Filevine is forging the future of legal work with cloud-based workflow tools. We have a reputation for intuitive, streamlined technology that helps professionals manage their organization and serve their clients better. We're also known for our team of extraordinary and passionate professionals who love working together to help organizations thrive. Our success has catapulted Filevine to the forefront of our field-we are ranked as one of the most innovative and fastest-growing technology companies in the country by both Deloitte and Inc.

Our Mission

Filevine is building the seamless intersection between legal and business by creating a world- class platform to help professionals scale.

Role Summary:

Filevine is hiring an experienced attorney from a top-tier firm to act as a strategic partner at the intersection of legal practice, product, and customer experience, building consultative relationships with law firms and in-house teams to integrate AI into their workflows.

In this cross-functional role, you'll serve as a trusted advisor leading discovery, demos, onboarding, training, and adoption. You will be leveraging your legal expertise to overcome barriers, design tailored strategies, and provide real-world insights to inform product development across Product, Sales, Marketing, and Customer Success teams.

Responsibilities

• Partner with law firm and in-house teams to deeply understand their workflows and offer tailored guidance on integrating AI into daily practice
• Design and deliver practical AI-powered solutions across research, contracts, diligence, document analysis, and compliance
• Lead high-impact demos, onboarding, and ongoing training programs that drive adoption and build confidence
• Create customer-facing materials (training resources, use case guides, prompts, FAQs) to support continued success
• Draft and refine high-impact prompts, run evaluations, and translate legal needs into actionable product feedback
• Surface adoption barriers with thoughtful, workflow-focused questions and develop strategies to overcome them
• Partner with Sales and Customer Success to identify expansion opportunities, support renewal efforts, and showcase new capabilities
• Act as the Voice of the Customer, ensuring insights shape product development and meet real-world legal expectations
• Monitor usage trends and identify at-risk accounts or untapped opportunities, working cross-functionally to re-engage users and showcase new or underutilized capabilities.

Qualifications

• JD or equivalent legal qualification.
• 3+ years of experience practicing law, preferably at a top-tier law firm (Vault 50 or equivalent) with a corporate law or litigation focus.
• Hands-on experience with legal tech tools (e.g. CLM, automation, or other legal software).
• Sales or customer-facing experience, including law firm business development and/or secondment, or directly managing law firm client matters and client relationships.

Cool Company Benefits:

- A dynamic, rapidly growing company, focused on helping organizations thrive

- Medical, Dental, & Vision Insurance (for full-time employees)

- Competitive & Fair Pay

- Maternity & paternity leave (for full-time employees)

- Short & long-term disability

- Opportunity to learn from a dedicated leadership team

- Centrally located open office building in Sugar House (onsite employees)

- Top-of-the-line company swag

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Communication about this opportunity, or any open role at Filevine, will only come from representatives with email addresses using "filevine.com". Other addresses reaching out are not affiliated with Filevine and should not be responded to.

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.