Job SummaryThe Learning & Development Manager will work closely with the Director of L&TD to further the organization's learning and development strategy. Key areas of focus include functional, business, and professional development, technical training, onboarding, career growth, and compliance training requirements. The L&D Manager will also facilitate training sessions, meetings, and focus groups to drive talent development in alignment with strategic objectives from senior leadership.
Responsibilities- Initiate in collaboration with pertinent Business or Corporate Function leaders the design, planning and execution of new and ongoing L&TD initiatives, including project management, registration, reporting, event logistics, materials management, and coordination of facilitators.
- Develops and publishes interactive and engaging content for online and instructor-led delivery using a variety of media and applications, including but not limited to, facilitator guides, exercise materials, and job aids.
- Collaborate across teams on communications planning and processes for L&D initiatives, including the development of communication plans, creation of communication and promotional materials, and facilitation of communication reviews.
- Develop and execute as part of the Learning Strategy, the planning and implementation of measurement processes to evaluate and report on L&TD metrics effectively.
- Oversee the strategic management of learning management system (LMS) and its associated content curation as a professional development platform and processes throughout the employee lifecycle.
- Assess and evolve L&D processes for program design, implementation plans, deployment methods and effectiveness.
- Provide support for in-person and virtual training programs as needed.
Qualifications- Bachelor's degree from an accredited institution.
- At least 10 years of experience in L&D, Talent Management, Onboarding, or a related field.
- Strong project management and change management skills with a track record of creating and implementing effective processes and managing multiple priorities.
- Excellent written and interpersonal communication skills, with a focus on customer service and active engagement.
- Creatively uses available resources, tools and technology to achieve high-quality results.
- Proactive and analytical problem-solver with experience in executing change management strategies.
- Proficiency with Microsoft Office Suite (Excel, SharePoint, Outlook) and adaptability to new technologies.
- Proficiency with Learning Management Systems and e-Learning Authoring Tools (Articulate 360 or other) is preferred.
- Certifications in Assessment programs (MBTI, DISC, Hogan, HBDI or other) is preferred.
Salary Information- To the extent this role is performed in New York City, the annual salary range is $150,000 - $160,000.
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