Learning & Development - Leadership Development Manager

Metro Credit Union

$105K — $135K *
Education, Government & Non-Profit
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • 7+ years in leadership, talent, or organizational development
  • Direct experience with leaders and managers at various levels
  • Strong skills in facilitation, coaching, and consulting
  • Ability to turn data insights into actionable steps
  • Preferred experience with employee engagement and performance management platforms like Lattice
  • Comfortable experimenting with AI tools and innovations

Responsibilities

  • Strengthen expectations for effective leadership across the organization
  • Design leader development experiences connected to measurable results
  • Build scalable tools and coaching support for managers
  • Lead administration and analysis of engagement surveys
  • Enhance coaching and performance conversations among managers
  • Translate feedback and data trends into recommendations
  • Utilize data to identify risks and opportunities for leadership effectiveness

Benefits

  • Standard work schedule (three days on-site, two remote)
  • Collaborative work environment with leadership
  • Opportunities to innovate and experiment with new tools
  • Support for personal and professional growth
  • Competitive benefits package and additional perks
Full Job Description
A lot of leadership development roles are built around delivering on a training plan. This one is built around changing how leadership actually shows up in the business.

At Metro Credit Union, we're looking for a Leadership Development Manager who wants to build, experiment, influence, and make a visible difference. You'll partner directly with the VP of Learning & Talent to strengthen manager effectiveness, improve engagement, elevate talent conversations, and create practical solutions that help leaders get better at the moments that matter.

If you get excited by building boldly, using data to find the real problem, experimenting with new tools, and helping leaders become more effective, this was role was made for you!

What You'll Do

Lead Manager & Leadership Capability

  • Strengthen expectations for effective people leadership across the organization
  • Design practical leadership and manager development experiences tied to measurable outcomes
  • Build scalable tools, coaching support, and reinforcement strategies that help managers succeed


Drive Talent & Engagement Outcome

  • Lead engagement survey administration, interpretation, and manager action planning
  • Help managers improve coaching, feedback, development, and performance conversations
  • Translate employee feedback, performance trends, and talent data into actionable recommendations


Scale Impact Through Data & AI

  • Use data to identify patterns, risks, and opportunities related to manager effectiveness
  • Experiment with AI tools, agents, simulations, and other emerging approaches to make leadership development more practical, scalable, and engaging
  • Measure leadership development effectiveness and connect efforts to meaningful outcomes


What Success Looks Like

Within your first 12-18 months, you will have helped:

  • Strengthen manager effectiveness across the organization
  • Improve coaching, feedback, and performance conversations
  • Improve engagement action planning and follow-through
  • Build scalable leadership resources with measurable impact


Examples of Experience We Value

Strong candidates often bring experience such as:

  • Building manager or leadership development programs from the ground up, including virtual, hybrid, or cohort-based experiences
  • Launching coaching programs, peer networks, mentoring initiatives, or leadership communities
  • Improving engagement, performance conversations, talent reviews, or succession planning through stronger manager enablement
  • Using survey, performance, feedback, or talent data to target development efforts and demonstrate business impact
  • Experimenting with AI-enabled learning, coaching, agents, simulations, or practice environments that helped people build skills faster and more effectively
  • Most importantly, we're looking for someone who can demonstrate clear business impact, not simply program delivery. This is a must.


What We're Looking For

Required

  • 7+ years of experience in leadership development, talent development, organizational development, manager effectiveness, or a related field
  • Experience working directly with leaders and managers at multiple levels
  • Strong facilitation, coaching, consulting, and influence skills
  • Ability to translate data and insights into practical action


Preferred

  • Experience with employee engagement surveys, talent review, succession planning, or performance management enablement
  • Experience with talent platforms such as Lattice
  • Comfort experimenting with AI tools, agents, simulations, and practical use cases that improve learning, coaching, or organizational effectiveness


What Great Candidates Can Demonstrate

Candidates should be ready to discuss initiatives they personally led, including.

  • The business problem they were solving
  • Their specific role and contribution.
  • How success was measured and what changed because of their work


The strongest candidates won't simply describe programs they facilitated. They'll explain what changed because of their work and how they know it made a difference.

Work Arrangement

  • Standard schedule: three days on-site, including Tuesdays and Wednesdays, and two days remote.

Compensation Disclosure

  • $105,000 - $135,000
  • The salary range listed provides a general expectation for the role. Final compensation is based on experience, unique strengths, and the impact you are expected to make. Metro also offers a competitive benefits package and additional perks that contribute to total compensation.


If you're ready to move beyond delivering training and build the kind of leadership systems you wish more organizations had, we'd love to talk with you.

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