ABOUT THE ROLEThe Logistics Manager will play a critical role in supporting the company's inbound and outbound logistics operations. This individual contributor position focuses on day-to-day execution, systems administration, carrier relationship management, and operational support across the U.S., Canada and Puerto Rico. The role partners closely with cross-functional teams and third-party providers to ensure efficient, cost-effective, and reliable transportation services.
SCHEDULEMonday-Friday (standard business hours) - Remote Available
Limited travel may be required for carrier meetings or operational support.
Pay is based on experience
BENEFITSWe offer a comprehensive benefits package designed to support your life, health, and future. Benefits begin 0-90 days after hire and include Vacation, Personal, and Sick time; Medical, Dental, Vision, Life Insurance, and Disability coverage; Flexible Spending Accounts; and a 401(k) plan. You'll also enjoy discounts on brand-name apparel, fun employee events, and meaningful opportunities for growth and advancement. Join a company that invests in you from day one.
WHAT YOU WILL DOOperations & Systems Support - Oversee ERP and transportation management systems (TMS) inputs and reporting.
- Ensure data accuracy for rates, routing, and carrier performance.
- Support inbound and outbound freight execution across parcel, LTL, truckload, and regional carriers.
- Monitor carrier service levels, shipment visibility, and exception reporting to support timely deliveries.
- Conduct data analysis to identify cost trends, service issues, and improvement opportunities.
- Carrier & 3rd Party Management
- Serve as a primary point of contact for carrier partners, assisting with issue resolution and performance tracking.
- Support contract execution and day-to-day communication with parcel and freight carriers.
- Collaborate with third-party logistics providers (3PLs) to align daily operations and escalate issues as needed.
Cross-Functional Collaboration - Partner with Distribution Center operations, Customer Service, Finance, and IT teams to ensure alignment on transportation priorities.
- Provide logistics data and insights for cross-functional initiatives and reporting.
- Assist in preparing materials for carrier business reviews and operational updates.
Performance & Continuous Improvement- Track key transportation KPIs including cost per box, on-time performance, and carrier compliance.
- Recommend process improvements to reduce cost and improve service reliability.
- Support operational projects such as onboarding new carriers or system enhancements.
WHAT WE'RE LOOKING FOR- 10+ years of experience in transportation, logistics, or supply chain operations (parcel, LTL, and truckload preferred).
- Strong knowledge of transportation systems and carrier management.
- Analytical skills with the ability to interpret data, identify trends, and make recommendations.
- Proven ability to collaborate effectively with internal teams and external partners.
- Excellent communication and problem-solving skills.
- Limited travel may be required for carrier meetings or operational support.
PHYSICAL DEMANDS & WORKING ENVIRONMENTThe physical demands/working environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to talk or listen.
