Auto Service Advisor - Writer

OpenRoad Auto Group

$75K — $150K *
Union, NJ 07083In-Person
Manufacturing & Automotive
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • Previous experience as an automotive service advisor, in customer service, or sales is preferred
  • Strong communication and interpersonal skills
  • Ability to multitask in a fast-paced environment
  • Excellent organizational and problem-solving abilities
  • Basic knowledge of automotive systems is preferred
  • Professional appearance and a customer-first attitude
  • Proficiency with dealership management systems is a plus
  • Valid driver's license required

Responsibilities

  • Greet customers and assess their vehicle service needs
  • Schedule service appointments and manage workflow efficiency
  • Prepare accurate repair orders and provide service estimates
  • Communicate recommended repairs and necessary maintenance services
  • Coordinate with technicians to ensure timely vehicle completion
  • Keep customers informed throughout the repair process
  • Review completed repairs and explain services performed
  • Build lasting relationships with customers through exceptional service

Benefits

  • Competitive compensation with performance incentives
  • Medical, dental, and vision benefits
  • Paid time off and holidays
  • Ongoing training and career development
  • Employee vehicle purchase and service discounts
  • Supportive team environment
  • Opportunities for advancement within a growing dealership organization
Full Job Description
Automotive Service Advisor
Join Our Team and Help Deliver an Exceptional Service Experience
Annual Earnings $75,000-$150,000
Are you a customer-focused professional with a passion for the automotive industry? We're seeking an Automotive Service Advisor to serve as the key connection between our customers and service department. In this role, you'll help ensure every customer receives outstanding service while contributing to the success of a busy, high-performing dealership.
What You'll Do
  • Greet customers and assess vehicle service needs
  • Schedule service appointments and maintain workflow efficiency
  • Prepare accurate repair orders and service estimates
  • Communicate recommended repairs and maintenance services
  • Coordinate with technicians to ensure timely vehicle completion
  • Keep customers informed throughout the repair process
  • Review completed repairs and explain services performed
  • Build lasting customer relationships through exceptional service
What We're Looking For
  • Previous automotive service advisor, customer service, or sales experience preferred
  • Strong communication and interpersonal skills
  • Ability to multitask in a fast-paced environment
  • Excellent organizational and problem-solving abilities
  • Basic automotive knowledge preferred
  • Professional appearance and customer-first attitude
  • Proficiency with dealership management systems is a plus
  • Valid driver's license
What We Offer
  • Competitive compensation with performance incentives
  • Medical, dental, and vision benefits
  • Paid time off and holidays
  • Ongoing training and career development
  • Employee vehicle purchase and service discounts
  • Supportive team environment
  • Opportunities for advancement within a growing dealership organization


Apply today and help keep our customers on the road with confidence.

Similar Jobs

More Jobs at OpenRoad Auto Group

More Manufacturing & Automotive Jobs

Find similar Auto Service Advisor - Writer jobs: