About the location:
Experience elevated luxury at Maui's most glamorous oceanfront resort. Celebrate the wonders of Maui in our open-air beachfront Resort – and allow our team to pamper you in the spirit of Aloha. Inhale the fragrance of plumeria as you dip into our adults-only infinity pool. Or set out to explore the island; we’ll customize each step of your journey, then welcome you back to unwind in the most spacious accommodations on the island.
Learning andDevelopmentManager
Delivers workplace learning, service improvement programs, and initiatives to best achieve long-term business success; add value in meeting the hotel’s needs by identifying and implementing learning and performance improvement strategies that support the hotel’s strategic direction; promotes a continuous learning culture; partners with stakeholders to ensure employees are trained on the needed skills to successfully perform their jobs to attain service excellence. This role is part of the People and Culture division, reporting to the Assistant Director & Director ofPeopleand CultureDivision.Candidates must have valid authorization to work in the United States at the time of application.
Lead andfacilitateonboarding and learning programs, including Embark, Service Foundations, leadership development, compliance training, and other core learning initiatives for employees and managers.
Partner with leaders across the resorttoidentifytraining needs, develop learning solutions, and support ongoing employee growth, performance improvement, and operational excellence.
Manage training, development, and compliance programs, including Designated Trainer initiatives, management development, standards training, and safety requirements to ensure a highly engaged and successful workforce.
Minimum of 3years experienceworking in a managerial capacity.
Experience in adult education or a similar environment
Experience in hotel operations, preferably luxury hospitality or other service environments.
Experiencemanaging indiverse cultures.
Excellent communication skills
Instructional design skills
Strong analytical and critical thinking skills (i.e.ability toidentifywhen training is the actual solution and provide it ifrequired)
Coaching skills Influencing skills
Needs Assessment methodologies and learning needs identification
Learning technologies, such as e-learning options and distance learning
Theories and types of evaluation for measuring programfinancial impact, such as Kirkpatricks 4 levels
Project planning tools and processes
Communication and influencing strategies
Basic budgeting,accountingandfinancial management
Current on industry trends affecting workplace learning
Full timeschedule based on operational needs, including evenings, weekends, and public holidays
A physically active role
Salary Range:$93,000 - $112,000
Comprehensive benefits package (Including Medical, Dental, Life Insurance, 401(k), Roth,etc)
Paid time off including Vacation, Sick time, Live Well Day, Community Care Day
Excellent Training and Development opportunities
Learning & Development Subsidy
Many career opportunities within the hotel and to other Four Seasons
Employee Travel Program
Complimentary Dry Cleaning for Employee Uniforms
Complimentary Employee Meal and Paid Meal Break
Be part of a cohesive team with opportunities to build a successful career with global potential.
Learn more about what it is like to work at Four Seasons 6 visit us:
https://www.linkedin.com/company/four-seasons-hotels-and-resorts
https://www.facebook.com/FourSeasonsJobs
https://twitter.com/FourSeasonsJobs
https://www.fourseasons.com/maui/landing-pages/property/careers.html
