Essential Duties & Responsibilities
• Coordinates pick-ups and deliveries (domestic / international), including prepping the necessary paperwork
• Schedules and manages outside warehousing, including intracompany transfers and associated transportation
• Manages and onboards vendors to support procurement of storage trailers (customer safety tock program)
• Determines appropriate shipment methods
• Partners with leadership regarding logistic strategy development
• Qualifies logistics suppliers, conducts annual RFP, and maintains carrier lists
• Manages pricing with freight forwarders and customs brokers
• Controls costs: evaluates shipments, consolidates loads, and selects cost-efficient shipment methods
• Analyzes freight charges and prepares reporting
• Audits and assigns general ledger codes to all freight vendor invoices
• Uses judgment to interpret internal and external issues and develop best practices
• Uses specialized knowledge to solve higher complexity problems
• Acts as a liaison between customers, freight carriers, operations, and supply chain departments
• Develops and maintains logistics procedures and task tracking
• Reviews internal/customer issues in relation to logistics and acts to ensure they are resolved
• Investigates, evaluates, and settles customer complaints and freight claims
• Ensures compliance with established logistics policies and procedures
• Manages Ranpak item list and the appropriate freight class, NMFC, and harmonized codes
• Ensures that all Ranpak US imports/exports comply with US regulations for valuation
• Other duties as assigned

Qualifications
• 4+ years logistics experience, including supervisory role
• International freight management experience, including customs regulations, tariffs, harmonized codes, etc.
• Demonstrated interpersonal, communication, organization, customer service, and problem-solving skills
• Bachelor's degree in Transportation, Logistics, Supply Chain, Business Administration, or related course of study
• Warehouse and operations functional experience
• Experience with a manufacturing company that has a global footprint and supply chain
• Logistics software experience / working knowledge (TMS)
• SAP experience

Supervisory Responsibilities: Yes

Physical Demands and Work Environment:

Office Setting
• Choice of sitting or standing or alternating between them (stand-up desk optional)
• Keyboarding/typing on a computer for extended periods of time
• Moderate noise, i.e., phones, printer, light foot traffic