Moody's Investors Service

Let's begin! Senior Training Operations Manager - Sales (15349)

Moody's Investors Service • $113K — $164K *
Finance & Insurance
8 - 10 years of experience
Job Overview by Ladders

Qualifications

  • 8+ years of experience in Sales, Revenue Enablement, or Learning and Development with 3+ years in leadership roles
  • Experience with complex, multi-stakeholder sales cycles for enterprise accounts
  • Knowledgeable in financial services and analytics, adept at engaging sophisticated B2B buyers
  • Proficiency in Salesforce; familiarity with Outreach, Gong, and Revenue Technology tools is advantageous
  • Experience in value-selling methodologies across global teams
  • Fluency with AI platforms such as OpenAI and Microsoft Copilot, particularly in sales workflows
  • Strong background in implementing AI solutions for transformation and governance

Responsibilities

  • Develop and manage global enablement strategy for Strategic Accounts
  • Create strategic account planning frameworks for enterprise relationships
  • Deliver training focused on consultative selling, executive engagement, and negotiations
  • Design onboarding and certification paths for continuous product knowledge
  • Manage enablement content library and technology stack
  • Integrate AI-driven selling practices into Strategic Account Teams
  • Establish a scorecard to connect enablement activities to revenue outcomes

Benefits

  • Medical, dental, and vision coverage
  • Parental leave and paid time off
  • 401(k) plan with contributions options
  • Life, disability, and accident insurance
  • Discounted employee stock purchase program
  • Tuition reimbursement opportunities
Full Job Description
Skills and Competencies
  • 8+ years of experience in Sales, Revenue, or Go-to-Market Enablement, or Learning and Development and program management in a sales-supporting function, including 3+ years leading and managing teams
  • Demonstrated experience enabling enterprise or strategic account teams navigating complex, multi-stakeholder sales cycles
  • Understanding of the financial services, credit, risk, and analytics landscape, or proven ability to ramp quickly on complex, data-driven B2B solutions sold to sophisticated buyers such as risk officers, treasurers, CFOs, and portfolio managers
  • Familiarity with Salesforce is critical; hands-on experience with Outreach, Gong, Highspot, and other Revenue Technology tools is a strong plus
  • Familiarity with multiple sales methodologies including Corporate Visions, Challenger (Richardson), and MEDPICC is a strong plus
  • Experience supporting value-selling methodologies and scaling them consistently across global regions in a highly matrixed organization
  • Fluency embedding AI platforms such as Claude/Anthropic, OpenAI, and Microsoft Copilot into selling workflows; comfort supporting Moody's internal agentic solutions and the Agentic Solutions Certification
  • Deep expertise in artificial intelligence, with a track record of implementing advanced AI solutions to drive strategic transformation and operational efficiency. Strong experience using AI tools to lead innovation initiatives. Demonstrated leadership in managing AI-related risks, ensuring ethical governance, and fostering a culture of responsible AI adoption across the organization

Education
  • Bachelor's degree in Business, Marketing, Communications, or a related field required; advanced degree preferred

Responsibilities

The Associate Director, Sales Enablement equips Moody's global Strategic Account Teams with the training, content, and tools needed to grow and retain our highest-value client relationships.
  • Own the global enablement strategy, readiness model, and operating rhythm for Strategic Accounts, partnering with account leadership across AMER, EA, and APAC
  • Build and embed strategic account planning frameworks including whitespace mapping, stakeholder and relationship mapping, and multi-threaded pursuit strategies for enterprise, multi-year relationships
  • Deliver value-based and consultative selling training, executive engagement programs, negotiation curricula, and land-and-expand motions specific to strategic accounts
  • Design role-based onboarding and certification paths and facilitate continuous learning on product readiness, competitive positioning, and vertical expertise
  • Own the enablement content library and technology stack including Salesforce, Highspot, Gong, Outreach, and the Learning Management System; drive global adoption and measure impact
  • Embed AI-driven selling practices and drive adoption of Moody's internal agentic solutions across Strategic Account Teams globally
  • Establish a global enablement scorecard tying program activity to pipeline and revenue outcomes, reported quarterly to senior leadership, with a focus on win rates, whitespace conversion, and net retention

About the Team

Our Global Sales Operations and Enablement team is the backbone of Moody's commercial engine, responsible for equipping our sales organization with the strategy, tools, content, and intelligence needed to win and grow in competitive markets. We operate across the globe, partnering with our Sales Teams to drive consistent, high-impact go-to-market execution. By joining our team, you will be part of a high-visibility, cross-regional function that sits at the intersection of technology, enablement innovation, and AI adoption, directly influencing the growth of Moody's most valued client relationships.

For US-based roles only: the anticipated hiring base salary range for this position is $113,200.00 - $164,050.00, depending on factors such as experience, education, level, skills, and location. This range is based on a full-time position. In addition to base salary, this role is eligible for incentive compensation. Moody's also offers a competitive benefits package, including not but limited to medical, dental, vision, parental leave, paid time off, a 401(k) plan with employee and company contribution opportunities, life, disability, and accident insurance, a discounted employee stock purchase plan, and tuition reimbursement.

About Moody's Investors Service

Moody's Investors Service is a bond credit rating business that provides research, credit rating, and financial risk analysis services. The company’s ratings and analysis track debt that covers various countries, corporate issuers, public finance issuers, and structured finance obligations. Additionally, the company also offers predictive ratings, research and investor briefings, pricing and valuation tools, and credit opinions. The company’s primary goal is to help investors analyze the credit risks associated with fixed-income securities. Moody’s Investor Service rates debt securities in several market segments related to public and commercial securities in the bond market. These include government, municipal and corporate bonds; managed investments such as money market funds, fixed-income funds, and hedge funds; financial institutions that include banks and non-bank finance companies; and asset classes in structured finance. Considered one of the Big Three credit rating agencies, Moody’s Investor Service employs approximately 6,100 people worldwide and maintains a presence in 28 countries. Moody’s Investor Service was founded by John Moody in 1999 and is headquartered in New York City, United States.

Moody's Investors Service Careers

Join the esteemed team at Moody's Investors Service, a leading global provider of credit ratings, research, and risk analysis. This is a prime opportunity to be part of a company that values professional growth, leadership, and innovation in the financial industry.

Work You’ll Do

At Moody's Investors Service, the focus is on empowering the financial community to make better decisions through high-quality, independent, and rigorous analytics. The team at Moody's Investors Service is dedicated to maintaining and enhancing the transparency, integrity, and efficiency of global markets.

Explore Job Opportunities and Internships

Moody's Investors Service offers a variety of career paths, including full-time positions and internships that provide valuable industry experience. The company is committed to fostering a culture of excellence where skilled, passionate, and solution-driven team players thrive.

Innovative Work Environment

Engage in work that matters with a team that combines deep industry expertise with innovation to deliver insights that matter to global markets. Moody's Investors Service is at the forefront of integrating cutting-edge technology and data analysis in the financial sector.

Professional Growth and Development

Moody's Investors Service believes in future-proofing careers by offering unmatched opportunities for professional development and advancement. Whether through leadership programs, diversity training, or networking events, employees are equipped to excel in their careers and contribute to the company's success.

Benefits and Culture

The culture at Moody's Investors Service is built on a foundation of respect, integrity, and inclusion. Employees enjoy comprehensive benefits designed to support their health, well-being, and financial security. The company's commitment to diversity and inclusive growth makes it a leader not just in financial services, but also as an employer of choice.

Join the Team

Discover the range of positions available, from analyst roles to leadership opportunities. Moody's Investors Service is actively hiring and looking for individuals who bring creativity, teamwork, and a strong work ethic to the table.

Prepare for Your Interview

To join Moody's Investors Service, start by tailoring your resume to highlight relevant skills and experiences. Prepare for your interview by researching the company's impact on the financial industry and come ready to discuss how your background aligns with the company's goals and values.

Stay Connected

Keep up to date with the latest from Moody's Investors Service by following their career blog. Gain insights from insiders, and stay informed about new job openings and industry news.

Career Advancement at Moody's Investors Service

With a steadfast commitment to nurturing talent and a clear path for career advancement, Moody's Investors Service remains a top choice for professionals aiming to excel in the financial sector. Explore how you can contribute to and benefit from the company's legacy of success.

Search Moody's Investors Service Jobs

Find the position that matches your skills and interests. Moody's Investors Service is looking for dedicated, curious, and innovative professionals to join their team. Explore the exciting and rewarding opportunities that await at Moody's Investors Service.
Learn more about Moody's Investors Service
Industry
Founded
1900

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