Position: Licensed Technician
Employment Status: Full-Time
Dealership: OpenRoad Acura Richmond
Department: Service
Compensation:$38-$42 per hour
A Career at OpenRoad Means You'll Enjoy:
- Opportunity to work with a variety of OEM Brands including Acura, Audi, BMW, Buick, Cadillac, Chevrolet, Chrysler, Dodge, GMC, Honda, Jaguar, Jeep, Land Rover, Lexus, Mazda, Mercedes-Benz, MINI, Porsche, Ram, Rolls-Royce, Subaru, Toyota, Volkswagen
- Exclusive perks and benefits, including Tool Subsidy Program, Footwear Subsidy Program, a Discounted Vehicle Purchasing Program, RRSP matching, and referral bonuses
- Comprehensive extended health and dental plan (applicable for full-time positions only)
- Strong focus on training, development, and internal promotion opportunities
- Be part of collaborative, friendly, and progressive work culture with an emphasis on transparency, innovation, relationship, and empowerment
- Be part of a culture that celebrates you through employee recognition programs and engagement events
ROLE & RESPONSIBILITIES:
- Receive repair orders from dispatch tower/Service Advisor and perform work as outlined on repair order with efficiency and accuracy.
- Ensure work is performed in accordance with dealership and factory standards.
- Communicate with parts department to obtain needed parts. Save and tag parts if the job is under warranty or if requested by the customer.
- Examine the vehicle to determine if additional safety or service work is required.
- Advise Service Advisor immediately if additional work is needed, if work outlined is not needed, or if repairs cannot be completed within the time promised.
- Inform dispatcher when the job is started, finished, or interrupted. Be particularly attentive to repair orders on vehicles marked "RUSH" or "CUSTOMER WAITING".
- Complete and maintain documentation of work performed.
- Road-test vehicles to quality-check work performed.
- Supervise the work of any apprentice technicians as assigned to you by management.
- Attend factory-sponsored training classes. Keep abreast of factory technical bulletins.
- Ensure that customers' cars are kept clean.
- Keep the shop area neat, clean, and free of safety hazards.
- Comply with Federal, Provincial and Municipal regulations, such as those governing the disposal of hazardous wastes
- Assist in creating quotes for additional work required.
- Keep up to date on online training as required
- Follow company safety policies and practices, and immediately, report any and all accidents to a Manager/Supervisor.
- This position will be expected to perform other duties as assigned by management.
KNOWLEDGE, SKILLS, AND ABILITIES REQUIRED:
- Must be a fully licensed Technician.
- Working knowledge of automotive equipment
- Possess strong diagnostic and problem-solving skills in order to maintain optimal customer satisfaction.
- A highly self-motivated and organized individual.
- Well-developed interpersonal skills to effectively work with other members of the Service Department team.
- Must be committed to consistently delivering high-quality work.
- Ability to make sound decisions in a manner consistent with the essential job functions.
- A valid Canadian driver's license, and the ability to provide drivers abstract for review.
Internal Candidates:
To be considered, please complete and submit the Internal Endorsement Form available on SharePoint. Please ensure all required information is provided, as incomplete submissions may delay the application process. [Link]
Grow Your Career at OpenRoad!
We thank all applicants for their interest; however, only those selected for an interview will be contacted.
