Moody's Investors Service

Let's begin! Product Analyst, Salesforce (14767)

Moody's Investors Service$99K — $143K *
Information Technology
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • Minimum 3 years experience in a Product Analyst, Business Systems Analyst, or similar role
  • Familiarity with Agile development and testing practices
  • Strong skills in requirements-gathering and process mapping
  • Ability to translate complex business needs into technical deliverables
  • Working knowledge of SQL and data models
  • Understanding of REST APIs and JSON
  • Experience with tools like Jira, Confluence, and Salesforce, along with proficiency in AI applications

Responsibilities

  • Translate business needs into user stories and technical specs
  • Work with product managers on backlog maintenance and roadmap planning
  • Collaborate with teams to ensure requirements clarity and feasibility
  • Conduct data analysis using SQL and other tools to resolve issues
  • Perform API testing and analysis with Postman
  • Define and support various testing scenarios across the product lifecycle
  • Investigate production issues, identify root causes, and coordinate resolution
  • Engage in Agile processes including sprint planning and retrospectives

Benefits

  • Medical, dental, and vision coverage
  • Paid time off and parental leave
  • 401(k) plan with employer contributions
  • Life, disability, and accident insurance
  • Discounted employee stock purchase plan
  • Tuition reimbursement program
Full Job Description
Skills and Competencies
  • Minimum 3 years experience as a Product Analyst, Business Systems Analyst, or similar role
  • Experience with software development lifecycles, Agile delivery, testing practices, and production support
  • Strong requirements-gathering, process-mapping, problem-solving, and documentation skills
  • Experience translating complex business requirements into actionable technical deliverables
  • Working knowledge of relational databases, data models, and SQL
  • Understanding of REST APIs, JSON, and system-to-system integrations
  • Experience with tools such as Jira, Confluence, Postman, Tableau, Power BI, Salesforce, and Salesforce CPQ and Billing
  • Demonstrated proficiency in artificial intelligence concepts, with hands-on experience using AI tools to streamline workflows and enhance operational efficiency. Proven ability to implement AI-powered solutions to solve business challenges. Demonstrates a growing awareness of AI risk management and a commitment to responsible and ethical AI use


Education
  • Bachelor's degree in Information Systems, Computer Science, Finance, or a related discipline


Responsibilities

We are seeking a technically capable Product Analyst to support our billing and pricing product team, combining traditional analysis skills with a strong understanding of databases, APIs, and software development practices.
  • Translate business requirements into user stories, process flows, functional requirements, acceptance criteria, and technical specifications
  • Partner with product managers to define priorities, maintain the product backlog, and support roadmap planning
  • Collaborate with developers, architects, and integration teams to ensure requirements are technically feasible and clearly understood
  • Use SQL and other data analysis tools to investigate issues, validate requirements, and reconcile data
  • Assist with API analysis and testing using tools such as Postman, including reviewing responses and payloads
  • Define test scenarios and support system integration testing, user acceptance testing, regression testing, and production validation
  • Investigate production issues, identify root causes, assess business impact, and coordinate resolution across technical and business teams
  • Participate in Agile ceremonies such as backlog refinement, sprint planning, demonstrations, and retrospectives


About the Team

Our Product team is responsible for defining and delivering digital solutions that empower Moody's business partners. By joining our team, you will be part of exciting work in commercial digital product development and customer experience innovation. We actively explore and adopt AI tools to improve processes and drive efficiency across our product lifecycle.

For US-based roles only: the anticipated hiring base salary range for this position is $99,200.00 - $143,900.00, depending on factors such as experience, education, level, skills, and location. This range is based on a full-time position. In addition to base salary, this role is eligible for incentive compensation. Moody's also offers a competitive benefits package, including not but limited to medical, dental, vision, parental leave, paid time off, a 401(k) plan with employee and company contribution opportunities, life, disability, and accident insurance, a discounted employee stock purchase plan, and tuition reimbursement.

About Moody's Investors Service

Moody's Investors Service is a bond credit rating business that provides research, credit rating, and financial risk analysis services. The company’s ratings and analysis track debt that covers various countries, corporate issuers, public finance issuers, and structured finance obligations. Additionally, the company also offers predictive ratings, research and investor briefings, pricing and valuation tools, and credit opinions. The company’s primary goal is to help investors analyze the credit risks associated with fixed-income securities. Moody’s Investor Service rates debt securities in several market segments related to public and commercial securities in the bond market. These include government, municipal and corporate bonds; managed investments such as money market funds, fixed-income funds, and hedge funds; financial institutions that include banks and non-bank finance companies; and asset classes in structured finance. Considered one of the Big Three credit rating agencies, Moody’s Investor Service employs approximately 6,100 people worldwide and maintains a presence in 28 countries. Moody’s Investor Service was founded by John Moody in 1999 and is headquartered in New York City, United States.

Moody's Investors Service Careers

Join the esteemed team at Moody's Investors Service, a leading global provider of credit ratings, research, and risk analysis. This is a prime opportunity to be part of a company that values professional growth, leadership, and innovation in the financial industry.

Work You’ll Do

At Moody's Investors Service, the focus is on empowering the financial community to make better decisions through high-quality, independent, and rigorous analytics. The team at Moody's Investors Service is dedicated to maintaining and enhancing the transparency, integrity, and efficiency of global markets.

Explore Job Opportunities and Internships

Moody's Investors Service offers a variety of career paths, including full-time positions and internships that provide valuable industry experience. The company is committed to fostering a culture of excellence where skilled, passionate, and solution-driven team players thrive.

Innovative Work Environment

Engage in work that matters with a team that combines deep industry expertise with innovation to deliver insights that matter to global markets. Moody's Investors Service is at the forefront of integrating cutting-edge technology and data analysis in the financial sector.

Professional Growth and Development

Moody's Investors Service believes in future-proofing careers by offering unmatched opportunities for professional development and advancement. Whether through leadership programs, diversity training, or networking events, employees are equipped to excel in their careers and contribute to the company's success.

Benefits and Culture

The culture at Moody's Investors Service is built on a foundation of respect, integrity, and inclusion. Employees enjoy comprehensive benefits designed to support their health, well-being, and financial security. The company's commitment to diversity and inclusive growth makes it a leader not just in financial services, but also as an employer of choice.

Join the Team

Discover the range of positions available, from analyst roles to leadership opportunities. Moody's Investors Service is actively hiring and looking for individuals who bring creativity, teamwork, and a strong work ethic to the table.

Prepare for Your Interview

To join Moody's Investors Service, start by tailoring your resume to highlight relevant skills and experiences. Prepare for your interview by researching the company's impact on the financial industry and come ready to discuss how your background aligns with the company's goals and values.

Stay Connected

Keep up to date with the latest from Moody's Investors Service by following their career blog. Gain insights from insiders, and stay informed about new job openings and industry news.

Career Advancement at Moody's Investors Service

With a steadfast commitment to nurturing talent and a clear path for career advancement, Moody's Investors Service remains a top choice for professionals aiming to excel in the financial sector. Explore how you can contribute to and benefit from the company's legacy of success.

Search Moody's Investors Service Jobs

Find the position that matches your skills and interests. Moody's Investors Service is looking for dedicated, curious, and innovative professionals to join their team. Explore the exciting and rewarding opportunities that await at Moody's Investors Service.
Learn more about Moody's Investors Service
Industry
Founded
1900

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