Industry/Sector
Insurance
Specialism
Operations
Management Level
Senior Manager
Job Description & Summary
A career in our Customer Service practice, within Operations Consulting services, will provide you with the opportunity to help our clients optimise all elements of their operations to move beyond the role of a cost effective business enabler and become a source of competitive advantages. We focus on product innovation and development, supply chain, procurement and sourcing, manufacturing operations, service operations and capital asset programmes to drive both growth and profitability.
Our team helps organisations improve their customer interface, service delivery, and middle and back office operations. We use customer insights and market analytics to help our clients make smarter decisions, integrate products and services, and optimise their customer operations to enable sustainable growth.
The Opportunity
As part of the Life Annuity Group Benefits Insurance team you lead the creation and implementation of impactful Insurance initiatives. As a Senior Manager you lead large projects, innovate processes, and maintain operational excellence while interacting with clients at a senior level to drive project success. You are also responsible for building trust with multi-level teams and stakeholders through open and honest conversation, motivating and coaching teams to solve complex problems.
Responsibilities
- Lead the development and execution of Insurance initiatives
- Drive project success through senior client interactions
- Innovate and improve processes to maintain operational excellence
- Build trust with teams and stakeholders through transparent communication
- Motivate and coach teams to address and resolve complex issues
- Apply strategic thinking to deliver impactful results
- Maintain a focus on achieving top-quality outcomes
- Foster a collaborative and inclusive team environment
What You Must Have
- Bachelor's Degree
- 7 years of combined experience in Consulting and the Insurance industry
What Sets You Apart
- Bachelor's Degree in Actuarial Science, Banking and Insurance, Banking and Finance, Business Administration/Management, Economics, Economics and Finance, Economics and Finance & Technology, Finance, Finance & Technology, Management Information Systems, Organizational Management, Operations Management/Research preferred
- Proven success in operationalizing business strategies
- Proficiency in transforming chain functions
- Client relationship and network building skills
- Experience in quantitative and qualitative benchmarking
- Ability to manage complex business initiatives
- Proficiency in insurance technology and analytics
- Leadership and team-building abilities
Travel Requirements
Up to 60%
Job Posting End Date
The salary range for this position is: $124,000 - $280,000. Actual compensation within the range will be dependent upon the individual's skills, experience, qualifications and location, and applicable employment laws. All hired individuals are eligible for an annual discretionary bonus. PwC offers a wide range of benefits, including medical, dental, vision, 401k, holiday pay, vacation, personal and family sick leave, and more. To view our benefits at a glance, please visit the following link: https://pwc.to/benefits-at-a-glance
