Job Type
Full-time
Description
Lead the team behind exceptional lending experiences.As Loan Processing Manager, you will oversee the daily operations of our consumer and mortgage loan processing functions while leading a team dedicated to delivering outstanding service and operational excellence.
Key Responsibilities- Lead, coach, and develop a team of loan processing professionals.
- Ensure loan files move efficiently through the pipeline while meeting established service and closing timelines.
- Oversee the preparation and delivery of accurate, compliant loan documentation.
- Monitor loan conditions, approvals, and closing requirements to support seamless transactions.
- Maintain compliance with credit union policies and applicable federal and state regulations.
- Develop, document, and improve department procedures and workflows.
- Manage key vendor relationships supporting loan processing operations.
- Utilize reporting and analytics to measure performance, identify opportunities, and support decision-making.
- Foster strong partnerships across departments to improve communication and efficiency.
- Guide the team through change while promoting continuous learning and professional growth.
What Success Looks LikeThe successful candidate will:
- Build an engaged, service-focused, and cross-trained team.
- Create a positive environment that values accountability, collaboration, and development.
- Anticipate challenges and proactively identify solutions.
- Communicate effectively with employees, leaders, members, vendors, and business partners.
- Consistently seek opportunities to improve processes and enhance the lending experience.
- Champion Atlantic's service standards and organizational values.
Requirements
Experience- 3-5 years of lending, loan processing, operations, or related leadership experience.
- Demonstrated success leading, coaching, and developing employees.
- Experience managing priorities in a fast-paced, service-driven environment.
Education:
- Associate degree or relevant certification or licensing, specialized industry training,
Skills & Competencies- Strong leadership and team development abilities.
- Knowledge of consumer and mortgage lending operations.
- Process improvement and problem-solving mindset.
- Excellent verbal and written communication skills.
- Strong organizational and analytical abilities.
- Ability to manage compliance requirements and operational risk.
- Commitment to continuous learning and professional growth
Salary Description
$90,000-$95,000
