McQuay International

Logistics Coordinator

McQuay International$66K — $108K *
US-AnywhereRemote in Minnesota, US
Transportation
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • Associate's Degree or Equivalent Experience
  • 2 to 4 years relevant experience in logistics
  • Experience with Salesforce or any GPS related software
  • Work visa sponsorship is not available for this position

Responsibilities

  • Serve as liaison between logistics and order fulfillment
  • Schedule and dispatch equipment for jobs with Operations
  • Address customer inquiries and direct technical questions to appropriate resources
  • Ensure professional customer interactions
  • Maintain rental contracts to ensure timely renewals and escalations
  • Obtain necessary credit or legal approvals
  • Update trailer fleet with DOT licensing status
  • Coordinate job startup and follow-up communications with customers
  • Generate invoices and process billings for customers
  • Maintain GPS units for operational functionality
  • Manage warranty administration processes
  • Keep OSHA logs current
  • Record customer data and sales tracking in Oracle and Salesforce
  • Ensure timely closure of all work orders with proper paperwork filing

Benefits

  • Multiple medical insurance plan options along with dental and vision coverage
  • 401K retirement plan with significant employer contributions
  • Company-provided life insurance with options for additional coverage
  • Short term and long-term disability insurance
  • Three weeks of paid time off plus 11 company-paid holidays
  • Accrual of vacation on a monthly basis
  • Paid sick time according to applicable laws
  • Paid parental leave and tuition reimbursement after six months of employment
Full Job Description
Daikin Applied is seeking a Logistics Coordinator II who will be in charge of assisting the Operations Manager with daily activities within the equipment transportation process. This role will be responsible for compiling data for customers, analysis of data, coordinating deliveries and issuing PO's for maintenance. This role will be responsible for coordinating delivery, customer service, order fulfilment coordination and administrative functions that support the rental business.

Location: Remote US

What you will do:
  • Liaison between logistics and order fulfillment
  • Work with Operations in scheduling and dispatching equipment for jobs
  • Handles customer inquiries and routes questions of technical nature to the appropriate resource
  • Maintains professional and courteous customer contact
  • Maintains existing rental contract base by ensuring on-time renewal of assigned contracts, including escalation and upgrade of contracts
  • Obtains credit or legal approvals as necessary
  • Keep trailer fleet up- to- date with DOT licensing
  • Coordinates job start ups and maintain communication with customer regarding scheduling for the start up and follow-up on jobs in progress/completed
  • Invoices and bills customers
  • Maintain GPS Units and monitoring to make sure functioning
  • Coordinates warranty administration process
  • Maintain OSHA logs
  • Maintains customer information and sales tracking in Oracle and other systems (such as salesforce.com). This includes work orders, new customer information, and freight costs for billing purposes
  • Ensures timely close-out on all work orders and that all associated paperwork (P.O., etc.) is received and filed with the proper job


What's in it for you:
  • The ability to make an impact and shape your career with a company that is passionate about growth
  • The support of an organization that believes it is vital to include and engage diverse people, perspectives, and ideas to achieve our best


Minimum Qualifications:
  • Associate's Degree or Equivalent Experience
  • Experience with Salesforce or any other GPS related software
  • 2 to 4 years relevant experience in logistics
  • Work visa sponsorship is not available for this position


Benefits:
  • Daikin Applied offers the following benefits for this position, subject to applicable eligibility requirements:
  • Multiple medical insurance plan options + dental and vision insurance
  • 401K retirement plan with employer contributions matching 100% of the first 3% of employee contributions and 50% on the next 2% of employee contributions
  • Company provided life insurance + optional employee paid voluntary life insurance, dependent life coverage and voluntary accident coverage
  • Short term and long-term disability
  • 3 weeks of paid time off for new employees + 11 company paid holidays
  • Vacation accrues on a monthly basis, unless applicable federal, state and local law requires a faster accrual
  • Paid sick time in accordance of the federal, state and local law
  • Paid parental leave and tuition reimbursement after 6 months of continuous service


The typical hourly rate for this position ranges from $31.73 - $52.29 an hour in MN. The range displayed represents the pay range for all positions in the job grade which this position falls. Individual base pay will depend on a wide range of factors including your skills, qualifications, experience, and location.

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About McQuay International

McQuay International is a manufacturer of HVAC equipment and solutions. The company was founded in 1933 and is headquartered in Minneapolis, Minnesota. McQuay International offers a range of products including air conditioning units, chillers, and air handling units. The company has operations in North America, Europe, and Asia. McQuay International is a subsidiary of Daikin Industries, Ltd.
Learn more about McQuay International
Size
1,000 employees
Industry

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