LensCrafters - Medford, MA - Licensed Assistant Manager

EssilorLuxottica • $75K — $87K *
Medford, MA 02155In-Person
Retail & Consumer Goods
Less than 5 years of experience
Reposted 2 days ago
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Job Overview by Ladders

Qualifications

  • High School diploma or equivalent required
  • Current & valid state Opticianry license required
  • 1+ years of management experience preferred
  • Strong knowledge of retail operations and processes
  • Basic math skills necessary for daily tasks
  • Familiarity with cash registers and computers
  • Strong English communication skills

Responsibilities

  • Deliver and improve on key performance metrics such as sales and customer satisfaction
  • Analyze market trends and competitor performance
  • Support the store manager in developing and executing business strategies
  • Lead and develop a high-performing team through training and mentorship
  • Provide constructive feedback to team members promptly
  • Participate in the recruitment process to build a strong team pipeline
  • Ensure compliance with company policies and maintain store safety

Benefits

  • Complementary health care options
  • Retirement savings plans available
  • Generous paid time off and vacation
  • Employee discounts on products
  • Potential for performance-based bonuses and commissions
Full Job Description
Requisition ID: 931435
Store #: 000166 LensCrafters
Position:Full-Time
Total Rewards: Benefits/Incentive Information

GENERAL FUNCTION

The Assistant Manager acts as a leader in absence of, or in support of the Store Manager & behaves as a business owner within the marketplace & LensCrafters organization. Represents LensCrafters as the premier destination for all vision needs within the community & delivers key performance metrics.

MAJOR DUTIES & RESPONSIBILITIES
  • Delivers quality & improvement to meet or exceed all key performance indicators (KPIs):
    • Comp Sales, % Sales to Plan; Conversion & Customer Count, Comp Growth; Increased Traffic; Store Operating Profitability; Continuity of Care, Exam Growth & Retention Goals; Net Promoter Score; Current year objectives
  • Demonstrates understanding of retail business & the capability to transfer knowledge to superior sales & business results. Learns & understands the competition & market trends.
  • Supports the store manager in diagnosing the business & leverages the synergies of Retail, Lab & Doctor to drive positive results.
  • Supports store business plans to maximize sales & profit, leverages strengths & addresses opportunities for recovery.
  • Partners with store manager to lead a team through strong knowledge & skills.
  • Provides training & guidance to team members.
  • Delivers clear & constructive feedback in a timely manner.
  • Informs store manager of any situation that may require any development or disciplinary action of others.
  • Supports recruiting, helps select high caliber team & creates talent pipeline.
  • Follows guidelines to optimally staff store.
  • Shows great pride in the store appearance & executes visual directives.
  • Strives to maintain positive working relationship with doctors.
  • Adheres to & ensures compliance of team to Company policies & procedures. Meets or exceed all goals.
  • Anticipates problems before they occur; explores underlying reasons and root cause; strives for long-term solutions to problems.
  • Performs & understands administrative duties.
  • Maintains a safe working environment for all.
  • Works a flexible schedule, including nights & weekends.
  • Under current & valid state Opticianry license perform the following:
    • Provides expertise & product knowledge on lens choices based on the patient's vision needs & doctor prescription.
    • Adjusts &/or repairs eyewear.
    • Presents and dispenses eyewear & creates a lasting impression.
    • Performs accurate digital measurements.


BASIC QUALIFICATIONS
  • High School graduate or equivalent
  • Current & valid state Opticianry license
  • 1+ year(s) management/supervisory experience with direct reports
  • Knowledge of retail operations, processes & policies
  • Strong basic math skills
  • Familiarity with cash register, computers & calculators
  • Must have a strong command of the English language for all written correspondence & oral communication
  • Strong communicator & listener
  • Demonstrated high-level of selling skills
  • Proven ability to problem solve


PREFERRED QUALIFICATIONS
  • College degree or equivalent
  • Previous experience in leadership position within retail & customer service industry
  • Knowledge of basic optics
  • Knowledge of current store merchandise
  • State licensure (if applicable) &/or ABO Certification in non-licensed states
  • Brand Final Inspector Certification
  • Brand Quality, Fitting & Adjusting Program

Pay Range: $36.22 - $41.94

This posting is for an existing vacancy within our business. Employee pay is determined by multiple factors, including geography, experience, qualifications, skills and local minimum wage requirements. In addition, you may also be offered a competitive bonus and/or commission plan, which complements a first-class total rewards package. Benefits may include health care, retirement savings, paid time off/vacation, and various employee discounts.

About EssilorLuxottica

EssilorLuxottica Careers

Joining EssilorLuxottica means becoming part of a global community of esteemed professionals dedicated to propelling the eyewear industry forward through innovation and leadership. EssilorLuxottica, the leader in lens and eyewear manufacture, offers a plethora of job opportunities that promise not only professional growth but also a commitment to diversity and career development.

Explore Job Opportunities

EssilorLuxottica is on the lookout for talented individuals who are eager to drive change and excel in their careers. The company offers various positions that cater to a wide range of skills and experiences. Whether you're seeking an entry-level role or a more senior position, EssilorLuxottica provides a platform where your professional skills can flourish.

Internship Programs

Start your career with EssilorLuxottica through its dynamic internship programs. These opportunities allow you to apply your academic knowledge in real-world scenarios, enhancing your job prospects and providing you with invaluable industry experience. Internships at EssilorLuxottica are a stepping stone to full-time employment and open doors to extensive networking and mentorship from leaders in the field.

Culture and Benefits

EssilorLuxottica is committed to fostering a workplace culture that values teamwork, creativity, and diversity. Employees enjoy a range of benefits designed to support their lifestyle and well-being, including comprehensive health benefits, flexible working conditions, and continuous diversity training. EssilorLuxottica's inclusive environment encourages every team member to bring their unique perspectives to the table.

Professional Growth and Development

Career advancement is a cornerstone of EssilorLuxottica's employment philosophy. The company invests in leadership training and professional development programs that empower employees to hone their skills and advance their careers. Through personalized career paths, employees can navigate their professional journeys effectively.

Hiring Process

The hiring process at EssilorLuxottica is designed to be transparent and engaging. Candidates are encouraged to showcase their skills and experience through a detailed resume and during the interview process. EssilorLuxottica values a thorough approach to ensure that all potential hires are a fit for the company’s culture and job demands.

Networking and Innovation

At EssilorLuxottica, networking and innovation go hand in hand. Employees are encouraged to collaborate across teams and regions to foster innovation that leads to industry breakthroughs. The company's global presence offers unparalleled opportunities for networking and personal growth within the industry.

Join the EssilorLuxottica Team

Search open positions that match your skills and interests on the EssilorLuxottica Jobs portal. The team seeks passionate, curious, and solution-driven team players ready to contribute to the company's mission of redefining the eyewear industry.

Stay Connected with EssilorLuxottica Careers

Keep up to date with career tips, insider perspectives, and industry-leading insights you can put to use today—all from the professionals who are part of EssilorLuxottica. Subscribe to receive job alerts, latest news, and insider tips tailored to your preferences. Discover what exciting and rewarding opportunities await at EssilorLuxottica.

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Learn more about EssilorLuxottica
Industry
Retail & Consumer Goods
* Ladders Estimates

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