Linux System Administrator Level 2 Position SummaryDarkStar Intelligence is seeking a System Administrator Level 2 who provides support for implementation, troubleshooting and maintenance of Information Technology (IT) systems. Manages IT system infrastructure and any processes related to these systems. Provides support to IT systems including day-to-day operations, monitoring and problem resolution for all of the
client/server/storage/network devices, mobile devices, etc. Provides Tier 1 (Help Desk) and Tier 2 (Escalation) problem identification, diagnosis and resolution of problems. Provides support for the escalation and communication of status to agency management and internal customers. Provides support for the dispatch system and hardware problems and remains involved in the resolution process. Configures and manages UNIX and Windows operating systems and installs/loads operating system software, troubleshoots, maintains integrity and configures network components along with implementing operating systems enhancements to improve reliability and performance.
Location: Annapolis Junction, MD
Schedule (FT/PT): Full-Time
Travel Required: No
Shift: Day
Remote Type: No Remote
Security Clearance: Current TS/SCI
Polygraph: Current FS Polygraph
Primary Duties and Responsibilities- Provide support for implementation, troubleshooting and maintenance of IT systems
- Provide Tier 1 (Help Desk) problem identification, diagnosis and resolution of problems
- Manage the daily activities of configuration and operation of IT systems
- Provide assistance to users in accessing and using IT systems
- Provide Tier 1 (Help Desk) and Tier 2 (Escalation) problem identification, diagnosis and resolution of problems
- Provide support to IT systems including day-to-day operations, monitoring and problem resolution for all of the client/server/storage/network devices, mobile devices, etc.
- Provide support for the escalation and communication of status to agency management and internal customers
- Optimize system operations and resource utilization, and perform system capacity analysis and planning
- Provide in-depth experience in trouble-shooting IT systems
- Provide detailed analysis and feedback to agency management and internal customers for escalated tickets
- Provide support for the dispatch system and hardware problems and remains involved in the resolution process
- Configure and manage UNIX and Windows (or other applicable) operating systems and installs/loads operating system software, troubleshoot, maintain integrity of and configure network components, along with implementing operating systems enhancements to improve reliability and performance
Requirements- Active TS/SCI with FS Polygraph security clearance.
- Ten (10) years experience as a SA in programs and contracts of similar scope, type, and complexity is required. Bachelor's degree in a technical discipline from an accredited college or university is required. Five (5) years of additional SA experience may be substituted for a bachelor's degree.
- Five (5) years experience in the design, plan, installation, configuration, and sustainment of a Red Hat Linux (RHEL) environment.
- Five (5) years experience in the creation of automation scripts for configuration, backup, and restoration using well know scripting languages (for example bash/Perl).
- Three (3) years experience in implementing OS level clustering.
- Five (5) years experience performing Puppet system administration. Five (5) years experience installing software from YUM repositories, RPM Files, tar-balls, or source code.
- Five (5) years experience in researching, acquiring, and applying IAVA patches.
- Five (5) years experience in using Unix/Linux command line.
- Five (5) years experience with VMWare architecture, Installation and configuration. Experience with facilitating failover with VMotion, VMWare template library, and VMWare monitoring capability.
- Salt (formerly SaltStack) experience
Salary Range $150,000 - $250,000 per year This pay range is a general guideline and not a guarantee of specific compensation or salary. When extending an offer, DarkStar Intelligence considers various factors, including (but not limited to) the job's responsibilities, education, experience, knowledge, skills, and abilities, as well as internal equity, market data alignment, applicable bargaining agreements (if any), and other relevant laws.
