage work plans and timelines and handle multiple priorities is essential
• Must work well in a collaborative team environment and communicate (verbal and written) effectively with customers, peers and senior management
• Proficiency in Microsoft Office products required
• Up to 50% tavel may be requiredWorking knowledge of financial reporting systems
• Working knowledge of Warehouse & Transportation Management Systems (WMS & TMS)
• Working knowledge of financial reporting systems
• Six Sigma Certification and understanding of LEAN program methodologies preferred

"This position is not eligible for employment visa sponsorship. Applicants must be currently authorized to work in the United States on a full-time basis without the need for current or future employer sponsorship."

What’s in it for you

At Kuehne+Nagel we strive daily to inspire, empower, and deliver not only to our customers, but also to our colleagues. We offer a dynamic global work environment with opportunities for excellent training programs and career mobility. Base salary is part of a competitive total rewards package that includes health and welfare benefits, a 401k retirement savings plan, tuition reimbursement, and incentive compensation for eligible roles. Individual pay may vary from the target range and is determined by a number of factors including experience, skills, job location, internal pay equity, and other relevant business considerations. Kuehne+Nagel reviews pay ranges regularly to ensure competitive and fair pay based on industry market data. #LI-remote