Store Manager - Wrentham, MA

Clarins USA, Inc.

$80K — $85K *
Retail & Consumer Goods
8 - 10 years of experience
Job Overview by Ladders

Qualifications

  • 10 years of retail experience, including at least 7 years in sales roles.
  • Minimum of 3 years managing a retail team.
  • Experience in skin care and make-up application.
  • Strong ability to deliver exceptional customer experiences.
  • Good communication and interpersonal skills.
  • Positive, growth-oriented mindset with openness to feedback.

Responsibilities

  • Lead the team in delivering the Clarins Client Experience and achieving sales targets.
  • Manage financial responsibilities including P&L, inventory, and sales reporting.
  • Recruit, coach, and develop a high-performing store team.
  • Plan and execute promotional activities and maintain relationships with stakeholders.
  • Oversee daily operations and visual merchandising to ensure an on-brand shopping environment.

Benefits

  • Healthcare including Medical, Dental, and Vision coverage.
  • 401k plan with company match.
  • Gratis products for employees.
  • Tuition reimbursement opportunities.
Full Job Description
Do you want to help write the next chapter of our story? We are looking for a Store Manager for our Clarins Factory Store in Wrentham Village Premium Outlets located in Wrentham, MA. The role: The Store Manager represents and grows our prestigious brand, leading a team that serves as ambassadors of Clarins' unique values and heritage. In this role, the Store Manager ensures the team delivers an exceptional Clarins experience to every customer while achieving both collective and individual performance targets. The Store Manager is accountable for the boutique's P&L, overall operations, and the achievement of defined quantitative and qualitative objectives. What you'll do: In an environment where our Guests are looking for the best advice, you have the opportunity to become people-centric, a brand-builder, consumer-obsessed, digitally minded, and committed to responsible beauty. 3474Sales performance & customer experience3474 1. Lead by example to deliver the Clarins Client Experience, drive individual and store sales/occupancy targets, link product and treatment recommendations, and promote all Clarins channels to maximize customer recruitment and loyalty. 3474Financial, inventory & reporting accountability3474 1. Own P&L responsibilities by managing monthly inventories, stock levels, cash flow and sales reporting, analyzing results and implementing action plans to improve performance. 3474Team leadership & development3474 1. Recruit, schedule and coach a high-performing Clarins store team, managing performance, careers, grooming standards and staffing to ensure full coverage and ongoing skills development. 3474Business planning & stakeholder relations3474 1. Plan and execute retailtainment and promotional activities, communicate sales objectives to the team, and maintain strong relationships with mall management and external partners. 3474Operations & visual merchandising3474 1. Oversee daily store operations and visual merchandising to maintain an on-brand, tidy point-of-sale environment that supports conversion and peak-period readiness. You are: 3474 Curious, with the desire to learn constantly. 3474 Analytical and have strong problem-solving skills. 3474 Collaborative and succeed in motivating a team. 3474 Genuinely looking forward to new challenges. 3474 Customer oriented, result driven, passionate about our brand and challenges, entrepreneurial mindset. 3474 Eager to grow in a company genuinely committed to responsible beauty. You have: 3474 10 years of retail experience, including 1. A minimum of 7 years as sales staff 2. A minimum of 3 years managing a team 3474 Bilingual a plus! 3474 Experience in skin care and make-up application 3474 Ability to deliver high level of customer experience. 3474 Experience managing a team to achieve monthly, weekly and daily sales targets. 3474 Good communication and interpersonal skills 3474 Strong team player skills 3474 A positive, growth-oriented mindset and receptiveness to feedback and suggestions for improving your work. 3474 A strong sense of integrity and a proven ability to act in accordance with our values. We have: 3474 Over 70 years of expertise in beauty and spa, with the Clarins and myBlend brands 3474 Unique products and innovative services 3474 A commitment to Social & Environmental Responsibility embedded in our raison d'eatre 3474 A caring and inclusive corporate culture 3474 Development and training opportunities 3474 Attractive compensation and benefits Benefits: 3474 Healthcare including Medical, Dental and Vision 3474 401k + match 3474 Gratis 3474 Tuition Reimbursement Salary: $80,000 - $85,000 If you have a curious mind, a thirst to go further and the drive to boldly take on new challenges, join us.

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